UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Black screen after OTA-23 install

    BQ E5 HD
    3
    7
    211
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • E
      enzlinux2
      last edited by

      After OTA 23 install my E5 shows black screen. On restart I only get a the normal bootup screen for a few seconds, but then it turns black. Anyone else having this?

      BollyB 1 Reply Last reply Reply Quote 0
      • BollyB
        Bolly @enzlinux2
        last edited by

        @enzlinux2 Can you hold the power button until it restarts? Unfortunately it is a bug in OTA-25.

        2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
        2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

        2020-Now : PinePhone Braveheart & CE UBports
        2020-Now (Family/Daily use): Vollaphone
        2022-Now (Family/Daily use): Vollaphone 22 OTA-2 20.04

        E 1 Reply Last reply Reply Quote 0
        • E
          enzlinux2 @Bolly
          last edited by

          @Bolly Yes I already did that, same result....

          D 1 Reply Last reply Reply Quote 0
          • D
            domubpkm @enzlinux2
            last edited by

            @enzlinux2 Hold
            power button and volume +
            until restart. I did it and it's ok.

            E 1 Reply Last reply Reply Quote 0
            • E
              enzlinux2 @domubpkm
              last edited by

              @domubpkm
              When I do that I get a menu to choose from:

              • Recovery gives me a permanent purple screen with Ubuntu on it, nothing happens after that.
              • Fastboot does nothing.
              • Normal boot gives me the startup screen again and after that black....
              D 1 Reply Last reply Reply Quote 0
              • D
                domubpkm @enzlinux2
                last edited by domubpkm

                @enzlinux2 Try
                power and volume -
                until restart.

                Edit : I started my BQ several times after turning it off. I found myself once again with the black screen. Power and Volume - solved the problem again.

                So we can say that indeed the boot for OTA-25 on the BQ E5 HD (BQ 4.5 ?) is not completely reliable.

                E 1 Reply Last reply Reply Quote 0
                • E
                  enzlinux2 @domubpkm
                  last edited by

                  @domubpkm
                  After a lot of trying somehow after a reboot from the factory default menu the device came up with OTA-25, all settings saved. Very slow for the first few minutes but now it seems okay. Thanks a lot for your help!
                  Gr, Willem

                  1 Reply Last reply Reply Quote 0
                  • A aimar referenced this topic on
                  • First post
                    Last post