'crazy Volla'
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Hi all,
more than a month ago , I started to face multiple problems on my Volla phone that seem to be (maybe) related to the screen management.
Sometime it seems my phone is 'controlled by remote'. The problem happens with different apps, i.e. with phone and sms; it seems that someone starst to tap the screen writing numbers and letters, or open apps without touching the screen. From the standby situation, trying to unlock it quite often the phone/display stays frozen, without accepting touches
Moreover, using the Candidate release I started to have problems with the bluetooth connection to the infotaintment system of the car (volkswagen). Going back to the stable channel release at least the bluetooth works again in a stable way.
Did anyone get this type of problem?MV
BQ Aquaris E5 HD Ubuntu Edition
Volla22 Dual Boot: VollaOS - Ubuntu Touch -
@mv my Volla Phone X does not exhibit the problems you describe.
My old Nexus 5 did, but it had a very badly cracked screen. Half of the screen was not touch sensitive so I had to rotate the screen to get the working area and input field to co-incide. It would be OK apart from that for long periods and then suddenly experience random inputs. It got so bad I had to ditch it and buy a new phone.
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@ian Thanks... hope it's not my case...
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@mv i just have the same issue, my phone (volla phone) seems to be remote controlled (i had dekko2 and navigator openned, and it tries to open terminal typing a password ...). I shut down it and reboot and it seems ok now. I'm on the stable channel, never change.
I also faced this last weeks some freeze with the touch screen that need to reboot the phone, and the bluetooth with the car (toyota touch and go 2) doesn't work anymore (i have to shut down the bluetooth of the car to avoid connection, otherwise when i'm not in the car i lost sound and micro when calling ....) -
I had the problem of the random touches and screen freezing, but after removing the screen protector and cleaning the screen carefully, these problems are gone.
The bluetooth problem is known and separate from the above issue. As I understand the bluetooth components of Ubuntu Touch are old and need a lot of work.
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@wgarcia said in 'crazy Volla':
... As I understand the bluetooth components of Ubuntu Touch are old and need a lot of work.
Probably they just need updating. The move to focal will bring in updated packages, but these also will be 2 years old by now.
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@mv I experienced similar problems with Volla 1 some months ago: Screen freezes (randomly frozen until I locked/unlocked the screen) and random screen input (text appearing and apps opening). I contacted the Volla support and they asked me to send the phone in for repair. Finally, I decided to replace it with a Volla 22 (they deducted the value of my Volla 1 from the Volla 22 price).
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@gt - I have recently experienced similar problems with my Volla as well, seems the Gigaset hardware might be problematic after a couple years of age. Nice to see they gave you a discounted upgrade path to the Volla 22 though.
Best regards,
Steve Berson -
@totalsonic said in 'crazy Volla':
seems the Gigaset hardware might be problematic after a couple years of age.
I have never had this kind of freezing screen problem until now. The causes (hardware and/or software, apps) in the case of a problematic Volla may vary depending on the Volla and and remain hard to identify. Or maybe there are good and bad series of Volla like some new cars which always have problems??
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I used a Volla for more than 2 years with another OS -> no ghost touches
Then I flashed the same phone to UBT -> ghost touches occured sometimes, 2-3 times per day.
Then I updated UBT with the built-in updater -> no more ghost touches, phone works now fine.
So I think it was NOT hardware related but an old software problem, but it seems to be solved by the last OTA update. But not on a fresh flashed system ftom UBports Installer!So after my experience, everyone who still has this problem, simply try to update to the latest OTA update version.
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I'm kind of reliefed to see that others describe these "ghost touches", too.
So far, I just live with it. But with a growing number of freezes, unwanted crashs of apps and system restarts I'm aware that I need to do something about it.
I've tried removing the screen protection once, but that didn't solve the problem of ghost touches for me.
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Install Volla Os and see if it runs better. Ubuntu Touch is still under development. Annoying with Volla because it is quite expensive.
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I'm facing the same problem, "ghost touches".
I bought the used Vollaphone in June 2022 and until mid-2023 it worked properly. Since then the problems have started, first sporadically and now more and more often.
Lately, I can't even answer calls without first locking/unlocking them with the power button, and some calls have already been rejected, with one being sent the sms "I can't answer at the moment, I'll call you back later".
I decided to change the touchscreen to see if it would work. I contacted Vollaphone to buy touchscreen and to my surprise I received the reply that they don't have any parts available for the first version.I'd like to ask if anyone knows of a phone application like the "xev" programme in Linux distros that allows you to test events when you move the mouse or use the keyboard?
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@Carlos Do you want to replace the touchscreen yourself? If so, you might also look for (new or used) parts for the Gigaset GS290. In which countries can you buy?
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@sven yes, i want to replace touchscreen. I searched from China to Portugal and couldn't find it.
I'm in Portugal and I can buy in the European community. -
@Carlos said in 'crazy Volla':
I'm facing the same problem, "ghost touches".
BTW: I have seen another Volla Phone (= GS 290) under Android (/e/ OS) and its main aging symptom was: ghost touches. Hence, probably you are facing a hardware problem, not a software problem.
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Hello, I also know the ghostly touches. It happens to me about once a week. In a short time, 4-5 applications are started. Mostly when I have the mobile phone in my hand. I wonder if this could have something to do with the high sensitivity of the display on my volla x23. It is designed as a rough phone for glove operation. Even at a small distance above the display (from approx. 1 mm), inputs are accepted. Perhaps the fingers of the hand holding the mobile phone by the edge are enough?
Greetings charly
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A curiosity, when the touch doesn't react to touches, if I press long on the touchscreen area between 7 and # of the dialing app, the touch works again briefly.
Mine is a first generation vollaphone. -
Finally, I already had this problem with the screen remaining frozen unresponsive without being able to unlock it on the Volla. The screen becomes responsive after two short presses of the power key (dark screen then lit). Nothing to do with screen protection glass because I've never used that. I wonder if this doesn't happen when the rotation is unlocked: to be observed. Or maybe another software bug that activates under certain circumstances.
