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    Cannot install ubuntu touch on BQ M10 ubuntu edition

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      • ? Offline
        A Former User
        last edited by

        @Lakotaubp Tried what I could from the two links. Nothing changed. Made sure to run installer before connecting. No detect. @Marathon2422 I hadn't tried rebooting the tablet after selecting developer mode and connecting to installer. Tried that, but nothing changed. @Pulsar33 followed your steps to try and see if device would be listed, but no, it's not.

        adb version:Android Debug Bridge version 1.0.36
        Revision 1:7.0.0+r33-2

        I've added the udev-rules suggested in the troubleshooting section for linux on this git hub page
        https://github.com/ubports/ubports-installer/
        but as I'm starting to get slightly out of my depth here...I'm not certain I have done that correctly. Is it correct just to copy and paste those rules as they are presented on that page?

        LakotaubpL 1 Reply Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @Guest
          last edited by Lakotaubp

          @ziggutas Can you try on another pc laptop just to get permissions up from adb? Or if you have a spare usb stick you could create a bootable Linux mint drive and run that on your pc just to get adb permissions up. daft question just to check oem is unlocked ? but the installer would have picked that up. try resetting your device and seeing if that helps.
          Before that stop adb on you pc adb kill in terminal. reconnect your device type adb devices and watch the screen on the m10 closely does the dialogue box show.

          @advocatux can you shed any knowledge on this

          ? 1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @Lakotaubp
            last edited by

            @lakotaubp Thanks again for all the help. I'm going to have to put it to one side for a day or two; work is getting in the way!Plenty of things to try in your last post and there is no such thing as a daft question when you're talking to me ;).I'm not sure how to check if oem unlocked; isn't that for android devices? Mine is ubuntu edition m10-15.04 (OTA-9.5), no updates possible...I think.

            Will try laptop first, reset device next, Mint after.

            LakotaubpL 1 Reply Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @Guest
              last edited by

              @ziggutas Sounds good. The installer should sort out OEM unlock but it can be done from the terminal as well. Good luck let us know how uttered goes

              ? 1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User @Lakotaubp
                last edited by

                @lakotaubp Tried connecting device to laptop but no response from adb devices.
                Presumably I should still have tablet in developer mode before connecting? Should I have installer running also? Anyway, I tried with and without installer; no joy.
                Resetting the device made no difference.
                Running Linux Mint 19Cinnamon on usb stick I tried to adb, nothing, and tried running ubports-installer (appimage) and connecting device; nothing.
                I'm curious to know what would be the set up for trying OEM unlock from terminal?

                LakotaubpL 1 Reply Last reply Reply Quote 0
                • LakotaubpL Offline
                  Lakotaubp @Guest
                  last edited by

                  @ziggutas first run his in the terminal to check your adb

                  sudo add-apt-repository ppa:phablet-team/tools && sudo apt-get update
                  sudo apt-get install android-tools-adb android-tools-fastboot

                  Then connect your tablet and type adb devices you should see your m10 and or see a dialog box to grant permission

                  You may have done that already, anyway
                  sudo fastboot oem unlock
                  should do the trick

                  ? 1 Reply Last reply Reply Quote 0
                  • ? Offline
                    A Former User @Lakotaubp
                    last edited by

                    @lakotaubp Ran the commands; already had the latest versions. Tried adb: nothing.
                    Sudo fastboot oem unlock got nowhere. Just 'waiting for any device'.

                    Plugged my phone in (bq e4.5, ub touch 15) typed adb devices and it was listed straight away with a pop up window on phone screen also. So pc side of things appears ok.

                    Tried once again running ubports-installer and choosing device manually but failed at the prompt to press vol and power buttons to go to bootloader. Tablet always ends up rebooting normally to the 'bq powered by ubuntu' screen.

                    This makes me think something may have changed in the tablet the very first time I pressed vol,power and installer appeared to be working bu then got stuck at recovery mode and would go no further...?

                    LakotaubpL 1 Reply Last reply Reply Quote 0
                    • LakotaubpL Offline
                      Lakotaubp @Guest
                      last edited by

                      @ziggutas after switching off the power and vol down buttons held together don't give you fastboot ?
                      if you start the installer without the tablet connected wait till its running then connect the M10 its not detected? even if you choose the device yourself and install options? does it ask you to put it into fastboot/bootloader manually (power and vol down buttons together). The tablet wont go into it just trying to get things straight in my head

                      ? 1 Reply Last reply Reply Quote 0
                      • ? Offline
                        A Former User @Lakotaubp
                        last edited by

                        @lakotaubp Sorry for the confusion, I'll try to describe the situation more clearly.
                        I've just looked back to my first post at the top of this thread. It describes the problem I'm having quite accurately.

                        Now the situation is- if I start installer, then connect tablet, it is not detected.
                        If I choose device myself and install options it takes me forwards to point where it asks me to put it into bootloader manually by pressing buttons...but the tablet fails at this point.

                        Holding power/vol up for a minute results in black screen for awhile , quick vibrate, 'bq powered by ubuntu' regular start up screen. And this cycle just continues if for as long as you hold the buttons continuously.

                        The black bootloader screen on the tablet only came up that one time before I asked for help. Never since.

                        Thank you so much for all the time you are giving this; I'm starting to feel guilty!

                        LakotaubpL 1 Reply Last reply Reply Quote 0
                        • LakotaubpL Offline
                          Lakotaubp @Guest
                          last edited by Lakotaubp

                          @ziggutas try power and vol down button
                          Please don't feel guilty let's try and fix this if slightly slowly.

                          ? 1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @Lakotaubp
                            last edited by

                            @lakotaubp Power & vol down: black screen followed by normal booting screen. Repeats for as long as you hold the buttons.

                            LakotaubpL 1 Reply Last reply Reply Quote 0
                            • LakotaubpL Offline
                              Lakotaubp @Guest
                              last edited by

                              @ziggutas and if you release buttons as soon as black screen appears? Does it stay black or boot as normal

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                              • ? Offline
                                A Former User @Lakotaubp
                                last edited by

                                @lakotaubp Stays black

                                LakotaubpL 1 Reply Last reply Reply Quote 0
                                • LakotaubpL Offline
                                  Lakotaubp @Guest
                                  last edited by

                                  @ziggutas and if you connect it to the installer when asked like that does anything happen

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                                  • ? Offline
                                    A Former User @Lakotaubp
                                    last edited by

                                    @lakotaubp I'll just try...

                                    LakotaubpL 1 Reply Last reply Reply Quote 0
                                    • LakotaubpL Offline
                                      Lakotaubp @Guest
                                      last edited by

                                      @ziggutas if nothing happens with the installer quickly try adb devices in the terminal again just to see

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                                      • ? Offline
                                        A Former User @Lakotaubp
                                        last edited by

                                        @lakotaubp When asked by installer I pressed pwr/vol down and released when screen went black. No response. No response from adb devices in terminal either, but I wasn't that quick. Tablet charging screen came up, now its off.

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                                        • LakotaubpL Offline
                                          Lakotaubp @Guest
                                          last edited by

                                          @ziggutas nearly done for tonight open the terminal on the tablet and try sudo oem unlock or have we done that brain switching off now

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                                          • LakotaubpL Offline
                                            Lakotaubp @Guest
                                            last edited by Lakotaubp

                                            @ziggutas Right try this and let me know
                                            Hold power and vol up wait till it buzzes
                                            Let go if power button
                                            As soon as powered by screen appears repress and hold power button
                                            Don't let go of vol up at any stage
                                            That just got me the menu you need 3 times in a row

                                            ? 1 Reply Last reply Reply Quote 1
                                            • ? Offline
                                              A Former User @Lakotaubp
                                              last edited by

                                              @lakotaubp Can't see a terminal on tablet. Or a file manager.
                                              Bit puzzled by that. Can't remember whether they were there or not before resetting the tablet.
                                              Tried your technique with the power and vol up buttons and tablet just kept returning to the powered by screen.

                                              LakotaubpL 1 Reply Last reply Reply Quote 0
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