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    Cannot install new apps

    Scheduled Pinned Locked Moved Fairphone 5
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      • K Offline
        Kadafi
        last edited by

        I have another problem: cannot install apps. When clicking in one app, appears a animation (horizontal line animated bellow the icons of likes) and does not do anything else. How to fix this? Yesterday, i updated the TU. Thanks

        arubislanderA K G 3 Replies Last reply Reply Quote 0
        • arubislanderA Offline
          arubislander @Kadafi
          last edited by arubislander

          @Kadafi aren't you on stable? There shouldn't be daily updates on stable.
          EDIT: my bad. Had you confused with another user.

          πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
          Happily running Ubuntu Touch
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          • K Offline
            Kadafi @Kadafi
            last edited by

            No problem. Any way: Ubuntu-Touch 24.04 (24.04-1.x (2026-03-20))

            arubislanderA 1 Reply Last reply Reply Quote 0
            • arubislanderA Offline
              arubislander @Kadafi
              last edited by

              @Kadafi Where are you located geographically? Does your ISP implement blocking of certain IP addresses?

              πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
              Happily running Ubuntu Touch
              JingPad (24.04-1.x daily)
              OnePlus Nord N10 5G (24.04-2.x daily)
              PinePhone OG (20.04)
              Meizu Pro 5 (16.04 DEV)

              K 1 Reply Last reply Reply Quote 0
              • K Offline
                Kadafi @arubislander
                last edited by

                @arubislander i am in Portugal. By law all ISP block some IPs. Which IP is used for the installation? I can check it.

                pparentP 1 Reply Last reply Reply Quote 0
                • pparentP Offline
                  pparent @Kadafi
                  last edited by

                  @Kadafi

                  Did you try to install over Wifi vs Mobile data?

                  K 1 Reply Last reply Reply Quote 0
                  • K Offline
                    Kadafi @pparent
                    last edited by

                    @pparent I tried both ways, however both end up going throw the same provider.

                    pparentP 1 Reply Last reply Reply Quote 0
                    • pparentP Offline
                      pparent @Kadafi
                      last edited by

                      @Kadafi

                      Would you have any way to try on another wifi network (public wifi, at a friend) with another provider?

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        gpatel-fr @Kadafi
                        last edited by gpatel-fr

                        @Kadafi

                        I have a FP5 and the 2FA app you are talking about installs without problem. Maybe it's because I'm on stable while by using daily you are exposing yourself to any fleeting update bug.
                        The usual cause of this problem is network error. Try to download the click by hand using Morph QT6 browser and visiting open-store.io.
                        If you can't download it, either your network is blocking somehow or your install is hosed (I have already warned you against this possibility, I'm still not convinced by your counter-arguments...)
                        If you can, navigate to the resulting file and try to install it from there using the store app.

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