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A Reminder About Posting In Support For 2021

Scheduled Pinned until 21/01/2090, 00:00 Locked Moved Support
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    • U Offline
      UBportsNews
      last edited by 11 Jan 2021, 17:53

      Due to the huge mass of new devices incoming we are about to create separate subforums for each device, like on XDA. This will hopefully help to get things more organized. Please start new threads only there!

      BR Florian
      https://forums.ubports.com/topic/5330/you-can-use-now-device-subforums

      Please take note of the above message from @Flohack and from today post all new questions under your specific device here https://forums.ubports.com/category/46/devices if your device is not listed then continue to use Support until it is.

      1 Reply Last reply Reply Quote 1
      • C Offline
        cliffcoggin
        last edited by 11 Jan 2021, 18:22

        Fair enough, but why list Devices under Porting rather than Support?

        K 1 Reply Last reply 12 Jan 2021, 01:43 Reply Quote 2
        • K Offline
          Keneda @cliffcoggin
          last edited by Keneda 1 Dec 2021, 01:46 12 Jan 2021, 01:43

          @cliffcoggin said in A Reminder About Posting In Support For 2021:

          why list Devices under Porting rather than Support?

          I agree, it's confusing because normally we're not allowed to ask for support on the porting section.

          Will the "support" section desappear?

          Will you add all devices to the list, legacy included?

          2015-2023 : Meizu MX4 ☠️⚰️✝️
          2023-2024 : Nexus 5 ☠️⚰️✝️
          2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
          🇲🇫🇬🇧

          1 Reply Last reply Reply Quote 0
          • F Offline
            flohack
            last edited by 12 Jan 2021, 14:54

            A good question. We should think about whats the best, I personally have no feelings where it would be better. Maybe even a highlevel "Devices" section would make sense.

            My languages: 🇦🇹 🇩🇪 🇬🇧 🇺🇸

            A 1 Reply Last reply 12 Jan 2021, 14:59 Reply Quote 1
            • A Offline
              AppLee @flohack
              last edited by 12 Jan 2021, 14:59

              Hi, @flohack

              I wrapped my head around this for some times.
              I also don't have a strong opinion about it, but I think that moving them into a main high level "Devices" category makes sense.

              And if an issue raised for a specific device tends out to be a general issue then moderators can move it to "Support" and update the title to remove the device name.

              1 Reply Last reply Reply Quote 0
              • L Offline
                Lakotaubp
                last edited by 12 Jan 2021, 15:41

                Device Support with subsections and General Support maybe to cover app issues, non specific device issues etc ? Whichever way we go no firm opinion as yet other than Porting does feel odd after initail work is done, but device specific subsections are great.

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                • F Offline
                  flohack
                  last edited by 12 Jan 2021, 17:02

                  Yeah lets move that folder structure to top level devices, because we can move stuff around between Support and that. Devices can also cover support, as well as general device discussions. Its more like XDA then 😛

                  My languages: 🇦🇹 🇩🇪 🇬🇧 🇺🇸

                  L 1 Reply Last reply 12 Jan 2021, 17:05 Reply Quote 1
                  • L Offline
                    Lakotaubp @flohack
                    last edited by 12 Jan 2021, 17:05

                    @flohack Fine by me

                    1 Reply Last reply Reply Quote 0
                    • C Offline
                      cliffcoggin
                      last edited by 12 Jan 2021, 17:26

                      I tried to imagine searching for help without any prior knowledge of the menu structure. Logically I would expect to find established devices under Support. I assume, perhaps wrongly, that Porting was for development on new devices.

                      F 1 Reply Last reply 16 Jan 2021, 11:54 Reply Quote 0
                      • F Offline
                        flohack @cliffcoggin
                        last edited by 16 Jan 2021, 11:54

                        @cliffcoggin Yeah the idea was that Porting is for developer discussions. So yeah, lets move that elsewhere, I still think top level devices would be better than substructure of Support, to make it more visible.

                        My languages: 🇦🇹 🇩🇪 🇬🇧 🇺🇸

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