UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    UBports Shop

    Scheduled Pinned Locked Moved General
    15 Posts 7 Posters 1.3k Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • K Offline
        kcir @epierre
        last edited by

        @epierre almost 3 months later and nothing, is this normal? 😕 who I can contact about this?

        N LakotaubpL 2 Replies Last reply Reply Quote 0
        • N Offline
          nogoogle @kcir
          last edited by

          @kcir No, this is not normal. Same issue, sales@ubports.com way to slow to respond (> 1 month in my case). Not sure what the problem is but I would expect a faster response if e.g. a client's credit card was charged after a web site crash when no order was placed.

          1 Reply Last reply Reply Quote 0
          • LakotaubpL Offline
            Lakotaubp @kcir
            last edited by

            @kcir Could I please ask that you send an email to sales@ubports.com stating what has happenend and let me know when you have done so. In the mean time I will pass this on as well. I can only apologise that your issue has taken so long to be dealt with.

            1 Reply Last reply Reply Quote 0
            • commisdeC Offline
              commisde @kcir
              last edited by

              @kcir did you get a response yet?

              Nexus 4

              LakotaubpL 1 Reply Last reply Reply Quote 0
              • LakotaubpL Offline
                Lakotaubp @commisde
                last edited by

                @commisde All I can report is that no further issues have been brought to my attention. If they continue to be a problem please let us know.

                commisdeC 1 Reply Last reply Reply Quote 0
                • commisdeC Offline
                  commisde @Lakotaubp
                  last edited by commisde

                  @lakotaubp hereby i let you know, that you received an email by info@ubports.com edit: no offence, i guess you received the email edit2: you meaning you as a representative of ubports.com

                  Nexus 4

                  LakotaubpL 2 Replies Last reply Reply Quote 0
                  • LakotaubpL Offline
                    Lakotaubp @commisde
                    last edited by

                    @commisde ok so you have still not had an answer? Please PM me the details when sent, contents and so on and I will look into it.

                    1 Reply Last reply Reply Quote 0
                    • LakotaubpL Offline
                      Lakotaubp @commisde
                      last edited by

                      @commisde Have you tried sales@ubports.com

                      commisdeC 1 Reply Last reply Reply Quote 0
                      • commisdeC Offline
                        commisde @Lakotaubp
                        last edited by

                        @lakotaubp no, only info@ubports.com

                        Nexus 4

                        LakotaubpL 1 Reply Last reply Reply Quote 0
                        • LakotaubpL Offline
                          Lakotaubp @commisde
                          last edited by

                          @commisde Please try the sales one and let me know how it goes.

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post