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    'crazy Volla'

    Scheduled Pinned Locked Moved Volla Phone
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      • W Offline
        wgarcia
        last edited by wgarcia

        I had the problem of the random touches and screen freezing, but after removing the screen protector and cleaning the screen carefully, these problems are gone.

        The bluetooth problem is known and separate from the above issue. As I understand the bluetooth components of Ubuntu Touch are old and need a lot of work.

        arubislanderA 1 Reply Last reply Reply Quote 0
        • arubislanderA Offline
          arubislander @wgarcia
          last edited by

          @wgarcia said in 'crazy Volla':

          ... As I understand the bluetooth components of Ubuntu Touch are old and need a lot of work.

          Probably they just need updating. The move to focal will bring in updated packages, but these also will be 2 years old by now.

          πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
          Happily running Ubuntu Touch
          Google Pixel 3a (20.04 DEV)
          JingPad (24.04 preview)
          Meizu Pro 5 (16.04 DEV)

          1 Reply Last reply Reply Quote 0
          • G Offline
            GT @MV
            last edited by

            @mv I experienced similar problems with Volla 1 some months ago: Screen freezes (randomly frozen until I locked/unlocked the screen) and random screen input (text appearing and apps opening). I contacted the Volla support and they asked me to send the phone in for repair. Finally, I decided to replace it with a Volla 22 (they deducted the value of my Volla 1 from the Volla 22 price).

            TotalSonicT 1 Reply Last reply Reply Quote 0
            • TotalSonicT Offline
              TotalSonic @GT
              last edited by

              @gt - I have recently experienced similar problems with my Volla as well, seems the Gigaset hardware might be problematic after a couple years of age. Nice to see they gave you a discounted upgrade path to the Volla 22 though.

              Best regards,
              Steve Berson

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                domubpkm @TotalSonic
                last edited by

                @totalsonic said in 'crazy Volla':

                seems the Gigaset hardware might be problematic after a couple years of age.

                I have never had this kind of freezing screen problem until now. The causes (hardware and/or software, apps) in the case of a problematic Volla may vary depending on the Volla and and remain hard to identify. Or maybe there are good and bad series of Volla like some new cars which always have problems??

                1 Reply Last reply Reply Quote 0
                • Seven.of.nineS Offline
                  Seven.of.nine
                  last edited by Seven.of.nine

                  I used a Volla for more than 2 years with another OS -> no ghost touches
                  Then I flashed the same phone to UBT -> ghost touches occured sometimes, 2-3 times per day.
                  Then I updated UBT with the built-in updater -> no more ghost touches, phone works now fine.
                  So I think it was NOT hardware related but an old software problem, but it seems to be solved by the last OTA update. But not on a fresh flashed system ftom UBports Installer!

                  So after my experience, everyone who still has this problem, simply try to update to the latest OTA update version.

                  Happily running Ubuntu Touch on a Volla Phone (GS290)

                  T 1 Reply Last reply Reply Quote 0
                  • T Offline
                    Taiga Woods @Seven.of.nine
                    last edited by

                    I'm kind of reliefed to see that others describe these "ghost touches", too.

                    So far, I just live with it. But with a growing number of freezes, unwanted crashs of apps and system restarts I'm aware that I need to do something about it.

                    I've tried removing the screen protection once, but that didn't solve the problem of ghost touches for me.

                    D 1 Reply Last reply Reply Quote 0
                    • D Offline
                      DPITTI @Taiga Woods
                      last edited by

                      Install Volla Os and see if it runs better. Ubuntu Touch is still under development. Annoying with Volla because it is quite expensive.

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        Carlos
                        last edited by

                        I'm facing the same problem, "ghost touches".

                        I bought the used Vollaphone in June 2022 and until mid-2023 it worked properly. Since then the problems have started, first sporadically and now more and more often.
                        Lately, I can't even answer calls without first locking/unlocking them with the power button, and some calls have already been rejected, with one being sent the sms "I can't answer at the moment, I'll call you back later".
                        I decided to change the touchscreen to see if it would work. I contacted Vollaphone to buy touchscreen and to my surprise I received the reply that they don't have any parts available for the first version.

                        I'd like to ask if anyone knows of a phone application like the "xev" programme in Linux distros that allows you to test events when you move the mouse or use the keyboard?

                        S 2 Replies Last reply Reply Quote 0
                        • S Offline
                          sven @Carlos
                          last edited by

                          @Carlos Do you want to replace the touchscreen yourself? If so, you might also look for (new or used) parts for the Gigaset GS290. In which countries can you buy?

                          VollaPhone22 (dual-boot of VollaOS and UT 20.04 OTA-5), Pocophone F1 (pmOS, edge)

                          C 1 Reply Last reply Reply Quote 0
                          • C Offline
                            Carlos @sven
                            last edited by

                            @sven yes, i want to replace touchscreen. I searched from China to Portugal and couldn't find it.
                            I'm in Portugal and I can buy in the European community.

                            1 Reply Last reply Reply Quote 0
                            • S Offline
                              sven @Carlos
                              last edited by

                              @Carlos said in 'crazy Volla':

                              I'm facing the same problem, "ghost touches".

                              BTW: I have seen another Volla Phone (= GS 290) under Android (/e/ OS) and its main aging symptom was: ghost touches. Hence, probably you are facing a hardware problem, not a software problem.

                              VollaPhone22 (dual-boot of VollaOS and UT 20.04 OTA-5), Pocophone F1 (pmOS, edge)

                              C 1 Reply Last reply Reply Quote 0
                              • C Offline
                                Charly @sven
                                last edited by

                                @sven

                                Hello, I also know the ghostly touches. It happens to me about once a week. In a short time, 4-5 applications are started. Mostly when I have the mobile phone in my hand. I wonder if this could have something to do with the high sensitivity of the display on my volla x23. It is designed as a rough phone for glove operation. Even at a small distance above the display (from approx. 1 mm), inputs are accepted. Perhaps the fingers of the hand holding the mobile phone by the edge are enough?

                                Greetings charly

                                Greetings
                                Charly

                                UT 20.04 on Volla X23

                                C 1 Reply Last reply Reply Quote 0
                                • C Offline
                                  Charly @Charly
                                  last edited by

                                  @Charly
                                  Static loads?

                                  Btw i am on ota-4.
                                  I don't think I've had that since ota-4.

                                  Greetings charly

                                  Greetings
                                  Charly

                                  UT 20.04 on Volla X23

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                                  • C Offline
                                    Carlos
                                    last edited by

                                    A curiosity, when the touch doesn't react to touches, if I press long on the touchscreen area between 7 and # of the dialing app, the touch works again briefly.
                                    Mine is a first generation vollaphone.

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                                    • D Offline
                                      domubpkm
                                      last edited by

                                      Finally, I already had this problem with the screen remaining frozen unresponsive without being able to unlock it on the Volla. The screen becomes responsive after two short presses of the power key (dark screen then lit). Nothing to do with screen protection glass because I've never used that. I wonder if this doesn't happen when the rotation is unlocked: to be observed. Or maybe another software bug that activates under certain circumstances.

                                      arubislanderA 1 Reply Last reply Reply Quote 0
                                      • arubislanderA Offline
                                        arubislander @domubpkm
                                        last edited by

                                        @domubpkm Does your Volla support Double Tap To Wake? If so, is the setting on? Maybe you could try turning it off, if it is?

                                        πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                                        Happily running Ubuntu Touch
                                        Google Pixel 3a (20.04 DEV)
                                        JingPad (24.04 preview)
                                        Meizu Pro 5 (16.04 DEV)

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                                        • D Offline
                                          domubpkm @arubislander
                                          last edited by

                                          @arubislander No double tap but the fingerprint sensor allows you to wake up and unlock the screen. But I really suspect that the problem comes from the unlocked rotation. If I remember correctly, leaving the rotation unlocked has already created problems on other smartphones.

                                          C 1 Reply Last reply Reply Quote -1
                                          • C Offline
                                            Charly @domubpkm
                                            last edited by

                                            @domubpkm

                                            I have always blocked the rotation, but still have the ghost operation regularly every few days. Strange that this only happens with volla phones and then with different hardware. I use an x23.

                                            Greetings Carly

                                            Greetings
                                            Charly

                                            UT 20.04 on Volla X23

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                                            • D Offline
                                              domubpkm @Charly
                                              last edited by domubpkm

                                              @Charly said in 'crazy Volla':

                                              I have always blocked the rotation, but still have the ghost operation regularly every few days

                                              Yes, that's exact. I had 'a Volla delirium attack' with the rotation blocked after receiving an SMS that I could not answer (innactives keys) πŸ™‚ . A mystery.

                                              Now I've disabled access to the launcher when locked to see if that improves things.

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