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    Struggling with Telegram.

    Scheduled Pinned Locked Moved Support
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      • advocatuxA Offline
        advocatux @Guest
        last edited by

        @3arn0wl sorry to hear that. The Telegram app version you're trying to run is 2.5.3.2, no?

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        • ? Offline
          A Former User @advocatux
          last edited by

          Yes it is, @advocatux.

          advocatuxA 1 Reply Last reply Reply Quote 0
          • advocatuxA Offline
            advocatux @Guest
            last edited by

            @3arn0wl I got I new idea! Search in .cache/QML/Apps/ if there's an old telegram folder.

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            • ? Offline
              A Former User @advocatux
              last edited by

              Well well well, @advocatux! You get the Saturday evening prize for finding folders!!

              That got me through to the sign in page, and I got a code, but it then didn't do the last bit. πŸ˜•

              advocatuxA 1 Reply Last reply Reply Quote 0
              • advocatuxA Offline
                advocatux @Guest
                last edited by

                @3arn0wl oh so close... Did you delete that folder and the other two in .cache and .config and followed "my instructions" again?

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                • flohackF Offline
                  flohack
                  last edited by

                  There are rare cases where Telegram does not find all datacenters. Can you please install logviewer App and make a log upload right after it hangs, and send the pastebin link? thx.

                  BR

                  My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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                  • ? Offline
                    A Former User @flohack
                    last edited by

                    @flohack I don't know whether I've done this correctly - it's a bit new to me:

                    http://paste.ubuntu.com/p/2tg5TFtXgN/

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                    • ? Offline
                      A Former User @advocatux
                      last edited by

                      πŸ™‚ I did, @advocatux

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                      • flohackF Offline
                        flohack @Guest
                        last edited by

                        @3arn0wl Yes clearly it can be seen that it wont connect to all DCs - where do you live?

                        BR

                        My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

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                        • ? Offline
                          A Former User @flohack
                          last edited by

                          I'm sorry to be causing so much trouble, @flohack.

                          I'm in Cambridge, UK.

                          advocatuxA 1 Reply Last reply Reply Quote 0
                          • advocatuxA Offline
                            advocatux @Guest
                            last edited by advocatux

                            @3arn0wl do you have the same problem connecting via data and via wifi? Do you use a VPN?

                            Have you tried to run Telegram while using different wifi networks?

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                            • ? Offline
                              A Former User @advocatux
                              last edited by

                              πŸ™‚ Hey @advocatux - thanks for getting back to me. I had no problem running Telegram before on the same setup... except that it would allow me to assign a username.

                              advocatuxA 1 Reply Last reply Reply Quote 0
                              • advocatuxA Offline
                                advocatux @Guest
                                last edited by

                                @3arn0wl I'm out of ideas then.

                                Well, a last one before you send the phone to an exorcist πŸ™‚ are you entering the phone number in the international format (+(country code)(city or carrier code)(your number))?

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                                • ? Offline
                                  A Former User @advocatux
                                  last edited by A Former User

                                  I am, @advocatux - and it's a number that I registered with Telegram just before I deleted the account, because I'd recently changed my sim.

                                  I'm slightly worried that I might have deleted a telegram folder that I shouldn't have, on the assumption that the OS wouldn't have come with any Telegram folders... I can't remember whether it was in .config or .cache, but it was something like "Telegram World"... If I need that folder, how can I get it back?

                                  advocatuxA LakotaubpL 2 Replies Last reply Reply Quote 0
                                  • advocatuxA Offline
                                    advocatux @Guest
                                    last edited by

                                    @3arn0wl did you change the sim and kept the phone number? or you changed the phone number as well? If you changed it, which phone number are you using for registration? The old one or the new one?

                                    Don't worry about the folders, I have deleted them several times without any problem. A fresh Telegram install should create all the things it needs.

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                                    • S Offline
                                      Shwewl_1
                                      last edited by

                                      Hi,

                                      Trying to useTelegram client in Russia πŸ™‚

                                      1. installed

                                      2. entered phone number - frozen at applying phone number

                                      3. killed application and started again - frozen with white screen

                                      4. found this thread πŸ™‚ and applied your advices, though in wrong order maybe
                                        restarted phone
                                        removed three folders (.cache/ ... and ./config/ ... com.ubuntu.telegram)
                                        removed application
                                        removed filders again πŸ™‚
                                        restarted phone
                                        reinstalled application
                                        restarted phone
                                        started application

                                      5. and again the same behaviour:
                                        entered phone number - frozen at applying phone number
                                        killed application and started again - frozen with white screen

                                      I know this story about blocking Telegram in Russia. Actually I see it in the news all the week.

                                      Any chance to start it ?
                                      Is the client updated as all mainstream clients?

                                      Cheers,

                                      advocatuxA 1 Reply Last reply Reply Quote 0
                                      • advocatuxA Offline
                                        advocatux @Shwewl_1
                                        last edited by

                                        @shwewl_1 said in Struggling with Telegram.:

                                        Is the client updated as all mainstream clients?

                                        I don't think it has something to do with your problem but just for your information, telegram app development in UT is way far from upstream.

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                                        • LakotaubpL Offline
                                          Lakotaubp @Guest
                                          last edited by

                                          @3arn0wl I apologize for butting in on this, but have you tried swopping back to the stable channel and trying from there. I can vaguely remember having an issue with Telegram hanging at set up a long time back and that sorted it. I have no idea why or how. Also is the problem with the other web apps for Telegram in the app store or just the telegram for ubuntu phone one.
                                          Sorry if you've already tried this but you never know : )

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                                          • ? Offline
                                            A Former User @Lakotaubp
                                            last edited by

                                            πŸ™‚ All suggestions are gratefully received, @lakota! I'll give it a go. Thank you.

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                                            • H Offline
                                              hummlbach
                                              last edited by

                                              I once had the problem hanging after entering the phone number. I cant remember anymore what it was what I did wrong... But I think in my case it was (similar to what @advocatux already mentioned) the leading 0 in the phone number that I accidentally entered... Or something like that...

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