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    Lots of issues on my FP2 OTA3, help plz

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      • twinkybotT Offline
        twinkybot @jsnjhn
        last edited by

        @jsnjhn the download issue is known and hopefully will be tackled soon. Although I only have this with files in Nextcloud.

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        • G Offline
          guru
          last edited by

          The two issues mentioned on top of the list (temperature of the device and fast battery drain) let me think in some run-away process in the phone, consuming all processor time and converting battery energy in heat.

          Try installing the terminal-app, start it and issue the command 'top'. Then issue the command 'i' (only the letter without the apostrophes) which will make top not showing idle processes. If you (as you say a new user) can not interpret what you see, try capture the screen (best in landscape mode) and post it here.

          The command 'top' will end when you type the letter 'q' (q like quit)

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          • J Offline
            jsnjhn @twinkybot
            last edited by

            @twinkybot
            Thanks for answering my call!
            I installed UT through the ubports installer on my MacOS as I don't have the skills yet to operate linux. The installation went smoothly, prior to installing UT I had the latest Android update.

            My download issue comes with all kind of files, images, contact, calendar files...

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            • J Offline
              jsnjhn @guru
              last edited by

              @guru

              Thanks for helping me out! Hope I did that right, here's what it shows:
              1_1515082967262_screenshot20180104_105720575.png 0_1515082967260_screenshot20180104_105706047.png

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              • G Offline
                guru
                last edited by

                Have you issued the 'i' command in top? It toggles away the idle processes. When I do this, i have only 10-15 proc running, you have lots more on the screen.

                And your system is only 49.3% idle (mine around 95%). This explains why it runs hot and the battery drain.

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                • J Offline
                  jsnjhn @guru
                  last edited by jsnjhn

                  @guru
                  I tried it again with the command i as I am not quite sure what it is suppose to look like, here's what I got:
                  0_1515090097587_screenshot20180104_131902832.png

                  This is while being on airplaine mode, no data and wifi.
                  Is there a way or command I can execute to idle more my system?

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                  • G Offline
                    guru @jsnjhn
                    last edited by

                    @jsnjhn said in Lots of issues on my FP2 OTA3, help plz:

                    @guru
                    I tried it again with the command i as I am not quite sure what it is suppose to look like, here's what I got:
                    0_1515090097587_screenshot20180104_131902832.png

                    This is while being on airplaine mode, no data and wifi.
                    Is there a way or command I can execute to idle more my system?

                    Now we have the culprit: it is the process 'mediascanner-service'. Do you have somewhere, for example on the SD card, lots of files? If so, create in the directory a file named '.nomedia' (don't ignore the leading dot in the name) and then mediascanner will ignore this directory and all dirs below.

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                    • J Offline
                      jsnjhn @guru
                      last edited by

                      @guru
                      I turned off my phone and took the SD card out as I don't really need it. The internal storage of the phone is almost empty I'll try it today see how the battery performs and I'll get back at you. Thanks a lot

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                      • G Offline
                        guru @jsnjhn
                        last edited by guru

                        @jsnjhn said in Lots of issues on my FP2 OTA3, help plz:

                        @guru
                        I turned off my phone and took the SD card out as I don't really need it. The internal storage of the phone is almost empty I'll try it today see how the battery performs and I'll get back at you. Thanks a lot

                        You can check in the terminal app with

                        ps ax | grep mediascan

                        if the mediascanner- service running again.

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                        • J Offline
                          jsnjhn @guru
                          last edited by

                          @guru
                          Taking out the SD card as solved not only the heating and battery drain but it also enabled Gallery and the Camera app to work!

                          Thanks so much for helping me out!! I can now fully enjoy Fp2-UT as my primary device.

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