UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    How can I troubleshoot broken SMS?

    Scheduled Pinned Locked Moved Unsolved Support
    3 Posts 3 Posters 27 Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • E Offline
        ezst036
        last edited by

        Hello,

        My SMS (picture messages) has stopped working again, what happens is when I try to send a picture the spinner just never stops.

        Fun times since the newest version 11.2 of the ubports-installer no longer contains the checkbox option for a clean wipe user data install. So my only option for fixing this is completely gone.

        What do I do?

        Its a Oneplus Nord 10 5G, with stable 24.04-1.

        U G 2 Replies Last reply Reply Quote 0
        • U Offline
          uxes @ezst036
          last edited by

          @ezst036 if you have issues downloading images in messages that may be issue of turned on wifi when mms is not working

          1 Reply Last reply Reply Quote 0
          • G Offline
            gpatel-fr @ezst036
            last edited by

            @ezst036

            what do you mean by 'picture messages' exactly ? If you have problems sending MMS specifically, check that it's not behind Wifi, that's a known problem (but it should not have worked before anyway, this problem is dragging for years). If it works normally when connected to cellular network, there is a possible workaround.

            If you have problem sending even text messages (plain SMS) with Wifi disabled, it may be that your provider has changed their connection parameters. Could you check with a working phone (Android or IPhone) ?

            If you want to read the debug information of ofonod, it's possible to enable it but this is not a light reading.

            @ezst036 said in How can I troubleshoot broken SMS?:

            since the newest version 11.2 of the ubports-installer no longer contains the checkbox option for a clean wipe user data install. So my only option for fixing this is completely gone.

            I can't imagine how wiping out all user data could fix this problem.

            1 Reply Last reply Reply Quote 0
            • First post
              Last post