• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login
UBports Robot Logo UBports Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login

Fp3 Dev Channel Video recording - No audio

Scheduled Pinned Locked Moved Fairphone 3
fp3
26 Posts 8 Posters 4.4k Views 5 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • H Offline
      Homer
      last edited by 4 Aug 2022, 07:48

      Hi,
      When recording a video with the camera app, no sound is recorded with the video.
      Does anyone have the same issue?
      Any poddible solutions to this?
      Many thanks in advance.
      Fabian

      A A L 3 Replies Last reply 4 Aug 2022, 07:56 Reply Quote 0
      • A Offline
        AppLee @Homer
        last edited by 4 Aug 2022, 07:56

        Hi @homer

        Maybe related to this issue:
        https://forums.ubports.com/topic/7888/the-video-recording-on-the-fairphone-2-is-atrocious

        1 Reply Last reply Reply Quote 0
        • A Online
          Aloys @Homer
          last edited by 4 Aug 2022, 09:52

          Hi @homer,
          I have sometimes the issue with video recording and also with the Recorder app.
          After rebooting the phone, the mic works again, but fail again after a while.

          @AppLee , the issue you mention is related to fairphone2, and I don't think the issues are related.
          I own a FP2 and a FP3, I have the issue of "no sound recorded" only on the FP3.

          A 1 Reply Last reply 4 Aug 2022, 10:00 Reply Quote 0
          • A Offline
            AppLee @Aloys
            last edited by 4 Aug 2022, 10:00

            @aloys
            Then maybe try to clean the connectors, that is a common issue with fairphones.
            I don't have one myself so I just throwing ideas here.
            Hope more helpful fellow will pitch in.

            1 Reply Last reply Reply Quote 0
            • L Offline
              Luksus @Homer
              last edited by 5 Aug 2022, 10:34

              @homer It seems to happen, if some system fu ction claims the microphone device and does not release it again.
              It happens for example, after connecting a bluetooth headset and trying to make a call (whicj does not work using the headset btw.).

              And there seems to be also some other causes (maybe waydroid) which lead to this bug.

              A reboot always helps.

              Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

              S 1 Reply Last reply 5 Aug 2022, 10:56 Reply Quote 0
              • S Offline
                stanwood @Luksus
                last edited by 5 Aug 2022, 10:56

                @luksus Also have this issue on Vollaphone since OTA-23. Microphone just disconnect from UT in all applications but phone calls.

                At least 2 users have the same issue on the French Telegram group. (Various devices).

                Need to reboot the device and it works again.

                A reinstall of the system does not help.

                I will check on github tonight and maybe open an issue...

                Redmi Note 9S Stable
                If God has a computer, it must be a GNU/Linux

                D L 2 Replies Last reply 5 Aug 2022, 11:33 Reply Quote 0
                • D Offline
                  domubpkm @stanwood
                  last edited by domubpkm 8 May 2022, 13:23 5 Aug 2022, 11:33

                  @stanwood I had never paid attention to this as i haven't problems with phone calls, but I confirm it on the Volla (i'm always in RC 54/OTA-23). The dictaphone does not record sound either. I have not tested after restart or reboot to see if the sound is recorded again.

                  Edit : Works again after a restart but the restored volume of the sound linked to the video recording seems low to me (what do you think?) even at its maximum. For the dictaphone, the restored volume is good.

                  1 Reply Last reply Reply Quote 0
                  • L Offline
                    Luksus @stanwood
                    last edited by 5 Aug 2022, 15:41

                    @stanwood thanks.

                    Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                    1 Reply Last reply Reply Quote 0
                    • S Offline
                      stanwood
                      last edited by 5 Aug 2022, 18:15

                      Ok, so I opened an issue on Github:

                      https://github.com/ubports/ubuntu-touch/issues/2022

                      Note that this problem is obviously not specifically related to FP3...

                      Redmi Note 9S Stable
                      If God has a computer, it must be a GNU/Linux

                      1 Reply Last reply Reply Quote 1
                      • D Offline
                        domubpkm
                        last edited by 6 Aug 2022, 09:09

                        Audio recording is still active since my restart of yesterday (21 hours ago).

                        Have you paid attention, when audio recording is no longer active, if microphone access permissions are still enabled? I just think about that and i don't know.

                        screenshot20220806_103420809.png

                        S 1 Reply Last reply 6 Aug 2022, 15:22 Reply Quote 0
                        • S Offline
                          stanwood @domubpkm
                          last edited by 6 Aug 2022, 15:22

                          @domubpkm So I just test this today.

                          Microphone was "off" again (no sound recording with neiher Dictaphone, camera, music recognition) although all microphone access are well enabled.

                          Simply reboot to make it work again.

                          Redmi Note 9S Stable
                          If God has a computer, it must be a GNU/Linux

                          D 1 Reply Last reply 6 Aug 2022, 15:53 Reply Quote 0
                          • D Offline
                            domubpkm @stanwood
                            last edited by domubpkm 8 Jun 2022, 15:56 6 Aug 2022, 15:53

                            @stanwood Ok. Works yet for me. Maybe a total inactivity is needed (me, it's not the case, I checked regularly) for the audio recording to be disabled. And also to see if when the recording is off, if switching again the access permissions to the microphone (off then on again) without restarting or rebooting reactivates the audio recording.

                            S 1 Reply Last reply 6 Aug 2022, 17:07 Reply Quote 0
                            • S Offline
                              stanwood @domubpkm
                              last edited by 6 Aug 2022, 17:07

                              @domubpkm Ok I will try.

                              But one thing is certain, when I test the microphone here:

                              https://www.onlinemictest.com/fr/

                              I have to give permission on each try. Despite of that, no sound is recording. So I guess - at least in my case - this is not related to granted system permissions....

                              Redmi Note 9S Stable
                              If God has a computer, it must be a GNU/Linux

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                domubpkm
                                last edited by 8 Aug 2022, 15:28

                                Well, the microphone is still active on my side. So I wonder why and I have a lead (perhaps wrong) : some time ago, I did a lot of activation and deactivation tests with bluetooth and I stopped and everything seems ok. It costs nothing to monitor if there is no 'conflict' between the functioning of the microphone and the bluetooth for those who use bluetooth activly.

                                1 Reply Last reply Reply Quote 0
                                • L Offline
                                  Luksus
                                  last edited by 13 Aug 2022, 19:18

                                  Can someone confirm, if the recorder or camera audio stops working, after a phone call took place?

                                  Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                                  D A 2 Replies Last reply 13 Aug 2022, 19:34 Reply Quote 0
                                  • D Offline
                                    domubpkm @Luksus
                                    last edited by 13 Aug 2022, 19:34

                                    @luksus you think after a call made or a call received ?

                                    L 1 Reply Last reply 13 Aug 2022, 19:39 Reply Quote 0
                                    • L Offline
                                      Luksus @domubpkm
                                      last edited by 13 Aug 2022, 19:39

                                      @domubpkm both. There is a user of recorder app with Xiomi Mi A2, who said that the app stops working after a phone call.

                                      Devices: BQ e4.5, Fairphone 2, Fairphone 3, Lenovo X605F, Pinephone, Moto Z2 Force, OnePlus5T

                                      1 Reply Last reply Reply Quote 0
                                      • A Online
                                        Aloys @Luksus
                                        last edited by 14 Aug 2022, 08:40

                                        @luksus , on FP3 (OTA-23), I confirm that microphone stop working in recorder app after a phone call.
                                        I also succeed to restore microphone by doing:

                                        • recorder app is open, no recording in progress
                                        • open the phone app and make a call
                                        • during the call, launch a recording in the recorder app: the mic works again
                                        • close the call and close the phone app, the mic still works in the recorder app
                                        1 Reply Last reply Reply Quote 2
                                        • D Offline
                                          domubpkm
                                          last edited by 14 Aug 2022, 09:50

                                          That's right. For what I tested and noticed, on the Volla, there is indeed a relationship between phone calls and the microphone. An outgoing call breaks the recorder's microphone once the call is hung up.
                                          When the microphone is broken, all you have to do is dial a telephone number, let it ring without the call being taken by the recipient for the recorder to work. Ending a call permanently mutes the microphone. Only a reboot or restart of the phone reactivates the microphone. App permissions always remain enabled for the microphone even if it is not working. Disabling and re-enabling a microphone access permission does not change anything once the microphone is broken by a call.
                                          In fact, the broken microphone is broken for all applications that use it.

                                          D 1 Reply Last reply 15 Aug 2022, 18:30 Reply Quote 0
                                          • D Offline
                                            dosolly @domubpkm
                                            last edited by 15 Aug 2022, 18:30

                                            @domubpkm Seems not FP- spezific. Same issue here with OPO5t. W30/2 (RC).

                                            S 1 Reply Last reply 15 Aug 2022, 18:35 Reply Quote 0
                                            5 out of 26
                                            • First post
                                              5/26
                                              Last post