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recover when locked out

Scheduled Pinned Locked Moved Support
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    • K Offline
      kriszie
      last edited by 5 Dec 2020, 14:09

      The bottom part of the touch-screen on my bacon stopped responding, so I can't unlock my phone anymore. Is there any way to recover my data from the device or at least reinstall ubuntu-touch? Developer-mode not being enabled, the ubports-installer and adb do not find the device...
      Any help will be appreciated...

      A 1 Reply Last reply 5 Dec 2020, 14:58 Reply Quote 0
      • A Offline
        AppLee @kriszie
        last edited by 5 Dec 2020, 14:58

        @kriszie
        Have you tried to allow screen rotation and use your phone upside down ?
        If it's just the lower part of the screen it should be fine I guess.

        K 1 Reply Last reply 5 Dec 2020, 16:54 Reply Quote 0
        • K Offline
          kugiigi
          last edited by 5 Dec 2020, 16:08

          If your phone support OTG and you have an adpater then you can simply connect a mouse/keyboard and you'll be able to unlock.

          K 1 Reply Last reply 5 Dec 2020, 17:04 Reply Quote 0
          • K Offline
            kriszie @AppLee
            last edited by 5 Dec 2020, 16:54

            @applee Thanks, yes I tried that, but the login screen doesn't rotate ;-(

            1 Reply Last reply Reply Quote 0
            • K Offline
              kriszie @kugiigi
              last edited by 5 Dec 2020, 17:04

              @kugiigi Thank you, I only tried a bluetooth keyboard, but that obviously didn't work...

              K 1 Reply Last reply 5 Dec 2020, 17:16 Reply Quote 0
              • K Offline
                kugiigi @kriszie
                last edited by 5 Dec 2020, 17:16

                @kriszie That would have worked if it was already paired before 😅
                Pairing would need to unlock the screen sadly.....we really need to add bluetoth pairing from the indicator 😄

                K 2 Replies Last reply 5 Dec 2020, 17:20 Reply Quote 0
                • K Offline
                  kriszie @kugiigi
                  last edited by 5 Dec 2020, 17:20

                  @kugiigi Indeed! 👍

                  1 Reply Last reply Reply Quote 0
                  • K Offline
                    kriszie @kugiigi
                    last edited by 5 Dec 2020, 17:23

                    @kugiigi Anyway, I'm back in, thanks a lot for your tip 👏 :beaming_face_with_smiling_eyes:

                    1 Reply Last reply Reply Quote 1
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