UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    How to manually upgrade from OTA-3 to OTA-4

    Scheduled Pinned Locked Moved General
    39 Posts 15 Posters 15.7k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • advocatuxA Offline
        advocatux @Mika15
        last edited by

        @mika15 kudos! Enjoy your new UT device πŸ™‚

        1 Reply Last reply Reply Quote 0
        • M Offline
          marc_aurel
          last edited by marc_aurel

          Unfortunately, I can't update my Fairphone 2. I have tried the update on three different systems:

          1. macOS

          The installer app asks in an infinite loop for the password. I have reproduced this error with a PIN and a password.

          macOS screenshot

          The first install didn't work either. It's a usb-c driver issue, I think.

          1. Neon

          I managed the first installation in Neon. The installer couldn't update the device with the following error:

          Neon screenshot

          I also couldn't install the recent installer. Therefore I removed the files for the installer at /opt/ and /usr/share/applications with sudo. Then I tried the installation again, but nothing happens after entering the password.

          Installation screenshot

          1. Windows 10

          The installation app sais, that I have to reboot in bootloader but afterwards nothing happens. This application doesn't ask for a passwird.

          Very frustrating user experience with UBPorts update!!

          I have added some screenshots, but unfortunately they are not schon in the forum with the suggested syntax:

          https://www.dropbox.com/s/0oy7f3j6m4ug3y/screenshot macOS.png?dl=0
          https://www.dropbox.com/s/gi1gavtx9r34e2n/screenshot neon.png?dl=0
          https://www.dropbox.com/s/cvr3d2u7vjp5jn3/Install screenshot.png?dl=0

          mihaelM flohackF 2 Replies Last reply Reply Quote 0
          • mihaelM Offline
            mihael @marc_aurel
            last edited by

            @marc_aurel You may want to check the method described above with system-image-cli - it is done from the phone terminal or from a computer logged into the phone via adb or ssh.

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              marc_aurel @mihael
              last edited by

              @mihael This requires a setup for ssh, doesn't it?

              It this instruction up to date? I'm not sure because of the path with the directory "phablet". I wouldn't call a FF2 a phablet.

              mihaelM 1 Reply Last reply Reply Quote 0
              • mihaelM Offline
                mihael @marc_aurel
                last edited by

                @marc_aurel I don't remember if I did it this way but just connect a usb cable and then adb shell and you are inside the phone from the computer. Or just type that command for the updatr within the phone terminal app - you don't even need a computer, just the phone connected to internet.

                M 1 Reply Last reply Reply Quote 1
                • M Offline
                  marc_aurel @mihael
                  last edited by

                  @mihael Thanks, this works now.

                  Unfortunately the settings of the new UBports still doesn't offer custom text size. This is a problem for visual impaired people. Has someone an idea, whether whis is on the roadmap?

                  Dekko is not working any more. Has someone a recommendation for an email app?

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    Stefano @marc_aurel
                    last edited by

                    @marc_aurel DEKKO beta is here:

                    1 Reply Last reply Reply Quote 0
                    • flohackF Offline
                      flohack @marc_aurel
                      last edited by

                      @marc_aurel BTW the password is the one of your PC, not the phone...

                      My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        GT
                        last edited by

                        Hi all, short question:

                        if I manually upgrade to OTA-4 following the described steps, will I lose my data and apps or will they remain intact on the device after the update? Thanks.

                        advocatuxA S 2 Replies Last reply Reply Quote 0
                        • advocatuxA Offline
                          advocatux @GT
                          last edited by

                          @gt you'll keep all your data as long as you don't check the wipe option.

                          Anyhow, if your data is important for you, you should make a backup

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            Stefano @GT
                            last edited by

                            @gt The apps that were not updated to 16.04 might( most likely) not work, data should stays intact.

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              Aloys
                              last edited by Aloys

                              Hello,

                              I tried to install 16.04 stable on FP2, with the method described above, but it failed. I did two attempt, both failed.
                              I have currently 15.04rc22 and I did what is described in this post:
                              [HowTo] [FP2] Update baseband & other firmware. Could it be the reason why it fail? or any idea?
                              In fact I see that it seems to be a known or similar bug described in ubports installer issues. But not clear if there is a workaround or not?

                              The installer I used is ubports-installer_0.1.21-beta_amd64.deb (running in Kubuntu 18.04).

                              It starts correctly but then I have these screen:
                              0_1536526896548_Screenshot_20180909_224708.png

                              Then I close the installer. I have to remove the battery to restart the phone and it starts again with the 15.04rc22 (ouf!).
                              I have one change: the screen at the boot is new (Fairphone powered by UBports and no more android).

                              Here is the full log:

                              me@mylaptop:~/Temp$ ubports-installer 
                              Pug interceptor registered successfully
                              debug: Welcome to the party
                              debug: Killing all running adb servers...
                              debug: Using native platform tools!
                              debug: Running platform tool exec cmd adb kill-server
                              debug: 
                              debug: Running platform tool exec cmd adb -P 5038 kill-server
                              debug: 
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug: Successfully downloaded devices list
                              warn: Running latest stable version.
                              debug: 
                              debug: adb shell: getprop ro.product.device
                              debug: Running platform tool exec cmd adb -P 5038 shell getprop ro.product.device
                              debug: 
                              debug: getprop: FP2
                              debug: adb shell: cat /etc/system-image/channel.ini
                              debug: Running platform tool exec cmd adb -P 5038 shell cat /etc/system-image/channel.ini
                              debug: 
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug: 
                              debug: reboot to bootloader
                              debug: Running platform tool exec cmd adb -P 5038 reboot bootloader
                              debug: 
                              debug: reboot to bootloader [DONE] err:null
                              debug: checking password
                              debug: correct password
                              debug: fastboot: wait for device
                              info: Download startCheck
                              info: checked: recovery-FP2.img
                              info: /home/me/.cache/ubports/images/FP2/recovery-FP2.img already exists with the expected checksum, so download will be skipped
                              info: checked: splash-FP2.img
                              info: /home/me/.cache/ubports/images/FP2/splash-FP2.img already exists with the expected checksum, so download will be skipped
                              info: Download complete
                              info: done downloading(once listener)
                              debug: fastboot: flash; [{"url":"http://cdimage.ubports.com/devices/recovery-FP2.img","checksum":"534cc2da2add4a2bd8136b01069ed7dbe432076659fd4780910b6910b916f77b","type":"recovery","path":"/home/me/.cache/ubports/images/FP2"},{"type":"splash","url":"http://cdimage.ubports.com/devices/splash-FP2.img","checksum":"2bf76ec909af34d9896a954cd6c4ed5ad114d6053e59b7a856325b4fcfca43cd","path":"/home/me/.cache/ubports/images/FP2"}]
                              info: Booting into recovery image...
                              error: Devices: Error: Fastboot: Unknown error:  downloading 'boot.img'...
                              OKAY [  0.360s]
                              booting...
                              FAILED (remote: bootimage: incomplete or not signed)
                              finished. total time: 0.361s
                              
                              info: STARTING OVER
                              debug: Welcome to the party
                              debug: Killing all running adb servers...
                              debug: Using native platform tools!
                              debug: Running platform tool exec cmd adb kill-server
                              debug: 
                              debug: Running platform tool exec cmd adb -P 5038 kill-server
                              debug: 
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug: Successfully downloaded devices list
                              warn: Running latest stable version.
                              debug:  message=Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              , stack=Error: Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              
                                 at ChildProcess.exithandler (child_process.js:282:12)
                                 at emitTwo (events.js:125:13)
                                 at ChildProcess.emit (events.js:213:7)
                                 at maybeClose (internal/child_process.js:921:16)
                                 at Socket.stream.socket.on (internal/child_process.js:348:11)
                                 at emitOne (events.js:115:13)
                                 at Socket.emit (events.js:210:7)
                                 at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug:  message=Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              , stack=Error: Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              
                                 at ChildProcess.exithandler (child_process.js:282:12)
                                 at emitTwo (events.js:125:13)
                                 at ChildProcess.emit (events.js:213:7)
                                 at maybeClose (internal/child_process.js:921:16)
                                 at Socket.stream.socket.on (internal/child_process.js:348:11)
                                 at emitOne (events.js:115:13)
                                 at Socket.emit (events.js:210:7)
                                 at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug:  message=Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              , stack=Error: Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              
                                 at ChildProcess.exithandler (child_process.js:282:12)
                                 at emitTwo (events.js:125:13)
                                 at ChildProcess.emit (events.js:213:7)
                                 at maybeClose (internal/child_process.js:921:16)
                                 at Socket.stream.socket.on (internal/child_process.js:348:11)
                                 at emitOne (events.js:115:13)
                                 at Socket.emit (events.js:210:7)
                                 at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug:  message=Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              , stack=Error: Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              
                                 at ChildProcess.exithandler (child_process.js:282:12)
                                 at emitTwo (events.js:125:13)
                                 at ChildProcess.emit (events.js:213:7)
                                 at maybeClose (internal/child_process.js:921:16)
                                 at Socket.stream.socket.on (internal/child_process.js:348:11)
                                 at emitOne (events.js:115:13)
                                 at Socket.emit (events.js:210:7)
                                 at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug:  message=Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              , stack=Error: Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              
                                 at ChildProcess.exithandler (child_process.js:282:12)
                                 at emitTwo (events.js:125:13)
                                 at ChildProcess.emit (events.js:213:7)
                                 at maybeClose (internal/child_process.js:921:16)
                                 at Socket.stream.socket.on (internal/child_process.js:348:11)
                                 at emitOne (events.js:115:13)
                                 at Socket.emit (events.js:210:7)
                                 at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug:  message=Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              , stack=Error: Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              
                                 at ChildProcess.exithandler (child_process.js:282:12)
                                 at emitTwo (events.js:125:13)
                                 at ChildProcess.emit (events.js:213:7)
                                 at maybeClose (internal/child_process.js:921:16)
                                 at Socket.stream.socket.on (internal/child_process.js:348:11)
                                 at emitOne (events.js:115:13)
                                 at Socket.emit (events.js:210:7)
                                 at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug:  message=Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              , stack=Error: Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              
                                 at ChildProcess.exithandler (child_process.js:282:12)
                                 at emitTwo (events.js:125:13)
                                 at ChildProcess.emit (events.js:213:7)
                                 at maybeClose (internal/child_process.js:921:16)
                                 at Socket.stream.socket.on (internal/child_process.js:348:11)
                                 at emitOne (events.js:115:13)
                                 at Socket.emit (events.js:210:7)
                                 at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug:  message=Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              , stack=Error: Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              
                                 at ChildProcess.exithandler (child_process.js:282:12)
                                 at emitTwo (events.js:125:13)
                                 at ChildProcess.emit (events.js:213:7)
                                 at maybeClose (internal/child_process.js:921:16)
                                 at Socket.stream.socket.on (internal/child_process.js:348:11)
                                 at emitOne (events.js:115:13)
                                 at Socket.emit (events.js:210:7)
                                 at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                              debug: adb shell: echo 1
                              debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                              debug:  message=Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              , stack=Error: Command failed: adb -P 5038 shell echo 1
                              error: no devices/emulators found
                              
                                 at ChildProcess.exithandler (child_process.js:282:12)
                                 at emitTwo (events.js:125:13)
                                 at ChildProcess.emit (events.js:213:7)
                                 at maybeClose (internal/child_process.js:921:16)
                                 at Socket.stream.socket.on (internal/child_process.js:348:11)
                                 at emitOne (events.js:115:13)
                                 at Socket.emit (events.js:210:7)
                                 at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                              debug: Killing all running adb servers...
                              debug: Using native platform tools!
                              debug: Running platform tool exec cmd adb kill-server
                              Good bye!
                              debug: 
                              debug: Running platform tool exec cmd adb -P 5038 kill-server
                              debug: 
                              
                              
                              me@mylaptop:~/Temp$
                              
                              advocatuxA 1 Reply Last reply Reply Quote 0
                              • advocatuxA Offline
                                advocatux @Aloys
                                last edited by

                                @ublublu @lionelb has reported success finally going from vivid to xenial on a FP2 using UBports Installer version 0.1.12-beta (YMMV).

                                1 Reply Last reply Reply Quote 1
                                • First post
                                  Last post