Trouble Installing on Oneplus One (Solved)

Lakotaubp · 12 Apr 2020, 16:58

@Edward-Wilhelm Can you try a few other usb cables. It seems the connection between you pc/laptop and device is not working somehow.
Before you do that. Stop the installer and with the device in fastboot mode type in a terminal

Fastboot devices

Is your device listed? If yes we need to look elsewhere if not that is the issue.

Lakotaubp · 12 Apr 2020, 17:03

Also have a look here it was very similar to your issue https://forums.ubports.com/topic/4033/oneplus-one-installation-trouble/2
Are you using the snap version of the installer? AS you can see the progress of installing in the terminal as it runs. Might give you another clue.

Edward Wilhelm · 12 Apr 2020, 17:19

@Lakotaubp said in Trouble Installing on Oneplus One:

@Edward-Wilhelm Can you try a few other usb cables. It seems the connection between you pc/laptop and device is not working somehow.
Before you do that. Stop the installer and with the device in fastboot mode type in a terminal

Fastboot devices

Is your device listed? If yes we need to look elsewhere if not that is the issue.

running "fastboot devices" gives:

no permissions (user in plugdev group; are your udev rules wrong?); see [http://developer.android.com/tools/device.html] fastboot

I could not get the snap version to run. It installed, but when I tried to run it, it said there was an error and that something must have gone wrong during the installation. I have since removed the snap version. I am now running the debian package version.

Lakotaubp · 12 Apr 2020, 18:08

@Edward-Wilhelm Right, that's what needs fixing, fastboot has not the permission to access the device. Give me a minute to re-read through.

Lakotaubp · 12 Apr 2020, 18:42

@Edward-Wilhelm Open a terminal and rerun the sudo apt update and sudo apt-get install commands from above again. When that's done in a terminal type sudo fastboot OEM unlock
Then try again.

Edward Wilhelm · 4 Dec 2020, 19:16

@Lakotaubp

okay ran:

sudo apt update and sudo apt-get install commands from above again

then:

adb devices
List of devices attached

daemon not running; starting now at tcp:5037
daemon started successfully
******** device

next ran sudo fastboot OEM unlock
it returned that it was waiting for any device

then I ran the installer and it returned:
fastboot: usage: unknown command OEM

Edward Wilhelm · 12 Apr 2020, 19:18

Does anyone have a liveboot OS that has everything needed to run install out of the box?

Lakotaubp · 12 Apr 2020, 19:20

@Edward-Wilhelm Sorry. Put your device in fastboot then run in terminal sudo fastboot oem unlock

Edward Wilhelm · 12 Apr 2020, 19:22

@Lakotaubp
It still returned:
fastboot: usage: unknown command OEM

Lakotaubp · 12 Apr 2020, 19:24

@Edward-Wilhelm Have you tried a few usb cables and ports

Lakotaubp · 12 Apr 2020, 19:29

And I guess fastboot devices still returns the same error as before.

Rondarius · 12 Apr 2020, 19:34

what happens if you write oem instead of OEM?

Edward Wilhelm · 12 Apr 2020, 19:37

@Rondarius
It returns:
< waiting for any device >

and then waits for a response

Edward Wilhelm · 12 Apr 2020, 19:50

@Lakotaubp
I have now tried two different cables in two different ports

Lakotaubp · 4 Dec 2020, 20:09

@Edward-Wilhelm What needs sorting is the udev rules. That link that came up after your error message shows you how. It's something I have never done I must admit.

http://developer.android.com/tools/device.html

Edward Wilhelm · 12 Apr 2020, 20:57

@Lakotaubp
Okay. My brother let me use his computer that is running pop os. I installed snap, fastboot, the ubuntu installer from within snap etc. I ran the installation on the phone and everything appeared to be working. It prompted me in the gui to run unblock oem which I did. The phone went through several different screens including loading 142 of something, and an android graphic that said erasing. It rebooted itself a couple times. The phone screen is now black, but a light on the front of the phone is flashing various colours. The installer says "flashing firmware...". It has been stuck like this for a while now. Do you think the installation process is working? How long should it stay like this?

Edward Wilhelm · 12 Apr 2020, 21:42

I rebooted the phone and it is now stuck on a screen saying
"powered by ubuntu
supported by ubports"
What do I do?

Edward Wilhelm · 12 Apr 2020, 21:54

If you guys could help me get this phone working I would be more than happy to make a donation and I would be ever grateful. I know that you all are not doing this to get rich. I have now spent many many hours trying to get this to work, and now I have nothing to show for this, except a broken phone.

Lakotaubp · 13 Apr 2020, 07:19

@Edward-Wilhelm Looks like your getting somewhere at last. Let me catch up a bit and will see what we can do. Your nearly there now. Normally restarting the installer does the trick from here and choose the wipe option. As long as the installer is showing pushing files all is ok.If not just check adb devices still detects the device for me please.

Edward Wilhelm · 13 Apr 2020, 14:16

@Lakotaubp
The device is no longer recognized by the computer.

Also big thanks to @Lakotaubp and @Keneda for all the help so far. You have been awesome.