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    Struggling with Telegram.

    Scheduled Pinned Locked Moved Support
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      • ? Offline
        A Former User @advocatux
        last edited by

        I thought you'd sorted me, @advocatux! I hadn't deleted the .cache file. But no, it's still hanging on the phone number input.

        @Flohack - I think I've used this number with Telegram, yes.

        advocatuxA 1 Reply Last reply Reply Quote 0
        • advocatuxA Offline
          advocatux @Guest
          last edited by advocatux

          @3arn0wl sorry for asking again but did you reboot the phone? This step is very important.

          ? 1 Reply Last reply Reply Quote 0
          • ? Offline
            A Former User @advocatux
            last edited by

            πŸ™‚ I followed your instructions to the letter, @advocatux - I'll try it again.

            ? 1 Reply Last reply Reply Quote 0
            • ? Offline
              A Former User @Guest
              last edited by

              Nope - it's still hanging on the phone input page.

              advocatuxA 1 Reply Last reply Reply Quote 0
              • advocatuxA Offline
                advocatux @Guest
                last edited by

                @3arn0wl sorry to hear that. The Telegram app version you're trying to run is 2.5.3.2, no?

                ? 1 Reply Last reply Reply Quote 0
                • ? Offline
                  A Former User @advocatux
                  last edited by

                  Yes it is, @advocatux.

                  advocatuxA 1 Reply Last reply Reply Quote 0
                  • advocatuxA Offline
                    advocatux @Guest
                    last edited by

                    @3arn0wl I got I new idea! Search in .cache/QML/Apps/ if there's an old telegram folder.

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                    • ? Offline
                      A Former User @advocatux
                      last edited by

                      Well well well, @advocatux! You get the Saturday evening prize for finding folders!!

                      That got me through to the sign in page, and I got a code, but it then didn't do the last bit. πŸ˜•

                      advocatuxA 1 Reply Last reply Reply Quote 0
                      • advocatuxA Offline
                        advocatux @Guest
                        last edited by

                        @3arn0wl oh so close... Did you delete that folder and the other two in .cache and .config and followed "my instructions" again?

                        ? 1 Reply Last reply Reply Quote 0
                        • flohackF Offline
                          flohack
                          last edited by

                          There are rare cases where Telegram does not find all datacenters. Can you please install logviewer App and make a log upload right after it hangs, and send the pastebin link? thx.

                          BR

                          My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                          ? 1 Reply Last reply Reply Quote 0
                          • ? Offline
                            A Former User @flohack
                            last edited by

                            @flohack I don't know whether I've done this correctly - it's a bit new to me:

                            http://paste.ubuntu.com/p/2tg5TFtXgN/

                            flohackF 1 Reply Last reply Reply Quote 0
                            • ? Offline
                              A Former User @advocatux
                              last edited by

                              πŸ™‚ I did, @advocatux

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                              • flohackF Offline
                                flohack @Guest
                                last edited by

                                @3arn0wl Yes clearly it can be seen that it wont connect to all DCs - where do you live?

                                BR

                                My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                                ? 1 Reply Last reply Reply Quote 0
                                • ? Offline
                                  A Former User @flohack
                                  last edited by

                                  I'm sorry to be causing so much trouble, @flohack.

                                  I'm in Cambridge, UK.

                                  advocatuxA 1 Reply Last reply Reply Quote 0
                                  • advocatuxA Offline
                                    advocatux @Guest
                                    last edited by advocatux

                                    @3arn0wl do you have the same problem connecting via data and via wifi? Do you use a VPN?

                                    Have you tried to run Telegram while using different wifi networks?

                                    ? 1 Reply Last reply Reply Quote 0
                                    • ? Offline
                                      A Former User @advocatux
                                      last edited by

                                      πŸ™‚ Hey @advocatux - thanks for getting back to me. I had no problem running Telegram before on the same setup... except that it would allow me to assign a username.

                                      advocatuxA 1 Reply Last reply Reply Quote 0
                                      • advocatuxA Offline
                                        advocatux @Guest
                                        last edited by

                                        @3arn0wl I'm out of ideas then.

                                        Well, a last one before you send the phone to an exorcist πŸ™‚ are you entering the phone number in the international format (+(country code)(city or carrier code)(your number))?

                                        ? 1 Reply Last reply Reply Quote 0
                                        • ? Offline
                                          A Former User @advocatux
                                          last edited by A Former User

                                          I am, @advocatux - and it's a number that I registered with Telegram just before I deleted the account, because I'd recently changed my sim.

                                          I'm slightly worried that I might have deleted a telegram folder that I shouldn't have, on the assumption that the OS wouldn't have come with any Telegram folders... I can't remember whether it was in .config or .cache, but it was something like "Telegram World"... If I need that folder, how can I get it back?

                                          advocatuxA LakotaubpL 2 Replies Last reply Reply Quote 0
                                          • advocatuxA Offline
                                            advocatux @Guest
                                            last edited by

                                            @3arn0wl did you change the sim and kept the phone number? or you changed the phone number as well? If you changed it, which phone number are you using for registration? The old one or the new one?

                                            Don't worry about the folders, I have deleted them several times without any problem. A fresh Telegram install should create all the things it needs.

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                                            • S Offline
                                              Shwewl_1
                                              last edited by

                                              Hi,

                                              Trying to useTelegram client in Russia πŸ™‚

                                              1. installed

                                              2. entered phone number - frozen at applying phone number

                                              3. killed application and started again - frozen with white screen

                                              4. found this thread πŸ™‚ and applied your advices, though in wrong order maybe
                                                restarted phone
                                                removed three folders (.cache/ ... and ./config/ ... com.ubuntu.telegram)
                                                removed application
                                                removed filders again πŸ™‚
                                                restarted phone
                                                reinstalled application
                                                restarted phone
                                                started application

                                              5. and again the same behaviour:
                                                entered phone number - frozen at applying phone number
                                                killed application and started again - frozen with white screen

                                              I know this story about blocking Telegram in Russia. Actually I see it in the news all the week.

                                              Any chance to start it ?
                                              Is the client updated as all mainstream clients?

                                              Cheers,

                                              advocatuxA 1 Reply Last reply Reply Quote 0
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