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    Bricked Volla X Phone

    Scheduled Pinned Locked Moved Solved Volla Phone X
    59 Posts 17 Posters 13.2k Views 7 Watching
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      • N Offline
        Nicksons
        last edited by

        Hello,
        and my Volla X is broken after trying to update via ubports ...when his battery suddenly dropped 😞
        It doesn't react at all. It only looks like a device with lsusb. I guess the only way to restore it is:
        https://rubencarneiro.github.io/rubencarneiro.io//Volla-phone-Repair/
        but I'm missing information (scatter file) ...
        Would you help me, please!

        A KenedaK 2 Replies Last reply Reply Quote 0
        • A Offline
          AlTeveDev @Nicksons
          last edited by

          @Nicksons
          You can find scatter in this archive
          https://drive.google.com/file/d/1JrgkqPE36h-jRqmX_I4isQjCk_ZjWxJ8/view?usp=sharing

          N 1 Reply Last reply Reply Quote 2
          • KenedaK Offline
            Keneda @Nicksons
            last edited by

            @nicksons
            You should ask @buz for the zip file he got, as it's the only one that have full files for Volla X to be restored with SP flashtool, appart from HalloWelt.

            2015-2023 : Meizu MX4 ☠️⚰️✝️
            2023-2024 : Nexus 5 ☠️⚰️✝️
            2024-***** : FPOS Fairphone 5 waiting UT for freedom πŸ˜‰
            πŸ‡²πŸ‡«πŸ‡¬πŸ‡§

            1 Reply Last reply Reply Quote 2
            • N Offline
              Nicksons @AlTeveDev
              last edited by

              @altevedev Thanks! I fixed it!

              P 1 Reply Last reply Reply Quote 0
              • mateo_saltaM Offline
                mateo_salta @doktorcaligari
                last edited by

                @doktorcaligari ut already lets you use root without unlocking the bootloader - also look for 'developer mode' in the about section of system settings for adb usage

                1 Reply Last reply Reply Quote 1
                • P Offline
                  pace @Nicksons
                  last edited by pace

                  @nicksons @buz Hey, would you be able to send me the recovery files for the volla x, i'm in the same situation and my phone bricked.

                  Kind regards,

                  Pace

                  1 Reply Last reply Reply Quote 0
                  • N Offline
                    nero355 @Keneda
                    last edited by

                    @keneda said in Bricked Volla X Phone:

                    Mediatek is pretty easy to factory flash with the spflash tool, but like i said, you need the right file, glad HalloWelt gave you it.

                    Not when you use Linux and try to use SP Flash Tool because it depends on a bunch of old libraries used in Ubuntu 16.04 LTS and can't find the LiveCD/DVD/ISO of it because it has been taken offline... 😞

                    So I ended up using Windows 7 instead... πŸ˜•

                    @mateo_salta said in Bricked Volla X Phone:

                    @doktorcaligari ut already lets you use root without unlocking the bootloader - also look for 'developer mode' in the about section of system settings for adb usage

                    This ^^^^ πŸ™‚

                    This whole story turned out ugly because you simply do not need to mess around with Fastboot and Bootloader Unlocking to be able to use ADB commands!

                    You only need Developer Mode πŸ˜‰

                    My phones :

                    • BQ Aquaris E5 HD Ubuntu Phone Edition - Ubuntu Touch 16.04 LTS
                    • ZUK Z2 Pro - ZUI Android 8.x
                    • Xiaomi Mi 9T - Jolla SailFish 3.4.x Community Build

                    P.S. : I am NOT a developer! ;)

                    P 1 Reply Last reply Reply Quote 0
                    • P Offline
                      pace @nero355
                      last edited by

                      @nero355 So what is the best way to unbrick the Volla X, and where can I get the files to unbrick it?
                      I use macOS and linux, but could spin up a virtual windows machine as well.

                      Any help would be gratefully appreciated.

                      KenedaK N 2 Replies Last reply Reply Quote 0
                      • KenedaK Offline
                        Keneda @pace
                        last edited by

                        @pace
                        The best is to use HalloVelt files, flashing with MTK/SP Flash Tools.

                        2015-2023 : Meizu MX4 ☠️⚰️✝️
                        2023-2024 : Nexus 5 ☠️⚰️✝️
                        2024-***** : FPOS Fairphone 5 waiting UT for freedom πŸ˜‰
                        πŸ‡²πŸ‡«πŸ‡¬πŸ‡§

                        P 1 Reply Last reply Reply Quote 1
                        • P Offline
                          pace @Keneda
                          last edited by

                          @keneda said in Bricked Volla X Phone:

                          HalloVelt files

                          @Keneda Where can I get the files?

                          Thanks

                          KenedaK A 2 Replies Last reply Reply Quote 0
                          • KenedaK Offline
                            Keneda @pace
                            last edited by Keneda

                            @pace
                            Well, you may noticed this topic where you asks for help is not yours, and is marked solved, so someone that got same problem or so, got the same answer, and that worked.

                            I don't have those files, but, just search the topic you actually used to ask, to find those, and solve this thread again.

                            All is there, only a little reading and searching skill needed πŸ˜‰

                            2015-2023 : Meizu MX4 ☠️⚰️✝️
                            2023-2024 : Nexus 5 ☠️⚰️✝️
                            2024-***** : FPOS Fairphone 5 waiting UT for freedom πŸ˜‰
                            πŸ‡²πŸ‡«πŸ‡¬πŸ‡§

                            1 Reply Last reply Reply Quote 1
                            • A Offline
                              aarontheissueguy @pace
                              last edited by

                              @pace
                              @buz said in Bricked Volla X Phone:

                              I had to use the SP Flash tool to unbrick. Very similar to this post
                              ( https://rubencarneiro.github.io/rubencarneiro.io//Volla-phone-Repair/ )but used the zip file for the volla X.

                              @altevedev said in Bricked Volla X Phone:

                              You can find scatter in this archive
                              https://drive.google.com/file/d/1JrgkqPE36h-jRqmX_I4isQjCk_ZjWxJ8/view?usp=sharing

                              If you want to be sure to have the right files and maby even further instructions, I would reach out to HalloWelt Systeme (The company behind Volla) direcly.

                              P 1 Reply Last reply Reply Quote 0
                              • flohackF Offline
                                flohack
                                last edited by

                                With any support questions for 3rd party devices you could also contact Volla support, they are very friendly.

                                My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                                1 Reply Last reply Reply Quote 1
                                • P Offline
                                  pace @aarontheissueguy
                                  last edited by

                                  @aarontheissueguy Thanks, I will reach out to Volla and hopefully get this paper weight up and running again πŸ™‚

                                  Happy new year!

                                  1 Reply Last reply Reply Quote 0
                                  • N Offline
                                    nero355 @pace
                                    last edited by nero355

                                    @pace said in Bricked Volla X Phone:

                                    So what is the best way to unbrick the Volla X, and where can I get the files to unbrick it?
                                    I use macOS and linux, but could spin up a virtual windows machine as well.

                                    I think the posted Tutorial/HowTo already explains it very well and seems to be right way to fix a Volla Phone with MediaTek SoC in general πŸ™‚

                                    I mainly flash Qualcomm based phones and my BQ Ubuntu Phone was the only MediaTek phone I have flashed so far with... indeed... SP Flash Tool πŸ˜„
                                    So I would probably try the same thing with the Volla phone!

                                    My phones :

                                    • BQ Aquaris E5 HD Ubuntu Phone Edition - Ubuntu Touch 16.04 LTS
                                    • ZUK Z2 Pro - ZUI Android 8.x
                                    • Xiaomi Mi 9T - Jolla SailFish 3.4.x Community Build

                                    P.S. : I am NOT a developer! ;)

                                    P 1 Reply Last reply Reply Quote 0
                                    • P Offline
                                      pace @nero355
                                      last edited by

                                      I got the correct files from Volla, and setup the SP_Flash tool, I tried this on both windows and linux but the tool just won't connect to the phone... even after i tried to install the windows drivers.

                                      I know this is a SP_Flash tool issue, but it isn't that easy to recover the phone, and if UBPorts keeps bricking it, then I wouldn't advise using UBPorts at all right now for other volla x users.

                                      Gripe over πŸ˜‰

                                      LakotaubpL N 2 Replies Last reply Reply Quote 0
                                      • LakotaubpL Offline
                                        Lakotaubp @pace
                                        last edited by

                                        @pace If your using Ubuntu not sure but you used to need to remove mode manager? for it to work. Anyway should be in here https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5 Not sure what bricked your but not seen lots of bricked x here. Also is the adb connection working ok always worth checking that and the cable.

                                        1 Reply Last reply Reply Quote 1
                                        • N Offline
                                          nero355 @pace
                                          last edited by

                                          @pace
                                          Besides the Linux ModemManager thing : Have you tried connecting to the phone while it's turned off ?!

                                          I have just read something similar about another MediaTek phone a few days ago!

                                          My phones :

                                          • BQ Aquaris E5 HD Ubuntu Phone Edition - Ubuntu Touch 16.04 LTS
                                          • ZUK Z2 Pro - ZUI Android 8.x
                                          • Xiaomi Mi 9T - Jolla SailFish 3.4.x Community Build

                                          P.S. : I am NOT a developer! ;)

                                          KenedaK 1 Reply Last reply Reply Quote 0
                                          • KenedaK Offline
                                            Keneda @nero355
                                            last edited by

                                            @nero355
                                            Yes, phone must be off and connected only when asked by MTK FT.

                                            Also, only USB 2.0 ports on PC should be used.

                                            2015-2023 : Meizu MX4 ☠️⚰️✝️
                                            2023-2024 : Nexus 5 ☠️⚰️✝️
                                            2024-***** : FPOS Fairphone 5 waiting UT for freedom πŸ˜‰
                                            πŸ‡²πŸ‡«πŸ‡¬πŸ‡§

                                            1 Reply Last reply Reply Quote 1
                                            • IanI Offline
                                              Ian
                                              last edited by

                                              I've just had a similar experience. I managed to brick my phone by installing Waydroid from the OpenStore. It installed the main part of the software, but not "the fixes" so I re-installed the software. My phone rebooted to the Volla splash page and would go no further.
                                              Used the volup/on key to get to the recovery menu. Never been here before so very wary of which buttons to press. Not wary enough as it turns out. I tried to re-install UB Ports from the UB ports installer but the phone was not detected so selected Volla Phone X and started the download. The installer unlocked the bootloader. Download failed and then unable to get back to recovery menu, just stuck at the Volla splash screen. After several attempts I managed to get back to Fast boot as required by the UB Ports installer. It detected the phone and I tried to download Volla OS to see if I could get the phone back up and running again. I failed to notice that The UB ports installer detected it as a Volla Phone rather than the Volla Phone X (my mistake, should have paid attention). When the download completed the phone was completely dead. Black screen no response to any button presses.

                                              Saw this post and thought everything would be OK but it doesn't appear to help. The files mentioned are not accessible.

                                              Contacted support@volla.online and they say "We can not share our firmware as it is protected company property", fair enough I suppose. They offered to repair the phone for about 50 Euros if I send it to them.

                                              Unable to send it to them as Germany does not accept any items with Lithium cells fitted (I am in the UK).

                                              Is there a simple set of instructions, complete with all the needed files to sort this mess out?

                                              LakotaubpL 1 Reply Last reply Reply Quote 1
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