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OnePlus One Battery At 50% Issue

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    • L Offline
      Lakotaubp
      last edited by 29 Dec 2019, 16:51

      One of my OPO yesterday decided to stick at a battery indicator of 50% and no charging indication. It now has the quite common low power charge before booting screen showing. It will boot into UT when connected to mains power then dies shortly after being disconnected.
      This issue is common on OPO devices from a quick search and not UT related.
      So has anyone here fixed or have any pointers before I start taking it a part. Thanks.

      1 Reply Last reply Reply Quote 0
      • D Offline
        dieharddan
        last edited by 29 Dec 2019, 20:37

        I believe it was the QA and testing telegram group there was a user who mentioned this same issue after a recent update

        L 1 Reply Last reply 29 Dec 2019, 20:41 Reply Quote 0
        • L Offline
          Lakotaubp @dieharddan
          last edited by 29 Dec 2019, 20:41

          @dieharddan Probably me I mention it there as it went funny after an update but that was coincidence

          1 Reply Last reply Reply Quote 0
          • G Offline
            Giiba
            last edited by 29 Dec 2019, 22:13

            Sounds like a dead battery to me. Id find a new one on fleabay or the like.

            L 1 Reply Last reply 29 Dec 2019, 22:24 Reply Quote 0
            • L Offline
              Lakotaubp @Giiba
              last edited by 29 Dec 2019, 22:24

              @Giiba That was my first thought but various OPO web hits say it's a hardware based others it's battery so thought I'd see if anyone here has done it.

              1 Reply Last reply Reply Quote 0
              • N Offline
                normandc
                last edited by 30 Dec 2019, 02:14

                On my OPO the battery indicator almost always gets stuck at 50% after a reboot. In such cases I often need to reboot multiple times in a row before the battery indicator returns to normal. I've had charging issue only once, soon after I got my OPO from eBay. The vendor had supposedly recently replaced the battery - there is some damage on the edges of the casing, indicating it has been forced open, so I assume he did change the battery. There's a bulge at the back of the phone which seems to indicate overheating.

                I can't wait to get a new device to put UT on it (waiting for the Pinephone).

                1 Reply Last reply Reply Quote 0
                • D Offline
                  domubpkm
                  last edited by 30 Dec 2019, 11:15

                  Sometimes problems with indicating a good battery percentage with the bq's, I don't think I had that with my OPO. As far as I'm concerned, the most reliable way is to drain the battery completely before recharging it for recalibration. An operation to be done from time to time, it puts things back in order.

                  L 1 Reply Last reply 30 Dec 2019, 11:23 Reply Quote 0
                  • L Offline
                    Lakotaubp
                    last edited by 30 Dec 2019, 11:17

                    Latest update. Had the back off checked battery connections. Cleaned and reconnected, and no change. Battery indicator still 50% and no charging green light. But at least I know someone else has been inside before now. As their not to expensive will try new battery I think.

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                    • L Offline
                      Lakotaubp @domubpkm
                      last edited by 30 Dec 2019, 11:23

                      @domubpkm This was run flat then got the not enough power recharge before booting screen. Charged for 24hrs and no change. Think it may be something on power circuit as no charging indicator at all. The 50% indication seems to be a bit off a default error thing on OPs with power issues.

                      W 1 Reply Last reply 30 Dec 2019, 11:40 Reply Quote 0
                      • W Offline
                        wdehoog @Lakotaubp
                        last edited by 30 Dec 2019, 11:40

                        @Lakotaubp if you want to see how the system reads your battery state you could try this in a terminal:

                        cat /sys/devices/qpnp-charger-f6284000/power_supply/battery/uevent
                        
                        L D 2 Replies Last reply 30 Dec 2019, 12:20 Reply Quote 1
                        • L Offline
                          Lakotaubp @wdehoog
                          last edited by Lakotaubp 30 Dec 2019, 12:20

                          @wdehoog
                          Thanks, and the result is

                          POWER_SUPPLY_NAME=battery
                          POWER_SUPPLY_CHARGING_ENABLED=1
                          POWER_SUPPLY_STATUS=Discharging
                          POWER_SUPPLY_CHARGE_TYPE=N/A
                          POWER_SUPPLY_HEALTH=Unknown
                          POWER_SUPPLY_PRESENT=1
                          POWER_SUPPLY_ONLINE=1
                          POWER_SUPPLY_TECHNOLOGY=Li-ion
                          POWER_SUPPLY_VOLTAGE_MAX_DESIGN=4350000
                          POWER_SUPPLY_VOLTAGE_MIN_DESIGN=4400000
                          POWER_SUPPLY_VOLTAGE_NOW=3500000
                          POWER_SUPPLY_CAPACITY=50
                          POWER_SUPPLY_CURRENT_NOW=0
                          POWER_SUPPLY_INPUT_CURRENT_MAX=100000
                          POWER_SUPPLY_INPUT_CURRENT_TRIM=44
                          POWER_SUPPLY_INPUT_CURRENT_SETTLED=0
                          POWER_SUPPLY_BYPASS_VCHG_LOOP_DEBOUNCER=0
                          POWER_SUPPLY_VOLTAGE_MIN=4300000
                          POWER_SUPPLY_INPUT_VOLTAGE_REGULATION=1
                          POWER_SUPPLY_CHARGE_FULL_DESIGN=0
                          POWER_SUPPLY_CHARGE_FULL=0
                          POWER_SUPPLY_TEMP=-400
                          POWER_SUPPLY_TEMP_COOL=100
                          POWER_SUPPLY_TEMP_WARM=450
                          POWER_SUPPLY_SYSTEM_TEMP_LEVEL=0
                          POWER_SUPPLY_CYCLE_COUNT=0
                          POWER_SUPPLY_CHARGE_NOW=4940
                          POWER_SUPPLY_CHARGE_TIMEOUT=0
                          POWER_SUPPLY_AUTHENTICATE=1
                          
                          

                          So discharging when should be charging, health unknown and power supply hot.

                          1 Reply Last reply Reply Quote 0
                          • L Offline
                            Lakotaubp
                            last edited by 30 Dec 2019, 12:25

                            And this from another OPO running fine.

                            POWER_SUPPLY_NAME=battery
                            POWER_SUPPLY_CHARGING_ENABLED=1
                            POWER_SUPPLY_STATUS=Charging
                            POWER_SUPPLY_CHARGE_TYPE=Fast
                            POWER_SUPPLY_HEALTH=Good
                            POWER_SUPPLY_PRESENT=1
                            POWER_SUPPLY_ONLINE=1
                            POWER_SUPPLY_TECHNOLOGY=Li-ion
                            POWER_SUPPLY_VOLTAGE_MAX_DESIGN=4350000
                            POWER_SUPPLY_VOLTAGE_MIN_DESIGN=4400000
                            POWER_SUPPLY_VOLTAGE_NOW=4216000
                            POWER_SUPPLY_CAPACITY=92
                            POWER_SUPPLY_CURRENT_NOW=-375
                            POWER_SUPPLY_INPUT_CURRENT_MAX=100000
                            POWER_SUPPLY_INPUT_CURRENT_TRIM=40
                            POWER_SUPPLY_INPUT_CURRENT_SETTLED=0
                            POWER_SUPPLY_BYPASS_VCHG_LOOP_DEBOUNCER=0
                            POWER_SUPPLY_VOLTAGE_MIN=4300000
                            POWER_SUPPLY_INPUT_VOLTAGE_REGULATION=1
                            POWER_SUPPLY_CHARGE_FULL_DESIGN=0
                            POWER_SUPPLY_CHARGE_FULL=0
                            POWER_SUPPLY_TEMP=232
                            POWER_SUPPLY_TEMP_COOL=100
                            POWER_SUPPLY_TEMP_WARM=450
                            POWER_SUPPLY_SYSTEM_TEMP_LEVEL=0
                            POWER_SUPPLY_CYCLE_COUNT=0
                            POWER_SUPPLY_CHARGE_NOW=4993
                            POWER_SUPPLY_CHARGE_TIMEOUT=0
                            POWER_SUPPLY_AUTHENTICATE=1
                            
                            
                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              domubpkm @wdehoog
                              last edited by 30 Dec 2019, 14:09

                              @wdehoog Very interesting.
                              Can you tell me if this command line be used as is or adapted for other phones (BQ E5HD,BQ 4.5, nexus 5) ? Thanks

                              L W 2 Replies Last reply 30 Dec 2019, 14:20 Reply Quote 0
                              • L Offline
                                Lakotaubp @domubpkm
                                last edited by Lakotaubp 30 Dec 2019, 14:20

                                @domubpkm No idea sorry not mine @wdehoog s. I just ran it in a terminal on laptop and connected via adb shell to the OPO. You can always give it a go.

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                                • W Offline
                                  wdehoog @domubpkm
                                  last edited by 30 Dec 2019, 14:49

                                  @domubpkm you'll have to find the correct path for your device.
                                  For N5 I think it is

                                  /sys/devices/soc/qpnp-fg-17/power_supply/bms/uevent
                                  

                                  a good start will be to search for power_supply:

                                  find /sys/devices -name power_supply
                                  

                                  Sometimes the kernel also provides a path through /sys/class.

                                  1 Reply Last reply Reply Quote 1
                                  • L Offline
                                    Lakotaubp
                                    last edited by Lakotaubp 1 Jun 2020, 20:18 6 Jan 2020, 13:21

                                    Just changed battery and...... no change. No charging indicator and no boot past powered by screen. Going to double check connections and try again. Did notice that some other repairs to a cable seem to have taken place so not hopeful.

                                    Edit: As they are not very expensive might try a new charging cable (Internal). Will let you know.
                                    Extra Edit: New battery appears to fix it. See below.

                                    1 Reply Last reply Reply Quote 0
                                    • L Offline
                                      Lakotaubp
                                      last edited by Lakotaubp 1 Jun 2020, 20:17 6 Jan 2020, 19:04

                                      Just got the OPO to boot into UT, had to use the installer. Battery now showing 100% so that part is fixed but not the charging issue.

                                      POWER_SUPPLY_NAME=battery
                                      POWER_SUPPLY_CHARGING_ENABLED=1
                                      POWER_SUPPLY_STATUS=Charging
                                      POWER_SUPPLY_CHARGE_TYPE=Fast
                                      POWER_SUPPLY_HEALTH=Good
                                      POWER_SUPPLY_PRESENT=1
                                      POWER_SUPPLY_ONLINE=1
                                      POWER_SUPPLY_TECHNOLOGY=Li-ion
                                      POWER_SUPPLY_VOLTAGE_MAX_DESIGN=4350000
                                      POWER_SUPPLY_VOLTAGE_MIN_DESIGN=4400000
                                      POWER_SUPPLY_VOLTAGE_NOW=4272000
                                      POWER_SUPPLY_CAPACITY=100
                                      POWER_SUPPLY_CURRENT_NOW=-274
                                      POWER_SUPPLY_INPUT_CURRENT_MAX=100000
                                      POWER_SUPPLY_INPUT_CURRENT_TRIM=44
                                      POWER_SUPPLY_INPUT_CURRENT_SETTLED=0
                                      POWER_SUPPLY_BYPASS_VCHG_LOOP_DEBOUNCER=0
                                      POWER_SUPPLY_VOLTAGE_MIN=4300000
                                      POWER_SUPPLY_INPUT_VOLTAGE_REGULATION=1
                                      POWER_SUPPLY_CHARGE_FULL_DESIGN=0
                                      POWER_SUPPLY_CHARGE_FULL=0
                                      POWER_SUPPLY_TEMP=250
                                      POWER_SUPPLY_TEMP_COOL=100
                                      POWER_SUPPLY_TEMP_WARM=450
                                      POWER_SUPPLY_SYSTEM_TEMP_LEVEL=0
                                      POWER_SUPPLY_CYCLE_COUNT=0
                                      POWER_SUPPLY_CHARGE_NOW=4922
                                      POWER_SUPPLY_CHARGE_TIMEOUT=0
                                      POWER_SUPPLY_AUTHENTICATE=1
                                      
                                      
                                      

                                      EDIT: As those, unlike me who pay attension can see from the above the new battery is in fact charging. The indicator is now working after about 20 Mins. I have a feeling that at some point trying to sort this out I messed up the OS and it needed reinstalling before it would boot. So good news.

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