UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Cannot install new apps

    Scheduled Pinned Locked Moved Fairphone 5
    13 Posts 4 Posters 627 Views 3 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • K Offline
      Kadafi @Kadafi
      last edited by

      No problem. Any way: Ubuntu-Touch 24.04 (24.04-1.x (2026-03-20))

      arubislanderA 1 Reply Last reply Reply Quote 0
      • arubislanderA Offline
        arubislander @Kadafi
        last edited by

        @Kadafi Where are you located geographically? Does your ISP implement blocking of certain IP addresses?

        πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
        Happily running Ubuntu Touch
        JingPad (24.04-1.x daily)
        OnePlus Nord N10 5G (24.04-2.x daily)
        PinePhone OG (20.04)
        Meizu Pro 5 (16.04 DEV)

        K 1 Reply Last reply Reply Quote 0
        • K Offline
          Kadafi @arubislander
          last edited by

          @arubislander i am in Portugal. By law all ISP block some IPs. Which IP is used for the installation? I can check it.

          pparentP 1 Reply Last reply Reply Quote 0
          • pparentP Offline
            pparent @Kadafi
            last edited by

            @Kadafi

            Did you try to install over Wifi vs Mobile data?

            K 1 Reply Last reply Reply Quote 0
            • K Offline
              Kadafi @pparent
              last edited by

              @pparent I tried both ways, however both end up going throw the same provider.

              pparentP 1 Reply Last reply Reply Quote 0
              • pparentP Offline
                pparent @Kadafi
                last edited by

                @Kadafi

                Would you have any way to try on another wifi network (public wifi, at a friend) with another provider?

                1 Reply Last reply Reply Quote 0
                • G Offline
                  gpatel-fr @Kadafi
                  last edited by gpatel-fr

                  @Kadafi

                  I have a FP5 and the 2FA app you are talking about installs without problem. Maybe it's because I'm on stable while by using daily you are exposing yourself to any fleeting update bug.
                  The usual cause of this problem is network error. Try to download the click by hand using Morph QT6 browser and visiting open-store.io.
                  If you can't download it, either your network is blocking somehow or your install is hosed (I have already warned you against this possibility, I'm still not convinced by your counter-arguments...)
                  If you can, navigate to the resulting file and try to install it from there using the store app.

                  K 1 Reply Last reply Reply Quote 1
                  • K Offline
                    Kadafi @gpatel-fr
                    last edited by

                    @gpatel-fr now it started installing out of the blue but the animation keeps going. So, it installs but the animation still appears.

                    G 1 Reply Last reply Reply Quote 0
                    • G Offline
                      gpatel-fr @Kadafi
                      last edited by

                      @Kadafi

                      sorry but it's not clear to me what happens from your description.

                      For me at first a wide green button 'Install' is displayed. When clicked, at first a grey line flashes briefly, then it's replaced by a line that turns progressively blue tracking the download progress. When it's finished, the line flashes briefly (I assume that's when the installing process is done) and finally the green 'Open' button is displayed.

                      From what you say, the 'Open' button would be displayed while the blue progress line is still advancing ? It seems impossible since both UI items are displayed at the some position.

                      K 1 Reply Last reply Reply Quote 0
                      • K Offline
                        Kadafi @gpatel-fr
                        last edited by

                        @gpatel-fr said:

                        When clicked, at first a grey line flashes briefly,

                        No. Keeps there forever. Even that if it installs the app.

                        G 1 Reply Last reply Reply Quote 0
                        • G Offline
                          gpatel-fr @Kadafi
                          last edited by

                          @Kadafi said:

                          Keeps there forever

                          should I understand from what you are saying that when you press the green button, nothing happens in the UI (the green button 'Install' stays displayed all the time) yet the application is installed ?

                          1 Reply Last reply Reply Quote 0

                          Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                          Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                          With your input, this post could be even better πŸ’—

                          Register Login
                          • First post
                            Last post