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    Faulty camera

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      • MoemM Offline
        Moem @vince.vs
        last edited by

        @vince-vs Hmm! In that case you may need to remove more to force the camera (which is a pre-installed app) to come back after a reboot. Unfortunately that's most easily done by terminal and me and the terminal are not friends!

        Is currently using an Op5t
        Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

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        • IanI Online
          Ian @vince.vs
          last edited by

          @vince-vs Similar issue to.....?
          https://forums.ubports.com/topic/8851/can-t-re-install-the-music-app?_=1701061044568

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          • MrT10001M Offline
            MrT10001
            last edited by

            Worst comes to the worst, you could always reinstall using the UT installer. That generally sorts out any mess I have created...:beaming_face_with_smiling_eyes:

            Xiaomi Redmi Note 7.... And more...
            I have too many devices...

            danfroD 1 Reply Last reply Reply Quote 0
            • danfroD Offline
              danfro @vince.vs
              last edited by

              @vince-vs

              For installing the camera app please try to follow this guide I just wrote (https://t.me/ut_troubleshooting/19😞

              Likely due to the migration there are parts of the old installation left on your device. In most cases this happens with core apps, because they faced a change in namespace, due to the renaming form unity8 to lomiri.

              So you need to clear those "leftover" parts of the app.
              In most cases you need to search the /opt folder for those code parts.
              You can either do that manually with filemanager (make sure to have show hidden files enabled.) But this is quite tedious and you will likely miss something. This task is much easier to do with the terminal.
              Also it is recommended to not use the terminal on the device, but a terminal via adb.

              1 a) open terminal app on the device OR
              1 b) open a terminal on your computer, plug in the device, run adb shell
              2. find the files: run this command, replace APPNAME with the common name part of the app, but keep the *
              sudo find /opt -iname *APPNAME*
              (example weather app: sudo find /opt -iname *weather*)
              3. remove all files of that app that are listed, (core apps have their code in the rootfs, not in /opt, so this is safe to do): you can use this terminal command to do so, replace PATH with the path of the files or folders to delete:
              sudo rm -r PATH
              (example weather app: sudo rm -r /opt/click.ubuntu.com/weather.ubports for the full folder)
              4. reboot your device, this will make the device go back to the preinstalled version of the core app, so after reboot the app should be ready to use

              In case the app does not start, clear the config files for that app under ~/.config/APPNAME. [~ is equal to /home/phablet]

              V 1 Reply Last reply Reply Quote 1
              • danfroD Offline
                danfro @vince.vs
                last edited by

                @vince-vs

                Does this happen after you had an incoming phone call? Is the sound back after a reboot?

                There is this issue with an instruction how to apply a workaround: https://github.com/ubports/ubuntu-touch/issues/2022#issuecomment-1548180414. I hope this helps.

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                • danfroD Offline
                  danfro @MrT10001
                  last edited by

                  @MrT10001 In this case this will not help. The broken files are in the /opt folder (almost always at least). And the installer will not touch /opt unless you do a full reinstall with wiping all user data. And that we try to avoid. 😉

                  MrT10001M 1 Reply Last reply Reply Quote 0
                  • MrT10001M Offline
                    MrT10001 @danfro
                    last edited by

                    @danfro said in Faulty camera:

                    And that we try to avoid

                    And that we do, however sometimes it's the quickest and easiest solution (backing up data beforehand of course). 😃

                    Xiaomi Redmi Note 7.... And more...
                    I have too many devices...

                    V 1 Reply Last reply Reply Quote 0
                    • V Offline
                      vince.vs @MrT10001
                      last edited by

                      @MrT10001
                      @danfro
                      Hello,
                      Unfortunately I don't have the time this week.
                      I'll get back to you next week and let you know the results of the procedures you've told me about.
                      Have a nice weekend !

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                      • V Offline
                        vince.vs @danfro
                        last edited by

                        @danfro
                        Hello,
                        Here is what I did with the correct information from @danfro

                        Open the terminal ( on your computer ), then adb shell

                        After the command :
                        sudo find /opt -iname camera
                        you can see what is in the list in /opt ( you are in lomri )
                        .... ( I do not recopy the detail )

                        I did this :
                        sudo rm -r /opt/click.ubuntu.com/camera
                        sudo rm -r /opt/click.ubuntu.com/camera.ubports
                        This is what appears :
                        opt/click.ubuntu.com/.click/users/phablet/camera.ubports
                        /opt/click.ubuntu.com/.click/users/@all/camera.ubports
                        Here we are in (I think) the old data.
                        ... ( I do not recopy the detail )
                        so delete with :
                        sudo rm -r /opt/click.ubuntu.com/.click/users/phablet/camera.ubports
                        sudo rm -r /opt/click.ubuntu.com/.click/users/@all/camera.ubports

                        Then reboot the phone and ...
                        The Camera is back!

                        Thank you, danfro for your efficiency !

                        danfroD 1 Reply Last reply Reply Quote 0
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                        • danfroD Offline
                          danfro @vince.vs
                          last edited by

                          @vince-vs Thanks a lot for your feedback. Glad I could help. 👍

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