Cannot install new apps
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I have another problem: cannot install apps. When clicking in one app, appears a animation (horizontal line animated bellow the icons of likes) and does not do anything else. How to fix this? Yesterday, i updated the TU. Thanks
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@Kadafi
aren't you on stable? There shouldn't be daily updates on stable.
EDIT: my bad. Had you confused with another user. -
No problem. Any way: Ubuntu-Touch 24.04 (24.04-1.x (2026-03-20))
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@Kadafi Where are you located geographically? Does your ISP implement blocking of certain IP addresses?
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@arubislander i am in Portugal. By law all ISP block some IPs. Which IP is used for the installation? I can check it.
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Did you try to install over Wifi vs Mobile data?
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@pparent I tried both ways, however both end up going throw the same provider.
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Would you have any way to try on another wifi network (public wifi, at a friend) with another provider?
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I have a FP5 and the 2FA app you are talking about installs without problem. Maybe it's because I'm on stable while by using daily you are exposing yourself to any fleeting update bug.
The usual cause of this problem is network error. Try to download the click by hand using Morph QT6 browser and visiting open-store.io.
If you can't download it, either your network is blocking somehow or your install is hosed (I have already warned you against this possibility, I'm still not convinced by your counter-arguments...)
If you can, navigate to the resulting file and try to install it from there using the store app. -
@gpatel-fr now it started installing out of the blue but the animation keeps going. So, it installs but the animation still appears.
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sorry but it's not clear to me what happens from your description.
For me at first a wide green button 'Install' is displayed. When clicked, at first a grey line flashes briefly, then it's replaced by a line that turns progressively blue tracking the download progress. When it's finished, the line flashes briefly (I assume that's when the installing process is done) and finally the green 'Open' button is displayed.
From what you say, the 'Open' button would be displayed while the blue progress line is still advancing ? It seems impossible since both UI items are displayed at the some position.
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When clicked, at first a grey line flashes briefly,
No. Keeps there forever. Even that if it installs the app.
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@gpatel-fr Yes. But i do not understand how it works because it is some what random.
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I used again the UBports to flash the UT to the phone. This time i choosed the stable version and now it works. However,the GPS get connected, when i go to uNav, never makes a search neither can connect to the GPS. The Bluetooth connected to my mouse and keyboard but it does not work (BT4.2).
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Vídeo: https://youtube.com/shorts/4EKGzM5e7yU
I spoke too soon. The installation of apps went back to the same: when i go to store and choose the app, never appears the install. Only the blue line animation keeps going on forever. Now i am using the UT 24.04 (24.04-1.2). -
@Kadafi can you navigate to the open store in the browser: https://open-store.io, and download one of the apps you are trying to install? Maybe it is an issue with internet restrictions where you are at?
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@arubislander i can open the webpage, search for chromium for ut, click install, it opens the open store app and stays again with the eternal blue line. There is definitely tons of bugs in these apps or in the UT. This far from normal! I only have the judicial country wide blockers! Like several Russians sites are blocked in entire EU.
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err, @arubislander asked you to download, while you clicked on 'install'. That's not the same thing and clicking to download allows precisely to test if the mere act of downloading is blocked or if the downloading works fine but UT crashes while installing.
Once the file is downloaded (a file with extension of '.click') it's possible to install it by navigating to the folder and selecting it. UT asks you then to open with the store. This separates the 2 operations that the standard store installer bundles into one (for convenience, but it makes debugging more difficult).
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