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    MMS Issue with My Volla Phone X

    Scheduled Pinned Locked Moved Volla Phone X
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      • KenedaK Offline
        Keneda @cbiglione
        last edited by

        @cbiglione
        Try to pull out SIM, erase APN, shut down phone, put SIM back, start phone.
        SFR APN should be there automatically, maybe you'll have to select some, though.

        I don't have your phone but on my old MX4 when I got SFR I had no problem with APN created by SIM.

        2015-2023 : Meizu MX4 ☠️⚰️✝️
        2023-2024 : Nexus 5 ☠️⚰️✝️
        2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
        🇲🇫🇬🇧

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        • C Offline
          cbiglione @Keneda
          last edited by

          @Keneda
          Thanks Keneda for your reply, I tried what you said without success. Actually I have been able to send 3 MMS but in all other cases MMS have not been sent. Therefore, settings seems to be correct and I don't understand what can explain that sometimes it works and sometimes not ! Before sending/receiveing I checked that phone is in 3G/4G.
          Thanks again.
          Christophe.

          D 1 Reply Last reply Reply Quote 0
          • D Offline
            domubpkm @cbiglione
            last edited by

            @cbiglione xenial or focal ? which chanel ?

            1 Reply Last reply Reply Quote 0
            • W Offline
              wally
              last edited by

              Salut Christophe,
              I've got no experience with Volla, but since you've seen it work, but not consistently, I'll mention that you can easily restart nuntium, which handles MMS. My MMS goes wonky once in a while, with a wheel spinning indefinitely if I try to send a photo, and no sign of incoming MMS messages whatsoever, and restarting nuntium fixes it.
              Open Terminal and type
              "initctl --user restart nuntium"
              That's it.

              Note also that I think for most people group messages never do work reliably. But broadcast messages, and sending and receiving photos, videos and contacts seems to generally be possible.
              And if things keep failing to work properly, you could look into setting separate APNs for MMS and for Internet. That seems to be necessary with certain phones, I'm not sure about Volla.

              I'm sure others can offer more specific help with Volla.

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              • lduboeufL Offline
                lduboeuf @cbiglione
                last edited by

                @cbiglione is your wifi On ?. Because MMS doesn't work with wifi On

                KenedaK C 2 Replies Last reply Reply Quote 0
                • KenedaK Offline
                  Keneda @lduboeuf
                  last edited by

                  @lduboeuf said in MMS Issue with My Volla Phone X:

                  MMS doesn't work with wifi On

                  Any device, xenial or focal?

                  2015-2023 : Meizu MX4 ☠️⚰️✝️
                  2023-2024 : Nexus 5 ☠️⚰️✝️
                  2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                  🇲🇫🇬🇧

                  lduboeufL 1 Reply Last reply Reply Quote 0
                  • lduboeufL Offline
                    lduboeuf @Keneda
                    last edited by

                    @Keneda said in MMS Issue with My Volla Phone X:

                    @lduboeuf said in MMS Issue with My Volla Phone X:

                    MMS doesn't work with wifi On

                    Any device, xenial or focal?

                    For me it has never worked for my BQ4.5 N5 XperiaX and P3a experience

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                    • C Offline
                      cbiglione @wally
                      last edited by

                      @wally Bonjour Wally,
                      Thanks for your reply. I tried initctl and after relaunching it works one time and not anymore 😞
                      APN are already separated for MMS and Internet
                      Still searching...

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                      • C Offline
                        cbiglione @lduboeuf
                        last edited by

                        @lduboeuf Hello and thanks for the reply
                        Wifi is off with cellular data and APN on wirh option 2G 3G 4G on... MMS not working with these settings that looks correct !

                        lduboeufL 1 Reply Last reply Reply Quote 0
                        • lduboeufL Offline
                          lduboeuf @cbiglione
                          last edited by lduboeuf

                          @cbiglione said in MMS Issue with My Volla Phone X:

                          @lduboeuf Hello and thanks for the reply
                          Wifi is off with cellular data and APN on wirh option 2G 3G 4G on... MMS not working with these settings that looks correct !

                          Can you try just to enable the MMS APN to see if it works ?
                          Btw if you can share your APN settings ?

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                          • C Offline
                            cbiglione @lduboeuf
                            last edited by cbiglione

                            @lduboeuf, Hello and thanks for your help.
                            My settings are :
                            MMS
                            Name : MMS SFR
                            APN Name : mmssfr
                            Proxy : 10.151.0.1
                            Port proxy : 8080
                            No username and pwd
                            No wifi with 4G and cellular data on
                            Thanks again.

                            lduboeufL 1 Reply Last reply Reply Quote 0
                            • lduboeufL Offline
                              lduboeuf @cbiglione
                              last edited by

                              @cbiglione said in MMS Issue with My Volla Phone X:

                              @lduboeuf, Hello and thanks for your help.
                              My settings are :
                              MMS
                              Name : MMS SFR
                              APN Name : mmssfr
                              Proxy : 10.151.0.1
                              Port proxy : 8080
                              No username and pwd
                              No wifi with 4G and cellular data on
                              Thanks again.

                              I don't see where you found that configuration, https://assistance.sfr.fr/tel-mobile/utilisation-param/parametrer-apn-sfr-mobile.html does not have the same configs:
                              apn name: "sl2sfr" and MSC : http://mms1

                              KenedaK 1 Reply Last reply Reply Quote 0
                              • KenedaK Offline
                                Keneda @lduboeuf
                                last edited by Keneda

                                @lduboeuf said in MMS Issue with My Volla Phone X:

                                I don't see where you found that configuration

                                It is on the same page you give, but it's for non 4G smartphones ^^

                                Cas 2 : J'ai un mobile Android non compatible 4G 
                                
                                Informations à renseigner pour l'APN MMS 
                                
                                Nom : MMS SFR
                                APN : mmssfr
                                MMSC : http://mms1
                                Proxy MMS : 10.151.0.1
                                Port MMS : 8080
                                MCC : 208
                                MNC : 10
                                Type d’APN : mms
                                

                                2015-2023 : Meizu MX4 ☠️⚰️✝️
                                2023-2024 : Nexus 5 ☠️⚰️✝️
                                2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                                🇲🇫🇬🇧

                                lduboeufL 1 Reply Last reply Reply Quote 0
                                • lduboeufL Offline
                                  lduboeuf @Keneda
                                  last edited by

                                  @Keneda indeed
                                  But i guess Volla phone is 4G capable

                                  C 2 Replies Last reply Reply Quote 0
                                  • C Offline
                                    cbiglione @lduboeuf
                                    last edited by

                                    @lduboeuf
                                    Hello,
                                    Yes it is 4G capable. However, I tried both config with 4G and lower and still not working ! I am so bored...

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                                    • C Offline
                                      cbiglione @lduboeuf
                                      last edited by

                                      @lduboeuf
                                      1 last thing I have no MCC and MNC settins in my config parameters.
                                      Thanks again.

                                      lduboeufL 1 Reply Last reply Reply Quote 0
                                      • lduboeufL Offline
                                        lduboeuf @cbiglione
                                        last edited by

                                        @cbiglione
                                        yes, no need for that settings.
                                        Well i have no idea, maybe a volla specific issue ?. Did you already ask there ?.

                                        lduboeufL 1 Reply Last reply Reply Quote 0
                                        • lduboeufL Offline
                                          lduboeuf @lduboeuf
                                          last edited by lduboeuf

                                          @lduboeuf said in MMS Issue with My Volla Phone X:

                                          @cbiglione
                                          yes, no need for that settings.
                                          Well i have no idea, maybe a volla specific issue ?. Did you already ask there ?.

                                          just last check, i guess you enabled the APN ( green in check box ) , nuntium log might help ( beware, sensitive data there )

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