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    Why don't use WhatsApp for customer service?

    Scheduled Pinned Locked Moved Marketing Incubator
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      • J Offline
        jb-gbaeza
        last edited by

        We could use what's app for customer service whit bot and maybe multiuser. How do you see that!

        Llenemos El Mundo de Ubuntu. Enviado desde Redmi 8.

        Z KenedaK 2 Replies Last reply Reply Quote 0
        • Z Offline
          zubozrout @jb-gbaeza
          last edited by

          @jb-gbaeza There are a few issues with your suggestion.
          a) There is no customer service as this project (lead by a foundation, not a company) doesn't sell any product other than perhaps some merch.
          b) WhatsApp doesn't properly nor natively run on UT. There is already Telegram, this forum or e.g. even Mastodon where people can get in touch with the community to try to ask for help or share their ideas, exactly the way you do. So I think there is no reason to change that in any way.

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          • KenedaK Offline
            Keneda @jb-gbaeza
            last edited by

            @jb-gbaeza
            Because users don't come to UT escaping from Google / Apple to be forced using a meta/Facebook tool.

            2015-2023 : Meizu MX4 ☠️⚰️✝️
            2023-2024 : Nexus 5 ☠️⚰️✝️
            2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
            🇲🇫🇬🇧

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