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    File manager app shows blank screen

    Scheduled Pinned Locked Moved Oneplus 6/6T
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      • C Offline
        ColinW
        last edited by

        Has anyone else had issues with the ubports file manager app only showing a blank white screen when you load it up?

        I installed document viewer to see if that may have had a similar issue but that works fine.

        I've seen it suggested if it was a permissions issue that there'd be a dialog to authorise access but as the UI doesn't load I can't do that.

        Thanks

        KenedaK LakotaubpL 3 Replies Last reply Reply Quote 0
        • KenedaK Offline
          Keneda @ColinW
          last edited by

          @colinw
          No problem on MX4.

          2015-2023 : Meizu MX4 ☠️⚰️✝️
          2023-2024 : Nexus 5 ☠️⚰️✝️
          2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
          🇲🇫🇬🇧

          1 Reply Last reply Reply Quote 0
          • LakotaubpL Offline
            Lakotaubp @ColinW
            last edited by

            @colinw You normally have to put in the same code as to unlock the phone and yes you should see a permissions box. TRy checking for updates, switching on dev mode (if not done) and restarting.

            KenedaK 1 Reply Last reply Reply Quote 0
            • KenedaK Offline
              Keneda @Lakotaubp
              last edited by

              @lakotaubp
              Well unlock code is for accessing folders that are outside user space and normally hidden, but he can't access anything as he gets a blank screen, he can't even see download, pictured, music, etc...

              2015-2023 : Meizu MX4 ☠️⚰️✝️
              2023-2024 : Nexus 5 ☠️⚰️✝️
              2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
              🇲🇫🇬🇧

              1 Reply Last reply Reply Quote 0
              • KenedaK Offline
                Keneda @ColinW
                last edited by Keneda

                @colinw
                Homescreen of the app should be like this : https://forums.ubports.com/assets/uploads/files/1625126552102-screenshot20210701_100055141.png

                Green button is for unlocking restricted files access with code input dialog box.

                Maybe you can try reinstalling uTouch as the app is part of the system you can't reinstall only it.

                Or you can first try to delete all app data (not the app itself !) using Ubuntu Touch Tweak Tool from openstore.

                2015-2023 : Meizu MX4 ☠️⚰️✝️
                2023-2024 : Nexus 5 ☠️⚰️✝️
                2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                🇲🇫🇬🇧

                C 1 Reply Last reply Reply Quote 0
                • C Offline
                  ColinW @Keneda
                  last edited by

                  @keneda funnily enough the tweak tool is another app that just launches to a blank screen for me.

                  Thanks for your suggestions, think I'll try and re-install OS as I only got the 6T yesterday so probably missed a step on the initial install.

                  KenedaK 1 Reply Last reply Reply Quote 0
                  • KenedaK Offline
                    Keneda @ColinW
                    last edited by

                    @colinw said in File manager app shows blank screen:

                    funnily enough the tweak tool is another app that just launches to a blank screen for me

                    Something tells me i could bet that terminal app give you same result ?

                    2015-2023 : Meizu MX4 ☠️⚰️✝️
                    2023-2024 : Nexus 5 ☠️⚰️✝️
                    2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                    🇲🇫🇬🇧

                    X C 2 Replies Last reply Reply Quote 0
                    • X Offline
                      xekuta747 @Keneda
                      last edited by

                      @keneda Who was the guy that had the idea to add a senseless GUI? uhm

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        ColinW @Keneda
                        last edited by

                        @keneda Every app bar the File Manager and Ubuntu Tweak Tool are working fine for me.

                        K 1 Reply Last reply Reply Quote 0
                        • K Offline
                          kugiigi @ColinW
                          last edited by

                          @colinw I have a feeling you are on an outdated version. Try updating or if you're on devel, perhaps a regression. Try switching to rc or stable.

                          C 1 Reply Last reply Reply Quote 0
                          • C Offline
                            ColinW @kugiigi
                            last edited by

                            @kugiigi I was. I had installed UT via the instructions on the Oneplus 6 port's github instead of the UBports Installer (as it had failed multiple times). Just re-ran with the 0.8.9-beta release of the UBports Installer and it's all working!

                            LakotaubpL 1 Reply Last reply Reply Quote 1
                            • LakotaubpL Offline
                              Lakotaubp @ColinW
                              last edited by

                              @colinw Good news. Please mark as solved https://forums.ubports.com/topic/6311/how-to-ask-a-question-and-then-mark-it-as-solved/1

                              C 1 Reply Last reply Reply Quote 0
                              • C Offline
                                ColinW @Lakotaubp
                                last edited by

                                @lakotaubp said in File manager app shows blank screen:

                                @colinw Good news. Please mark as solved https://forums.ubports.com/topic/6311/how-to-ask-a-question-and-then-mark-it-as-solved/1

                                Another issue my end, I don't seem to be able to mark the topic as solved. I can only delete and 'ask a question'.

                                AppLeeA 1 Reply Last reply Reply Quote 0
                                • AppLeeA Online
                                  AppLee @ColinW
                                  last edited by

                                  @colinw
                                  You have to ask a question before marking it as solved...

                                  1 Reply Last reply Reply Quote 0
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