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    Cannot receive SMS/MMS

    Scheduled Pinned Locked Moved Google Pixel 3a/3a XL
    brokensms
    39 Posts 17 Posters 7.6k Views 4 Watching
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      • rikR Offline
        rik @captainzer0
        last edited by

        @captainzer0 SMS is now 100% reliable. See this update from @fredldotme :

        https://forums.ubports.com/topic/6039/bounty-for-pixel-3a-halium-9-stability/18?_=1630188659271

        MMS photos are reliable in / out with wifi OFF. Wifi ON and it is a problem, but broader than the P3a. MMS group messages can be sent but receiving they get "lost" (this is with wifi OFF again, with wifi ON, MMS group messages fail like MMS photos).

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        • E Offline
          esoteric
          last edited by

          Pixel 3a XL here on development channel. Cricket wireless. After mixing and matching multiple apn solutions to get mms working, I figured I'd share my fix. Hopefully it'll save someone the heartache I just went through, haha.

          WIFI off

          2g/3g/4g connection type

          APN stuff. Modify existing two and save

          -Cricket Internet-
          Used for
          Internet
          Name
          Cricket Internet
          APN
          Endo (think this was the main fix from default ndo)

          -Cricket MMS-
          Used for
          MMS
          Name
          Cricket MMS
          APN
          ndo
          MMSC
          http://mmsc.aiowireless.net
          Proxy
          192.168.196.78

          I believe changing the Cricket Internet to Endo helped with a conflict of both mms and internet being stock set to ndo? Not sure, but that was the last thing I tried before giving up, and it started working.
          Hope that helps

          rikR 1 Reply Last reply Reply Quote 0
          • rikR Offline
            rik @esoteric
            last edited by

            I believe changing the Cricket Internet to Endo helped with a conflict of both mms and internet being stock set to ndo? Not sure, but that was the last thing I tried before giving up, and it started working.

            I think you are right: in other testing we had similar issues when there were 2 entries with the same APN (one for "Internet" and another for "MMS"). Eventually the best answer will be the ability to set "Internet and MMS" as the APN type, but that is not sticking or working right now.

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            • E Offline
              esoteric
              last edited by

              Update. Everything worked. Everything. Now it appears to be denied access. Sigh.

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              • E Offline
                esoteric
                last edited by

                Apparently the verizon access point cell booster in the faraday cage-like place I work kicked me. Walked outside and got it back.

                So the fix works so far! Just not the darn access point here. Will play more with it.

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                • E Offline
                  esoteric
                  last edited by

                  Further update. With no changes, the access point now accepts me. I guess I was initially kicked for being a suspicious new device? Idk how those devices work. Stable now, though.

                  So with further testing, it seems you can swap ndo and Endo interchangeably between Cricket Internet and Cricket MMS, as long as they're one or the other, and not both the same.

                  Initial testing sees slightly faster speeds with ndo on Internet, but the ip address location isn't accurate. Which is actually kind of a good thing imo

                  Also, I changed the MMS entry to mirror the cricket website apn settings.

                  So my current loadout on Release Candidate branch is this

                  -Cricket Internet-
                  Used for
                  Internet
                  Name
                  Cricket Internet
                  APN
                  ndo

                  -Cricket MMS-
                  Used for
                  MMS
                  Name
                  Cricket MMS
                  APN
                  Endo
                  MMSC
                  http://mmsc.aiowireless.net
                  Proxy
                  proxy.aiowireless.net
                  Proxy port
                  80

                  Sorry if this is all total common knowledge, but I couldn't find a straight answer for my particular situation. Here are my findings. Hope they help someone

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                  • AlbatorA Offline
                    Albator
                    last edited by

                    Installed UT OTA-19 yesterday on my pixel 3a xl.
                    SMS/MMS are ok. I can send and receive SMS using 4g on telus network.

                    David

                    Pixel 3A XL / Canada / Telus

                    KenedaK J 2 Replies Last reply Reply Quote 0
                    • KenedaK Offline
                      Keneda @Albator
                      last edited by

                      @albator
                      For now it's not OTA 19, as it's RC, it can change untill final release ^^

                      2015-2023 : Meizu MX4 ☠️⚰️✝️
                      2023-2024 : Nexus 5 ☠️⚰️✝️
                      2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                      🇲🇫🇬🇧

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                      • J Offline
                        Joadri @Albator
                        last edited by

                        @albator Hi David. Are you in Canada or USA? I am in USA and I'm having problems receiving MMS. I can send/receive SMS. I can send but not receive MMS. My network is H2O (AT&T). The fields for APN are not enough to place all the settings information I get from H2O's website. Those field are practically the same for Telus, so I am confused since you could not possibly feed all that info in UT but MMS is working for you. It's weird.

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                        • ezzeE Offline
                          ezze
                          last edited by ezze

                          Hi, guys!

                          Could you clarify a little bit more for me? Is this issue related to mobile provider settings or is something wrong with UT image for this device?

                          I am condsidering to purchase Pixel 3a as a replacement of my Nexus 5 used on a daily basis, and want to be sure it's stable enough for that. I'm afraid to be left alone here in Russia struggling with core issues like this.

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                          • R Offline
                            rocket2nfinity @ezze
                            last edited by

                            @ezze These problems don't apply to Russia. It is a specifically US problem.

                            1 Reply Last reply Reply Quote 1
                            • M Offline
                              mw4jet
                              last edited by

                              I just flashed OTA 20 on my Pixel 3A, sms/mms are working after a whole day.

                              I also got an unlocked 3A from Ebay, but it would not work with Patriot mobile which I believe was actually t-Mobile. It worked with AT&T but not for long. that was at the most on OTA17.

                              I got a prepaid SIM from AT&T and it work quite well now. I tried group texts they all received the text but I got individual replies. They were all on IOS if that has any bearing.

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                              • L Offline
                                lsitongia
                                last edited by

                                Just want to add that I got a G020G from a 3rd party and it didn't work with my Google Fi SIM, which works in everything else I put it in. From the suggestion from another thread here, I'm switching to RedPocket GSMA. SMS, MMS, group text, all work.

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                                • G Offline
                                  GeekBone
                                  last edited by

                                  Has anyone had any recent luck with TMO? I have a 3a that is working beautifully but I can't get the MMS to work. I have read all the threads here but most of the suggestions are for previous OTAs, My 3a is currently running OTA 21 and I have tried legacy and current APN settings. I have a 3a with TMO and Android and I copied the MMS settings from there and still nothing.

                                  I am concerned it is related to the whole VoLTE/5G situation but regardless, I am not sure what to do at this point.

                                  Nexus 5 - UT OTA 21
                                  Pixel 3a - UT 2023-W13

                                  rikR 1 Reply Last reply Reply Quote 0
                                  • rikR Offline
                                    rik @GeekBone
                                    last edited by rik

                                    @geekbone said in Cannot receive SMS/MMS:

                                    Has anyone had any recent luck with TMO?

                                    If you mean T-Mobile (or a re-seller such as US Mobile) for USA, these settings work and are used by several people successfully (with either T-Mobile or US Mobile as their carrier):

                                    You need 2 APNs (1 for Internet, a second for MMS) and they can't have the same APN value. So set up 2 like this:

                                    Used For: Internet
                                    Name: T-Mobile Internet
                                    APN: epc.tmobile.com
                                    <User Name and Password BLANK>
                                    
                                    Used For: MMS
                                    Name: US Mobile MMS
                                    APN: pwg
                                    MMSC: http://pwg.mmsmvno.com/mms/wapenc
                                    <Proxy, Proxy Port, User Name, Password ALL BLANK>
                                    

                                    Please confirm, but it should work.

                                    G 2 Replies Last reply Reply Quote 1
                                    • G Offline
                                      GeekBone @rik
                                      last edited by

                                      @rik Holy crap! It worked!

                                      Thank you!

                                      Nexus 5 - UT OTA 21
                                      Pixel 3a - UT 2023-W13

                                      rikR 1 Reply Last reply Reply Quote 0
                                      • G Offline
                                        GeekBone @rik
                                        last edited by

                                        @rik One more thing.. the images I attach rotate -90 degrees. They look normal in the gallery but when I attach them they rotate. Any suggestions?

                                        Nexus 5 - UT OTA 21
                                        Pixel 3a - UT 2023-W13

                                        AppLeeA 1 Reply Last reply Reply Quote 0
                                        • AppLeeA Offline
                                          AppLee @GeekBone
                                          last edited by

                                          @geekbone said in Cannot receive SMS/MMS:

                                          @rik One more thing.. the images I attach rotate -90 degrees. They look normal in the gallery but when I attach them they rotate. Any suggestions?

                                          This is normal.
                                          The orientation information is read and understood by the gallery app but not by the messaging app.

                                          Also MMS pictures are often resized to fit the data length limitation, in this case I bet the messaging app do not check the orientation metadata and it is send either vertically or horizontally depending on the default.
                                          Check if an issue is open for the messaging app and if not you can file a feature request.

                                          As a workaround you might want to edit and resize the picture yourself giving it the proper orientation.

                                          G 1 Reply Last reply Reply Quote 1
                                          • rikR Offline
                                            rik @GeekBone
                                            last edited by

                                            @geekbone said in Cannot receive SMS/MMS:

                                            @rik Holy crap! It worked!

                                            Thank you!

                                            🙂 In the future a "combined APN" (Internet + MMS) will make this more intuitive: for now we struggle with counter-intuitive tinkering.... but YES it works! 🙂 Here is the "not quite ready may need re-worked" PR that will provide a combined APN, so you can follow if you are interested: https://github.com/ubports/ofono/pull/28

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                                            • G Offline
                                              GeekBone @AppLee
                                              last edited by

                                              @applee I don't have this problem with my N5, but I will play around with it some more.

                                              I still think the N5 has the best UT integration out there. It is such a great little phone. Too bad it won't be able to handle VoLTE so I am trying to switch to the 3a.

                                              Regardless, thanks for the tips. I appreciate it!

                                              Nexus 5 - UT OTA 21
                                              Pixel 3a - UT 2023-W13

                                              AppLeeA 1 Reply Last reply Reply Quote 0
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