Unable to factory reset M10 FHD

sotema

I need to rest to factory my UT M10 FHD.
I can enter the System Recovery but the option "wipe data / factory reset" is missing from menu. the only options available are:

Reboot System now
wipe cache partition
reboot to bootloader
power down
view recovery logs

Is there any way to start factory reset?
Thanks,
sotema

MrT10001

Can you boot into UT? If you can, then reset it from there. Otherwise, boot to the bootloader and reinstall UT using the Installer.

sotema

@mrt10001
Hy, thanks for reply, cannot reset from UT because i forgot the access code end cannot set developer mode.

Keneda

@sotema
Use MTK Flash Tool (a.k.a. "sp flash tools") to reinstall Ubuntu Touch Canonical version, and then, you'll be able to activate dev mod and reinstall last ubports Ubuntu Touch with ubp installer.

https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices

Don't beware of the android parts, just dl files needed (flashtool an UT frieza img), and follow the steps, READ CAREFULLY, TWICE OR MORE, as if you choose the wrong SP Flashtool command, you will hardbrick your device.

Take note that you'll loose all your previous UT data.

sotema

@keneda
thanks keneda. I did what you suggested, especially the "READ CAREFULLY..." but when i press the Download button the process never start, the progress bar never progress and into terminal got the following:
QObject::moveToThread: Cannot move objects with a parent
support_dl_cert_to_storage: 0
Connecting to BROM...
Scanning USB port...
Search usb, timeout set as 3600000 ms

add@/kernel/slab/:A-0000256/cgroup/filp(2041:anacron.service)
add@/kernel/slab/dentry/cgroup/dentry(2041:anacron.service)
add@/kernel/slab/inode_cache/cgroup/inode_cache(2041:anacron.service)
add@/kernel/slab/:A-0000128/cgroup/pid(2041:anacron.service)
add@/kernel/slab/sock_inode_cache/cgroup/sock_inode_cache(2041:anacron.service)
add@/kernel/slab/:A-0001024/cgroup/PING(2041:anacron.service)
...
...
a lot of other kernel message and after 10 minutes when finally i pressed the Stop button i got

SearchUSBPortPool failed!
Failed to find USB port
Connect BROM failed: S_TIMEOUT(1042)
Disconnect!
User stopped.

Any idea?

Keneda

@sotema
It is an usb issue.
Use only USB.2 ports, try changing usb cable.

sotema

@keneda
usb 2-2 ports, 3 different cables same result.
Tomorrow i'll try a new one.