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Focal OTA-8 for Volla X23?

Scheduled Pinned Locked Moved Solved Volla Phone X23
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    • J Offline
      jojumaxx
      last edited by jojumaxx 4 Sept 2025, 08:29 8 Apr 2025, 21:40

      My Volla X23 (20.04 stable OTA-7) still does not get an update to OTA-8. Searching results in "software is up to date".
      But the update has been released for the X23, yet, hasn't it?

      What should I do to retrieve the update?

      Happily running Ubuntu Touch:

      • BQ Aquaris E5 HD (Retired)
      • BQ Aquaris M10 HD (Retired)
      • Meizu MX4 Pro (Retired)
      • Meizu Pro 5 (Retired)
      • PinePhone UBPorts Edition
      • Volla Phone
      • Volla Phone X
      S K 2 Replies Last reply 8 Apr 2025, 22:07 Reply Quote 0
      • S Offline
        stanwood @jojumaxx
        last edited by 8 Apr 2025, 22:07

        @jojumaxx Dumb question: Are you connected to a WiFi network when you launch the search? (I think you have to...)
        Indeed you should have OTA-8 now.
        You can also try to change the channel to "RC" and then change it back to "Stable", reboot the device, and refresh the updater.
        Finally, if none of those tips work, you can re-install UT using UBports Installer. You will get for sure the latest OTA-8 version (do NOT wipe data).

        Redmi Note 9S Stable
        If God has a computer, it must be a GNU/Linux

        1 Reply Last reply Reply Quote 0
        • K Offline
          kugiigi @jojumaxx
          last edited by 9 Apr 2025, 08:22

          @jojumaxx When did you check for updates. There are reported issues with the installer and channel switcher. Perhaps this is a network issue and OTA updates are affected as well.

          1 Reply Last reply Reply Quote 0
          • J Offline
            jojumaxx
            last edited by jojumaxx 4 Sept 2025, 08:37 9 Apr 2025, 08:35

            Thanks for your answers!

            I am checking over and over again and I have been connected to different Wifis in between in which everthing else works. Should therefore not be an network issue from my side...

            I guess I'll try switching channels later on... Hope that helps.
            I don't dare reinstalling with the installer since almost every time I tried to flash a device with it, that failed...

            Happily running Ubuntu Touch:

            • BQ Aquaris E5 HD (Retired)
            • BQ Aquaris M10 HD (Retired)
            • Meizu MX4 Pro (Retired)
            • Meizu Pro 5 (Retired)
            • PinePhone UBPorts Edition
            • Volla Phone
            • Volla Phone X
            M 1 Reply Last reply 9 Apr 2025, 08:53 Reply Quote 0
            • M Offline
              Moem @jojumaxx
              last edited by Moem 4 Sept 2025, 08:54 9 Apr 2025, 08:53

              @jojumaxx I think you should wait a little. This is what I just read in a UBports group:

              Currently we need to fix an certificate issue on our servers. This results in no update channels being available on all devices in system settings. The installer should fail as well.

              Is currently using an Op5t
              Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

              J 1 Reply Last reply 9 Apr 2025, 08:59 Reply Quote 1
              • J jojumaxx referenced this topic on 9 Apr 2025, 08:56
              • J Offline
                jojumaxx @Moem
                last edited by 9 Apr 2025, 08:59

                @Moem Oh ok, thanks! Then I'll just wait until this is fixed

                Happily running Ubuntu Touch:

                • BQ Aquaris E5 HD (Retired)
                • BQ Aquaris M10 HD (Retired)
                • Meizu MX4 Pro (Retired)
                • Meizu Pro 5 (Retired)
                • PinePhone UBPorts Edition
                • Volla Phone
                • Volla Phone X
                1 Reply Last reply Reply Quote 0
                • D Offline
                  domubpkm
                  last edited by 9 Apr 2025, 12:08

                  Just seen that channel updates are back system settings

                  1 Reply Last reply Reply Quote 0
                  • J Offline
                    jojumaxx
                    last edited by 9 Apr 2025, 21:01

                    Updated successfully. Thank you!

                    Happily running Ubuntu Touch:

                    • BQ Aquaris E5 HD (Retired)
                    • BQ Aquaris M10 HD (Retired)
                    • Meizu MX4 Pro (Retired)
                    • Meizu Pro 5 (Retired)
                    • PinePhone UBPorts Edition
                    • Volla Phone
                    • Volla Phone X
                    1 Reply Last reply Reply Quote 0
                    • J jojumaxx marked this topic as a question on 9 Apr 2025, 21:01
                    • J jojumaxx has marked this topic as solved on 9 Apr 2025, 21:01
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