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Verizon voice, data, sms not working

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    • T Offline
      TotalSonic @rocket2nfinity
      last edited by 26 Jul 2021, 00:09

      @rocket2nfinity - that is good to hear. Cellular data working for that does not surprise me, but I seriously doubt there will be any call or sms support with it. Then again - please let us know if we are all to be pleasantly surprised after you test it!

      Best regards,
      Steve Berson

      1 Reply Last reply Reply Quote 0
      • S Offline
        sringgen @TotalSonic
        last edited by 30 Jul 2021, 12:42

        @totalsonic

        I purchased a 30 day Red Pocket sim so I could test. I went with the "GSMT" network which I believe is using T-Mobile.

        I am having consistent problems getting reliable voice, data, or sms. I have tried many different APN settings.

        I have tried APN settings from here: https://help.redpocket.com/hc/en-us/articles/115003781067-GSMT-Manual-APN-Settings

        No matter what I try it seems to be very intermittent. Sometimes I get 2G and sometimes L to show but it seems as soon as I make a successful phone call I lose internet afterwards.

        Also, I noticed "Reset APN Settings" does not appear to actually reset the APN settings.

        Any help or suggestions from someone on T-Mobile in the US?

        R 1 Reply Last reply 31 Jul 2021, 01:28 Reply Quote 0
        • R Offline
          rocket2nfinity @sringgen
          last edited by 31 Jul 2021, 01:28

          @sringgen Are you in a remote area? Because it sounds like you're between two weak towers, or just on the edge of one. I would suggest using cellmapper.net to find out what is the strongest gsm signal near you. GSMT is T-mobile. GSMA(AT&T) might be better.

          S 1 Reply Last reply 31 Jul 2021, 02:39 Reply Quote 0
          • S Offline
            sringgen @rocket2nfinity
            last edited by 31 Jul 2021, 02:39

            @rocket2nfinity

            I finally contacted Red Pocket support and was given the APN settings below. Now I have reliable 4G data.

            However, I can only send texts. I can't receive any yet. I also can't send pictures.

            It is interesting that the settings they sent have some fields that are not available in Ubuntu Touch APN Settings screen.

            Anyone have suggestions?

            Name Red Pocket Mobile
            APN WHOLESALE
            Proxy Not set
            Port 8080
            Username Not set
            Password Not set
            Server Not set
            MMSC http://wholesale.mmsmvno.com/mms/wapenc
            MMS Proxy Not set
            MMS Port Not set
            MCC 310
            MNC 260
            Authentication Type None
            APN Type Default,mms,supl
            APN Protocol IPv4
            Bearer Unspecified

            R 1 Reply Last reply 31 Jul 2021, 04:51 Reply Quote 0
            • R Offline
              rocket2nfinity @sringgen
              last edited by 31 Jul 2021, 04:51

              @sringgen yes, apply these patches, maybe try the wifi off thing

              https://forums.ubports.com/topic/6369/tmobile-issues/16?lang=en-GB

              S 1 Reply Last reply 1 Aug 2021, 01:31 Reply Quote 0
              • S Offline
                sringgen @rocket2nfinity
                last edited by 1 Aug 2021, 01:31

                @rocket2nfinity

                I read through that thread. It sounds like this only works if you keep Wifi off, so not really a valid option in my opinion.

                For all US users, it sounds like AT&T is currently the only reliable option.

                1 Reply Last reply Reply Quote 0
                • R Offline
                  rocket2nfinity
                  last edited by rocket2nfinity 8 Jan 2021, 01:40 1 Aug 2021, 01:39

                  Do try this:

                  https://forums.ubports.com/post/53774 on both T-mobile and AT&T

                  S 1 Reply Last reply 1 Aug 2021, 21:31 Reply Quote 0
                  • S Offline
                    sringgen @rocket2nfinity
                    last edited by 1 Aug 2021, 21:31

                    @rocket2nfinity

                    I tried this.

                    I did receive messages but as soon as I turn wifi on incoming messages stop working again.

                    1 Reply Last reply Reply Quote 0
                    • H Offline
                      heyspencerb
                      last edited by 11 Aug 2021, 21:25

                      @rocket2nfinity said in Verizon voice, data, sms not working:

                      VoLTE

                      I didn't see this until after I had my Pixel 3a all set up, I'm in the same boat as you. Where can I donate to directly support getting VoLTE or support for Verizon of any kind? I know I can donate to Ubuntu Touch in general, but for me this is the singular biggest issue with me making the switch, so I want to support it directly

                      R 1 Reply Last reply 11 Aug 2021, 21:51 Reply Quote 0
                      • R Offline
                        rocket2nfinity @heyspencerb
                        last edited by 11 Aug 2021, 21:51

                        @heyspencerb @Flohack May be able to help you with that.

                        H 1 Reply Last reply 11 Aug 2021, 23:08 Reply Quote 0
                        • H Offline
                          heyspencerb @rocket2nfinity
                          last edited by 11 Aug 2021, 23:08

                          @rocket2nfinity please let me know, I seriously think this is the #1 thing keeping UT from being more mainstream. I can deal with Jank, but if it’s literally unusable on most networks, I can’t use it.

                          Are there any phones that work with Verizon on UT?

                          R 1 Reply Last reply 11 Aug 2021, 23:30 Reply Quote 0
                          • R Offline
                            rocket2nfinity @heyspencerb
                            last edited by 11 Aug 2021, 23:30

                            @heyspencerb verizon won't be supported until VoLTE is functional.

                            1 Reply Last reply Reply Quote 0
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