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    MSM Download tool cannot find OnePlus Nord N10

    Scheduled Pinned Locked Moved Oneplus Nord N10
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      • F Offline
        frifo
        last edited by

        Re: How to Downgrade Nord N10 T-Mobile?

        Hello,
        I have exactly done, what MrT10001 wrote, to downgrade my OnePlus Nord N10 5g from Oxygen OS 11.0.4 to Oxygen OS 10.5.7, but I guess, the phone is not being found by the MsmDownloadTool:

        1. Powering off the phone.
        2. Running MSM tool as Administrator (Windows 11).
        3. USB cable ist plugged into the PC.
        4. Holding Volume UP and Volume Down button together.
        5. Plugging in the USB cable into the phone and releasing the two volume buttons.

        But now, the phone is not shown on the MSM Download list, nor any COM port is listed.
        Therefore klicking start in the MSM Download tool doesn't help.

        Is it possible, that the phone has a sim-lock?
        Is it possible, that Windows 11 doesn't work?

        MrT10001M D 2 Replies Last reply Reply Quote 0
        • MrT10001M Offline
          MrT10001 @frifo
          last edited by

          @frifo When the device is in EDL mode and attached to the PC, what shows up in Device Manager under COM ports?

          Xiaomi Redmi Note 7.... And more...
          I have too many devices...

          1 Reply Last reply Reply Quote 0
          • F Offline
            frifo
            last edited by

            The column under COM is empty. Whether the device is in EDL mode or not, I don't know.

            MrT10001M 1 Reply Last reply Reply Quote 0
            • MrT10001M Offline
              MrT10001 @frifo
              last edited by

              @frifo I am talking about Windows device manager, not the MSM Download tool. The device has to be in the correct EDL state to be detected by the MSM tool.

              Xiaomi Redmi Note 7.... And more...
              I have too many devices...

              1 Reply Last reply Reply Quote 0
              • D Offline
                davids @frifo
                last edited by

                @frifo

                I installed ubuntu touch before to Oneplus n100. In this phone windows not anymore offered drivers. I downloaded oneplus drivers for windows from oneplus website and I needed to change windows to test mode to use drivers. I used windows 10. After I changed test mode back to normal mode.

                MrT10001M 1 Reply Last reply Reply Quote 0
                • MrT10001M Offline
                  MrT10001 @davids
                  last edited by

                  @davids I have never had to do that on Windows. The device is always picked up properly. Unfortunately MSM tool on Linux doesn't work . When connected, what shows up under COM ports in Windows Device. Manager? This is important as it can be in another mode that is picked up, but that mode won't work with MSM Download tool.

                  Xiaomi Redmi Note 7.... And more...
                  I have too many devices...

                  D 1 Reply Last reply Reply Quote 0
                  • D Offline
                    davids @MrT10001
                    last edited by

                    @MrT10001 This issue was mentioned in XDA, n100 model.

                    My device isn't detected

                    Go to device manager and make sure your phone shows up as QDLOADER 9008.
                    If it shows up as QHUSB_BULK, it means Qualcomm driver wasn't installed automatically by Windows Update. Download the latest one from Microsoft website at... their links not work anymore.

                    MrT10001M 1 Reply Last reply Reply Quote 0
                    • MrT10001M Offline
                      MrT10001 @davids
                      last edited by

                      @davids Install the Qualcomm driver and service what happens when you connect the device. I am not on my PC, but download one from somewhere with the usual precautions and all seems fine.

                      Xiaomi Redmi Note 7.... And more...
                      I have too many devices...

                      D 1 Reply Last reply Reply Quote 0
                      • D Offline
                        davids @MrT10001
                        last edited by

                        @MrT10001 It was issue that windows picked wrong driver even I installed oneplus original driver. I got it work in windows test mode. I'm not sure why it not changed, maybe reason was my internet connection because it was not worked good.

                        1 Reply Last reply Reply Quote 0
                        • F Offline
                          frifo
                          last edited by frifo

                          Sorry, that it took some days to answer.

                          In the Device Manager are no COM ports listed.
                          Only USB:

                          USB-Controller
                          -Intel(R) USB 3.10 eXtensible_hostcontroller-1.10 (Microsoft)
                          -USB-Root-Hub (USB 3.0)
                          -USB-Verbundgerät
                          USB-Geräte
                          -Camera DFU Device

                          F 1 Reply Last reply Reply Quote 0
                          • F Offline
                            frifo @frifo
                            last edited by

                            I use Windows 11 Pro.
                            In the Device Manager the phone is shown as QUSB_BULK_xxx:xxxx_SN:xxxxxxxx when it is on.

                            I plugged in the phone to windows 11 pro (phone was on) and Explorer showed the following files

                            CD-Drive (D:) OnePlus Drivers\OnePlus_USB_Drivers_Setup.exe
                            CD-Drive (D:) OnePlus Drivers\OnePlus_setup.exe
                            CD-Drive (D:) OnePlus Drivers\adb_config_Linux_OSX.sh
                            CD-Drive (D:) OnePlus Drivers\AndroidFileTransfer.dmg
                            CD-Drive (D:) OnePlus Drivers\autorun.inf

                            I copied the files to the PC, started Windows 11 Pro in Safe mode and executed booth exe-files.
                            After that I started Windows again in normal mode.
                            In the Device Manager the phone is still QUSB_BULK_xxx:xxxx_SN:xxxxxxxx when it is on and plugged in.

                            Startin in EDL Mode still doesn't work.

                            H 1 Reply Last reply Reply Quote 0
                            • H Offline
                              HarryBass @frifo
                              last edited by

                              @frifo Can you confirm to have installed the correct Qualcomm-drivers in advance before proceeding? As mentioned in another post: As BULK is shown in device manager it should be a sign for a missing or wrong driver installed.

                              1 Reply Last reply Reply Quote 0
                              • W Offline
                                wally
                                last edited by

                                I remember once having to use Windows Test Mode, as @davids mentioned, when I was having trouble with Oneplus drivers. I can't remember now if it was with OP5T or with OPN10.
                                But what I remember is that I couldn't get it to recognize my device properly, and then when I used Test Mode it worked.
                                Could be worth a try?

                                @frifo Please note that Test Mode is different than Safe Mode. I'd never used it before. A web search should yield instructions.
                                Good luck!

                                1 Reply Last reply Reply Quote 0
                                • F Offline
                                  frifo
                                  last edited by

                                  Now I tried as follows:

                                  Bios: Secure Boot [Disabled]
                                  PC new start
                                  right mouse click: Start menu - „Terminal (Administrator)“.
                                  bcdedit /set testsigning on
                                  PC new start
                                  OnePlus_setup.exe install
                                  OnePlus_USB_Drivers_Setup.exe install
                                  right mouse click: Start menu - „Terminal (Administrator)“.
                                  bcdedit /set testsigning off
                                  PC new start
                                  Start MsmDownloadTool V4.0 as Administrator - Klick Start - Other - Next - Start
                                  Phone hold Volume Up and Volume Down, plug in USB-cable, release Volume Up and Volume Down
                                  *** Nothing happens ***
                                  Bios: Secure Boot [Enabled]

                                  The files I used I had downloaded from my switched on OnePlus Nord N10 5G phone via USB-cable, becaus I could not find USB-Drivers on the OnePlus homepage.

                                  MrT10001M 1 Reply Last reply Reply Quote 0
                                  • MrT10001M Offline
                                    MrT10001 @frifo
                                    last edited by

                                    @frifo Check here.

                                    Xiaomi Redmi Note 7.... And more...
                                    I have too many devices...

                                    1 Reply Last reply Reply Quote 0
                                    • F Offline
                                      frifo
                                      last edited by

                                      From URL https://community.oneplus.com/thread/1541327 I downloaded Qualcomm_Drivers_Setup.exe from URL https://drive.google.com/file/d/1zKPFtcc2X_Nf70mcvn9TBu60bHl6Q3cP/view
                                      and installed on Windows 11 Pro.
                                      Options:
                                      o WWAN-DHCP is not used to getIPAddress
                                      o ETHERNET-DHCP is used to getIPAddress (choice)
                                      Phone hold Volume Up and Volume Down, plug in USB-cable, release Volume Up and Volume Down
                                      *** Nothing happens ***

                                      According to https://community.oneplus.com/thread/1541327
                                      Method to get into EDL-mode
                                      (Unlock the developer options by tapping the build number 7 times rapidly in About Phone/About Device.)
                                      (Open the Developer options and enable USB debugging.)
                                      Connect phone to PC and type on Windows 11 Pro:
                                      cmd [Enter]
                                      adb devices [enter]
                                      A pop-up appears up on my phone: USB-Debugging -> "always allow"
                                      adb reboot edl [enter)
                                      screen ist black
                                      Device-Manager: COM & LPT: Qualkomm HS-USB QDLoader 9008 (COM3)
                                      MsmDownloadTool Start was still acitvated and MSMDownloadTool automatically worked for 6 seconds, now showing:
                                      COM: COM3
                                      Status of Connection: N/A
                                      Status of Communication: Multi-immage identify by target sw id is disabled
                                      Progress of Download: (green bar)
                                      Time: 6 s
                                      Status of Last Communication: Device not match image (20886)

                                      phone first start only with Vol.UP+Vol.Down+Start -> choose Start -> Start-Button
                                      *** Still Android Version Oxygen OS 11..4.BEB86AA

                                      Does "Device not match image" mean, that the MsmDownloadTool-Version is not matching to the OnePlus Nord N10 5G?
                                      I had downloaded https://onepluscommunityserver.com/list/Unbrick_Tools/OnePlus_Nord_N100/EU_BE83BA/Q/OnePlus_Nord_N100_EU_OxygenOS_10.5.2.zip from https://devices.ubuntu-touch.io/device/billie2/

                                      W 1 Reply Last reply Reply Quote 0
                                      • W Offline
                                        wally @frifo
                                        last edited by

                                        @frifo The Nord N100 is indeed a different phone from the Nord N10 5G. Their naming is confusing for sure.

                                        The UT Devices page for N10 has recommended firmware. There's a choice of EU or Global firmware, ending in 10.5.7

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