Black screen after OTA-23 install

enzlinux2 · 2 Apr 2023, 07:40

After OTA 23 install my E5 shows black screen. On restart I only get a the normal bootup screen for a few seconds, but then it turns black. Anyone else having this?

Bolly · 2 Apr 2023, 07:52

@enzlinux2 Can you hold the power button until it restarts? Unfortunately it is a bug in OTA-25.

enzlinux2 · 2 Apr 2023, 09:19

@Bolly Yes I already did that, same result....

domubpkm · 2 Apr 2023, 10:24

@enzlinux2 Hold
power button and volume +
until restart. I did it and it's ok.

enzlinux2 · 2 Apr 2023, 10:47

@domubpkm
When I do that I get a menu to choose from:

Recovery gives me a permanent purple screen with Ubuntu on it, nothing happens after that.
Fastboot does nothing.
Normal boot gives me the startup screen again and after that black....

domubpkm · 4 Feb 2023, 11:38

@enzlinux2 Try
power and volume -
until restart.

Edit : I started my BQ several times after turning it off. I found myself once again with the black screen. Power and Volume - solved the problem again.

So we can say that indeed the boot for OTA-25 on the BQ E5 HD (BQ 4.5 ?) is not completely reliable.

enzlinux2 · 2 Apr 2023, 12:09

@domubpkm
After a lot of trying somehow after a reboot from the factory default menu the device came up with OTA-25, all settings saved. Very slow for the first few minutes but now it seems okay. Thanks a lot for your help!
Gr, Willem