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    No flash on Fairphone 2 camera.

    Scheduled Pinned Locked Moved Unsolved Support
    fp2cameraflash
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      • RedXXIIIR Offline
        RedXXIII @Opolork
        last edited by

        @opolork I have experienced this bug too. Sometimes it can be overcome with patience... or a reset... But maybe someone better than me could give good tips about that.

        Fairphone 3+ / BQ Aquaris M10 FHD / BQ Aquaris E5

        OpolorkO 1 Reply Last reply Reply Quote 1
        • OpolorkO Offline
          Opolork @RedXXIII
          last edited by

          @redxxiii I was able to change to the Development channel. It remained. The camera is working again (no flash). Torch still the same. When I select shutdown, it does not reboot. So I'm back to where I was with the Stable channel. I just hope things are not too unstable being on the Development channel. :light_bulb: 🙂

          How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

          RedXXIIIR 1 Reply Last reply Reply Quote 0
          • RedXXIIIR Offline
            RedXXIII @Opolork
            last edited by

            @opolork ok great. Maybe you could switch to rc or stable later. Do not expect the flash to work. It will only be the case in halium devel if i m not wrong. By the way you can also join the Fairphone + Ubuntu Touch group on telegram. Cheers.

            Fairphone 3+ / BQ Aquaris M10 FHD / BQ Aquaris E5

            OpolorkO 1 Reply Last reply Reply Quote 1
            • OpolorkO Offline
              Opolork @RedXXIII
              last edited by Opolork

              Cheers, @redxxiii. 🙂

              I'll stick with the Dev channel for now. I presume nothing will go horribly wrong.

              Is this (https://t.me/ubports) the Ubuntu Touch Telegram you refer to? I'm already on that.

              What's the Fairphone Telegram Group?

              Thanks.

              How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

              AppLeeA RedXXIIIR 2 Replies Last reply Reply Quote 0
              • AppLeeA Offline
                AppLee @Opolork
                last edited by

                @opolork
                In case something goes horribly enough then you can try to switch back to RC.
                If it doesn't work because of the horribly wrong event, then run the installer WITHOUT checking the wipe data and you should be fine.

                OpolorkO 1 Reply Last reply Reply Quote 2
                • OpolorkO Offline
                  Opolork @AppLee
                  last edited by

                  @applee Thanks, AL. :thumbs_up_light_skin_tone:

                  How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                  1 Reply Last reply Reply Quote 0
                  • OpolorkO Offline
                    Opolork
                    last edited by

                    I did another update. It updated and then prompted me to reboot. It then got stuck in the reboot stage. Holding in the power button only made it reboot and then hang again in the reboot stage.

                    I had to remove the battery to power it off.

                    I guess, I'll have to install Stable again with the installer (wipe disabled). No other way back?

                    How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                    AppLeeA 1 Reply Last reply Reply Quote 0
                    • AppLeeA Offline
                      AppLee @Opolork
                      last edited by

                      @opolork
                      That's weird...
                      Devel will propose you a daily update and some are safer than other...
                      But hanging during the boot is a bad sign, while booting you should have a yumi notifying the installation in progress.

                      My guess is there is a corrupted file somewhere and that could be a sign of eMMC dying.
                      On the other hand, FP2 is modular and some bad connection can be the cause of many issues.

                      To answer your question, I guess using the installer is the fastest and easiest way to set your phone up and running again.

                      OpolorkO 2 Replies Last reply Reply Quote 1
                      • RedXXIIIR Offline
                        RedXXIII @Opolork
                        last edited by

                        @opolork Here is the link for the “Fairphone + Ubuntu Touch” group:
                        https://telegram.me/joinchat/AI_ukwlaB6KCsteHcXD0jw

                        Fairphone 3+ / BQ Aquaris M10 FHD / BQ Aquaris E5

                        OpolorkO 1 Reply Last reply Reply Quote 1
                        • OpolorkO Offline
                          Opolork @RedXXIII
                          last edited by

                          @redxxiii said in No flash on Fairphone 2 camera.:

                          “Fairphone + Ubuntu Touch” group:

                          Fair-play to you, redxxii, for getting back to me. 🙂 :thumbs_up_light_skin_tone:

                          How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                          1 Reply Last reply Reply Quote 1
                          • OpolorkO Offline
                            Opolork @AppLee
                            last edited by

                            @applee said in No flash on Fairphone 2 camera.:

                            while booting you should have a yumi notifying the installation in progress.

                            It stays on the screen where it said something like Ubuntu Touch for Fairphone.

                            How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                            1 Reply Last reply Reply Quote 0
                            • OpolorkO Offline
                              Opolork
                              last edited by

                              I can get to recovery mode via holding down power & volume up buttons.
                              I get these options:

                              • Reboot system now
                              • Ubuntu actions
                              • Android actions
                              • Reboot to bootloader
                              • View recovery logs

                              How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                              1 Reply Last reply Reply Quote 0
                              • OpolorkO Offline
                                Opolork @AppLee
                                last edited by

                                @applee said in No flash on Fairphone 2 camera.:

                                To answer your question, I guess using the installer is the fastest and easiest way to set your phone up and running again.

                                Hello again AL. Will my installed apps, SMS messages, contacts, etc. remain after reinstalling with the Stable channel and not wiping? :question_mark:

                                How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                                AppLeeA 1 Reply Last reply Reply Quote 0
                                • AppLeeA Offline
                                  AppLee @Opolork
                                  last edited by

                                  @opolork
                                  Yes.
                                  The user data partition is separated from the OS.
                                  So when reinstalling without the "wipe data" option, it keeps all your personal data and apps.

                                  Of course if some app is not compatible between versions it might not work anymore, but that won't probably be the case for you if you're on a current version based on 16.04.

                                  1 Reply Last reply Reply Quote 1
                                  • OpolorkO Offline
                                    Opolork
                                    last edited by Opolork

                                    The phone is stuck at the screen, 'FAIRPHONE Powered by Ubuntu'. It won't shutdown. It reboots when I hold in the power button to shutdown. I can't get into the Bootloader as the installer on my PC says to hold in the vol down button & power button when the phone is off.

                                    :confused_face:

                                    Picture 2021-10-26 10-39-34.png

                                    How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                                    1 Reply Last reply Reply Quote 0
                                    • OpolorkO Offline
                                      Opolork
                                      last edited by

                                      I went into Recovery Mode and selected the 'Reboot to bootloader' option. It's still in the screen from the above post. Should I continue with the installer? I don't know if I actually rebooted to the bootloader.

                                      How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                                      1 Reply Last reply Reply Quote 0
                                      • OpolorkO Offline
                                        Opolork
                                        last edited by

                                        Since the issue has changed from the thread title, I've decided to open a new thread here: https://forums.ubports.com/topic/6897/issue-installing-ut-stable-over-old-ut-dev-installation

                                        How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          spctrl
                                          last edited by

                                          To get back to the original question; The reason why the device page says "partially working" is because FP2 came out with two different camera modules. Originally it came out with an 8MP camera, and that one should work. A year later they chose to use a 12MP camera, but that one doesn't properly work on UT (camera reacts slow and torch/flashlight isn't working).

                                          So you probably have the 12MP version (which I think most FP2's have). You can see the difference because the 12MP has a white line between the camera and flashlight, the 8MP doesn't have that line.

                                          One option is to see if you can get your hands on an 8MP camera module and see if that works. I see fairphone still sells them as spare parts for example.

                                          OpolorkO 1 Reply Last reply Reply Quote 2
                                          • OpolorkO Offline
                                            Opolork @spctrl
                                            last edited by Opolork

                                            Hi @spctrl. Thanks for the info. Do you mean this line? So I have the 12MP cam?

                                            Picture 2021-11-01 07-52-17.png

                                            Update: Ah, yes, I see what you mean. I can see them both here: https://shop.fairphone.com/en/spare-parts?phone_type=5

                                            How can you trust that an app really won't send some company your location data, when you tell it not to? The only way you can trust a program not to do something it isn't supposed to do is if it is free software. ~ RMS

                                            E 1 Reply Last reply Reply Quote 1
                                            • E Offline
                                              Emphrath @Opolork
                                              last edited by

                                              @opolork Yes, thats the one

                                              OpolorkO 1 Reply Last reply Reply Quote 1
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