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    OTA-12 call for testing

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      • mdkM Offline
        mdk
        last edited by mdk

        Not sure where to report but I'm having hard times to install the RC on deb (Nexus 7 2013 LTE). I followed the steps from the Call for Testing article (update apps, set channel to RC):

        • The "Ubuntu touch version 56" appeared in the application list and started to download, OK.
        • (my locale is french) after download it displayed a grey Installation... ("Currently installing...") button.
        • 30mn after, feeling it was a bit long, I cliked the button and it poped a window. If the user is expected to click it I think it should be reworded as Installer ("Install", more meaning "Click to do it" than "Installing..." which means more like "Please wait, as it is currently installing"), and maybe go blue instead of grey.
        • The window is asking me to reboot and install (blue button, "Redémarrer et installer" in french), but touching the button does nothing.
        • ~one hour later the blue "Reboot and install" button is still doing nothing so I'm trying to rebot in other ways.
        • Rebooted, but still got the "Installation..." on the "Ubuntu touch" line in app upgrades, still popping a window with a "Redémarrer et installer" button doing nothing.
        LakotaubpL FlaF 2 Replies Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @mdk
          last edited by

          @mdk just moved your post the right place

          mdkM 1 Reply Last reply Reply Quote 0
          • mdkM Offline
            mdk @Lakotaubp
            last edited by

            @Lakotaubp Thanks!

            1 Reply Last reply Reply Quote 0
            • F Offline
              FlavioMala @FlavioMala
              last edited by FlavioMala

              Update about the problem (bq E5) in incoming calls:
              a) accept the call: 90% the (up) green bar appears; 10% ... nothing... but you are in conversation as normal (just no indication/app on the screen that informs you !!! Caution !
              b) if no green bar is present, tip on the green icon (phone) in the left bar: 5% the telefon app appears and you can tip on red button to end the call; 95% the app crash after a second and the green bar appears: now is the same to tip on the bar or in the phone icon at left... the telefon app should appear, but 80% crash again after a second.... repeat (in a test was necessary 3 minute of tentatives...) and if no green bar appear s tip the left phone icon (otherwise you are still in conversation with no indication, cauziona!)

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              • F Offline
                FlavioMala
                last edited by FlavioMala

                Sorry for typing errors... with the phone ”keyboard” is a nightmare..
                Another test:
                a) switch back to ota-11
                b) switch direct to ota-12 w18 ( previous was w17 and upgrade after a week to w18)
                No change.

                F 1 Reply Last reply Reply Quote 0
                • F Offline
                  FlavioMala @FlavioMala
                  last edited by

                  @FlavioMala
                  Note: “telefon“ is a white window (with only this word in the up/left corner) that appears just one second before the window with numeric keypad. I think in german language: in my phone menu items are a mix of italian, german, english...

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                  • U Offline
                    UniSuperBox
                    last edited by

                    @FlavioMala, does this post sound like your issue? https://github.com/ubports/ubuntu-touch/issues/1255

                    F 1 Reply Last reply Reply Quote 0
                    • F Offline
                      FlavioMala @UniSuperBox
                      last edited by FlavioMala

                      @UniSuperBox
                      No. The differences:

                      1. it doesn't matter if the phone is locked or not
                      2. no touchpad on screen. If I'm lucky there is the green bar (up, instead of %bat, time, radio strength, etc.), otherwise only the “new empty home“ with the left bar... nothing else and no indication that the conversation is “live“
                      3. I can converse normally (on the other side they hear me)
                      4. phone is not blocked: I can open other apps, only touchpad with red button (to end the call) is very hard to recovery back (as I wrote in previous posts)

                      but thanks for link: reading that issue, give me an idea. I can try to reinstall all applications (tomorrow I'll try).
                      P.S. no change with rc...w19 (yesterday released).

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                      • F Offline
                        FlavioMala
                        last edited by

                        Reinstalling all apps NOT solved the problem.

                        What has changed: now the OpenStore app appears twice in app drawer (????).

                        From my point of view... if no one has “touched“ the ofono app (I suppose the name of app to make a call), than something else changed between w17 and w18 interferes with this app (maybe only in bq E5 or in my E5 at least).

                        AppLeeA 1 Reply Last reply Reply Quote 0
                        • AppLeeA Offline
                          AppLee @FlavioMala
                          last edited by

                          Hi, @FlavioMala
                          Well OTA 12 is now released so it's getting a bit off topic here.

                          I guess the best way for you to identify and help fix this bug is to switch to stable and open an issue in gitlab.

                          You can provide details about how many calls you did receive and/or gave, how many times you had the issue and also provide logs just after the issue occurred.

                          Testing and reporting is very important, so thank you for this.

                          KenedaK 1 Reply Last reply Reply Quote 0
                          • KenedaK Offline
                            Keneda @AppLee
                            last edited by

                            @AppLee said in OTA-12 call for testing:

                            Hi, @FlavioMala
                            Well OTA 12 is now released so it's getting a bit off topic here.

                            What?!? Though it was to release on 13th May?
                            https://forums.ubports.com/topic/4207/ota-12-update

                            2015-2023 : Meizu MX4 ☠️⚰️✝️
                            2023-2024 : Nexus 5 ☠️⚰️✝️
                            2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                            🇲🇫🇬🇧

                            stanwoodS 1 Reply Last reply Reply Quote 1
                            • stanwoodS Offline
                              stanwood @Keneda
                              last edited by

                              @Keneda RC only. Stable channel is indeed forecast on May 13.

                              Redmi Note 9S Stable
                              If God has a computer, it must be a GNU/Linux

                              KenedaK 1 Reply Last reply Reply Quote 0
                              • KenedaK Offline
                                Keneda @stanwood
                                last edited by Keneda

                                @stanwood said in OTA-12 call for testing:

                                @Keneda RC only. Stable channel is indeed forecast on May 13.

                                Yes, so OTA 12 is not "now released".
                                RC is "OTA12 WIP that could still change untill OTA12 really released"...

                                2015-2023 : Meizu MX4 ☠️⚰️✝️
                                2023-2024 : Nexus 5 ☠️⚰️✝️
                                2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                                🇲🇫🇬🇧

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                                • D Offline
                                  domubpkm
                                  last edited by

                                  Webopedia : https://www.webopedia.com/TERM/R/release_candidate.html

                                  Abbreviates as RC, a release candidate is a version of a program or software that is functional but not quite ready to be released to the consumer market. Often, glitches and issues with the software are known to the developer, and those issues need to be fixed before the developer releases the product to a sample of consumers for the next phase of development, beta testing. Some developers, such as Microsoft, have a special technical service users group to which they offer a release candidate for trial before a more open public beta test. By Vangie Beal

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                                  • AppLeeA Offline
                                    AppLee
                                    last edited by

                                    @Keneda My bad, I switched back to stable and still got an update for RC.
                                    And I also lost track of time (too much video games) 😉

                                    Nonetheless I don't think any specific issue like this one not being tracked within gitlab will be fixed until next week.
                                    My advise is the same, it is best to track it from OTA12 IF the issue is not already existing.

                                    F 1 Reply Last reply Reply Quote 0
                                    • F Offline
                                      FlavioMala @AppLee
                                      last edited by FlavioMala

                                      @AppLee “...still got an update for rc...“

                                      This also happens to me when I change ch. Need to exit from system setting, wait a bit (30 minute? Better to turn off net connection... also..) and try again later.


                                      [incoming call] Maybe only my E5 shows this issue (so not really an issue!)... who can said...

                                      D 1 Reply Last reply Reply Quote 0
                                      • D Offline
                                        domubpkm @FlavioMala
                                        last edited by

                                        @FlavioMala There is an old known bug, but not recent : you can read this : https://github.com/ubports/ubuntu-touch/issues/195

                                        F 2 Replies Last reply Reply Quote 0
                                        • F Offline
                                          FlavioMala @domubpkm
                                          last edited by

                                          @domubpkm
                                          Thanks.
                                          ...not really... but I continue later: the reading generate a curiosity... and it would be appropriate to start with the installation of logview app...

                                          1 Reply Last reply Reply Quote 0
                                          • FlaF Offline
                                            Fla @mdk
                                            last edited by

                                            @mdk said in OTA-12 call for testing:

                                            (my locale is french) after download it displayed a grey Installation... ("Currently installing...") button.
                                            30mn after, feeling it was a bit long, I cliked the button and it poped a window. If the user is expected to click it I think it should be reworded as Installer ("Install", more meaning "Click to do it" than "Installing..." which means more like "Please wait, as it is currently installing"), and maybe go blue instead of grey.

                                            Yes! I also had the exact same misunderstanding with the "Installation..." label in french. Those "..." definitely make me feel like something is happening when in fact it is waiting for you to tap on. I don't know if that's only a french translation error or if other locales are impacted as well but please remove the "..." 😉

                                            U 1 Reply Last reply Reply Quote 0
                                            • U Offline
                                              UniSuperBox @Fla
                                              last edited by UniSuperBox

                                              @Fla, The English text is "Install..." Ellipses are used at the end of a button's text to signify that a dialog or further options will be available upon tapping the button.

                                              The translation should instead imply "Install this update..." not "Installing this update..."

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