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    'crazy Volla'

    Scheduled Pinned Locked Moved Volla Phone
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      • D Offline
        domubpkm @TotalSonic
        last edited by

        @totalsonic said in 'crazy Volla':

        seems the Gigaset hardware might be problematic after a couple years of age.

        I have never had this kind of freezing screen problem until now. The causes (hardware and/or software, apps) in the case of a problematic Volla may vary depending on the Volla and and remain hard to identify. Or maybe there are good and bad series of Volla like some new cars which always have problems??

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        • Seven.of.nineS Offline
          Seven.of.nine
          last edited by Seven.of.nine

          I used a Volla for more than 2 years with another OS -> no ghost touches
          Then I flashed the same phone to UBT -> ghost touches occured sometimes, 2-3 times per day.
          Then I updated UBT with the built-in updater -> no more ghost touches, phone works now fine.
          So I think it was NOT hardware related but an old software problem, but it seems to be solved by the last OTA update. But not on a fresh flashed system ftom UBports Installer!

          So after my experience, everyone who still has this problem, simply try to update to the latest OTA update version.

          Happily running Ubuntu Touch on a Volla Phone (GS290)

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          • T Offline
            Taiga Woods @Seven.of.nine
            last edited by

            I'm kind of reliefed to see that others describe these "ghost touches", too.

            So far, I just live with it. But with a growing number of freezes, unwanted crashs of apps and system restarts I'm aware that I need to do something about it.

            I've tried removing the screen protection once, but that didn't solve the problem of ghost touches for me.

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            • D Offline
              DPITTI @Taiga Woods
              last edited by

              Install Volla Os and see if it runs better. Ubuntu Touch is still under development. Annoying with Volla because it is quite expensive.

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              • C Offline
                Carlos
                last edited by

                I'm facing the same problem, "ghost touches".

                I bought the used Vollaphone in June 2022 and until mid-2023 it worked properly. Since then the problems have started, first sporadically and now more and more often.
                Lately, I can't even answer calls without first locking/unlocking them with the power button, and some calls have already been rejected, with one being sent the sms "I can't answer at the moment, I'll call you back later".
                I decided to change the touchscreen to see if it would work. I contacted Vollaphone to buy touchscreen and to my surprise I received the reply that they don't have any parts available for the first version.

                I'd like to ask if anyone knows of a phone application like the "xev" programme in Linux distros that allows you to test events when you move the mouse or use the keyboard?

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                • S Offline
                  sven @Carlos
                  last edited by

                  @Carlos Do you want to replace the touchscreen yourself? If so, you might also look for (new or used) parts for the Gigaset GS290. In which countries can you buy?

                  VollaPhone22 (dual-boot of VollaOS and UT 20.04 OTA-5), Pocophone F1 (pmOS, edge)

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                  • C Offline
                    Carlos @sven
                    last edited by

                    @sven yes, i want to replace touchscreen. I searched from China to Portugal and couldn't find it.
                    I'm in Portugal and I can buy in the European community.

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                    • S Offline
                      sven @Carlos
                      last edited by

                      @Carlos said in 'crazy Volla':

                      I'm facing the same problem, "ghost touches".

                      BTW: I have seen another Volla Phone (= GS 290) under Android (/e/ OS) and its main aging symptom was: ghost touches. Hence, probably you are facing a hardware problem, not a software problem.

                      VollaPhone22 (dual-boot of VollaOS and UT 20.04 OTA-5), Pocophone F1 (pmOS, edge)

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                      • C Offline
                        Charly @sven
                        last edited by

                        @sven

                        Hello, I also know the ghostly touches. It happens to me about once a week. In a short time, 4-5 applications are started. Mostly when I have the mobile phone in my hand. I wonder if this could have something to do with the high sensitivity of the display on my volla x23. It is designed as a rough phone for glove operation. Even at a small distance above the display (from approx. 1 mm), inputs are accepted. Perhaps the fingers of the hand holding the mobile phone by the edge are enough?

                        Greetings charly

                        Greetings
                        Charly

                        UT 20.04 on Volla X23

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                        • C Offline
                          Charly @Charly
                          last edited by

                          @Charly
                          Static loads?

                          Btw i am on ota-4.
                          I don't think I've had that since ota-4.

                          Greetings charly

                          Greetings
                          Charly

                          UT 20.04 on Volla X23

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                          • C Offline
                            Carlos
                            last edited by

                            A curiosity, when the touch doesn't react to touches, if I press long on the touchscreen area between 7 and # of the dialing app, the touch works again briefly.
                            Mine is a first generation vollaphone.

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                            • D Offline
                              domubpkm
                              last edited by

                              Finally, I already had this problem with the screen remaining frozen unresponsive without being able to unlock it on the Volla. The screen becomes responsive after two short presses of the power key (dark screen then lit). Nothing to do with screen protection glass because I've never used that. I wonder if this doesn't happen when the rotation is unlocked: to be observed. Or maybe another software bug that activates under certain circumstances.

                              arubislanderA 1 Reply Last reply Reply Quote 0
                              • arubislanderA Offline
                                arubislander @domubpkm
                                last edited by

                                @domubpkm Does your Volla support Double Tap To Wake? If so, is the setting on? Maybe you could try turning it off, if it is?

                                πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                                Happily running Ubuntu Touch
                                Google Pixel 3a (20.04 DEV)
                                JingPad (24.04 preview)
                                Meizu Pro 5 (16.04 DEV)

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                                • D Offline
                                  domubpkm @arubislander
                                  last edited by

                                  @arubislander No double tap but the fingerprint sensor allows you to wake up and unlock the screen. But I really suspect that the problem comes from the unlocked rotation. If I remember correctly, leaving the rotation unlocked has already created problems on other smartphones.

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                                  • C Offline
                                    Charly @domubpkm
                                    last edited by

                                    @domubpkm

                                    I have always blocked the rotation, but still have the ghost operation regularly every few days. Strange that this only happens with volla phones and then with different hardware. I use an x23.

                                    Greetings Carly

                                    Greetings
                                    Charly

                                    UT 20.04 on Volla X23

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                                    • D Offline
                                      domubpkm @Charly
                                      last edited by domubpkm

                                      @Charly said in 'crazy Volla':

                                      I have always blocked the rotation, but still have the ghost operation regularly every few days

                                      Yes, that's exact. I had 'a Volla delirium attack' with the rotation blocked after receiving an SMS that I could not answer (innactives keys) πŸ™‚ . A mystery.

                                      Now I've disabled access to the launcher when locked to see if that improves things.

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                                      • D Offline
                                        domubpkm
                                        last edited by

                                        So unchecking 'allow launcher when locked' seems to have removed the bug on my Volla. Which could therefore mean that it is a Lomiri bug (for the vollas only ?) if it is confirmed.

                                        screenshot20240302_102247309.png

                                        Please test on your vollas (reboot one time your volla after uncheck) and do feedbacks..

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                                        • C Offline
                                          Charly @domubpkm
                                          last edited by

                                          @domubpkm
                                          I have just checked my settings. But "allow launcher when locked" has always been deactivated for me.

                                          Greetings
                                          Charly

                                          UT 20.04 on Volla X23

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                                          • D Offline
                                            domubpkm @Charly
                                            last edited by

                                            @Charly The Volla X23 being under halium 12 and not halium 9 like the volla or 11 like the 22, the problems can be even more specific. What can be solved for the volla or the volla 22 might not be solved for the Volla X23. But i confirmed what i did fixed the issue for me at this time..

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                                            • C Offline
                                              Charly @domubpkm
                                              last edited by

                                              @domubpkm
                                              It's hard to test this because "crazy volla ghost" only happens occasionally.

                                              Greetings
                                              Charly

                                              UT 20.04 on Volla X23

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