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Camera stays black - possible to restart (via terminal)?

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    • M Offline
      Moem @kugiigi
      last edited by 10 Mar 2025, 07:49

      @kugiigi said in Camera stays black - possible to restart (via terminal)?:

      I've encountered this issue in some UT devices since like forever and switching to front camera always fixes it.

      How do you do that if the screen is completely black?

      Is currently using an Op5t
      Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

      K 1 Reply Last reply 10 Mar 2025, 08:09 Reply Quote 0
      • K Offline
        kugiigi @Moem
        last edited by 10 Mar 2025, 08:09

        @Moem Oh it's completely black. I thought only the viewport is black. Then I don't know 😅 I don't think I've ever encountered that.

        1 Reply Last reply Reply Quote 0
        • D Offline
          domubpkm
          last edited by 10 Mar 2025, 14:06

          Does the problem also exist on the RC channel? If not, maybe an OTA-8- RC -OTA-8 round trip could fix the problem. Or even stay on the last RC if the problem does not exist. I do not refer specifically to this problem but to a method that can (without guarantee) work to fix problem with all smartphones.

          M 1 Reply Last reply 10 Mar 2025, 17:57 Reply Quote 0
          • M Offline
            Moem @domubpkm
            last edited by 10 Mar 2025, 17:57

            @domubpkm said in Camera stays black - possible to restart (via terminal)?:

            Does the problem also exist on the RC channel?

            Yes it does.

            Is currently using an Op5t
            Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

            1 Reply Last reply Reply Quote 0
            • J Offline
              jojumaxx @Moem
              last edited by jojumaxx 16 Mar 2025, 18:08

              @Moem said in Camera stays black - possible to restart (via terminal)?:

              @jojumaxx This sounds like the problem I've been having. Please check out my bug report. And if you feel it's the same problem please comment and add your experience!
              https://gitlab.com/ubports/development/apps/lomiri-camera-app/-/issues/210

              Sorry, I've only ever been able to fix it by rebooting. Usually it takes a cold boot.

              Sorry for answering late. Yes, that sounds similar.
              Yet I suspect that my camera always works once but not a second time.
              But a normel reboot suffices for me, a cold reboot is not necessary in my case.
              And I always have the same behaviour (complete black screen while switching between apps and closing the camera app is possible). I don't experience the other described scenarios.

              I don't have a Gitlab account therefore I haven't commented on this, yet.

              Happily running Ubuntu Touch:

              • BQ Aquaris E5 HD (Retired)
              • BQ Aquaris M10 HD (Retired)
              • Meizu MX4 Pro (Retired)
              • Meizu Pro 5 (Retired)
              • PinePhone UBPorts Edition
              • Volla Phone
              • Volla Phone X
              1 Reply Last reply Reply Quote 1
              • J Offline
                jojumaxx
                last edited by 25 Mar 2025, 11:57

                I am using Waydroid and Waydroid Freezr quite a lot. I just got aware that a hint on the Waydroid Freezr store page says:

                "UT camera may not work when Waydroid is freezed".

                I'll observe that on my device and come back then.
                Maybe this is also a hint for others having this issue.

                Happily running Ubuntu Touch:

                • BQ Aquaris E5 HD (Retired)
                • BQ Aquaris M10 HD (Retired)
                • Meizu MX4 Pro (Retired)
                • Meizu Pro 5 (Retired)
                • PinePhone UBPorts Edition
                • Volla Phone
                • Volla Phone X
                M 1 Reply Last reply 25 Mar 2025, 16:33 Reply Quote 0
                • M Offline
                  Moem @jojumaxx
                  last edited by 25 Mar 2025, 16:33

                  @jojumaxx Not in my case, since I don't use Waydroid Freezer at all.

                  Is currently using an Op5t
                  Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                  1 Reply Last reply Reply Quote 0
                  • R Offline
                    Rondarius
                    last edited by 5 Apr 2025, 20:06

                    Hi
                    Before OTA-8 I had the same problem with a totally black screen, but now it doesn't happen anymore after I updated to OTA-8.
                    I'm on 20.04 Pixel 3A.

                    4 Google Pixel 3A
                    1 Google Nexus 6P
                    2 Google Nexus 5
                    2 Pinephones
                    2 Sony Xperia X

                    1 Reply Last reply Reply Quote 0
                    • R Offline
                      Rondarius
                      last edited by 5 Apr 2025, 20:25

                      Hmm
                      There was an update too to the camera app, version 4.0.7, this could be the solution to the black screen too 🙂

                      4 Google Pixel 3A
                      1 Google Nexus 6P
                      2 Google Nexus 5
                      2 Pinephones
                      2 Sony Xperia X

                      M 1 Reply Last reply 6 Apr 2025, 08:37 Reply Quote 0
                      • M Offline
                        Moem @Rondarius
                        last edited by 6 Apr 2025, 08:37

                        @Rondarius Alas, I have that version and it still crashes just as hard.

                        Is currently using an Op5t
                        Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                        R 1 Reply Last reply 6 Apr 2025, 13:32 Reply Quote 0
                        • R Offline
                          Rondarius @Moem
                          last edited by 6 Apr 2025, 13:32

                          @Moem
                          I started the camera app on 3 of my 4 pixel 3a in the household and they all works. I thought that maybe my phone is working differently because I'm using the latest drivers.

                          4 Google Pixel 3A
                          1 Google Nexus 6P
                          2 Google Nexus 5
                          2 Pinephones
                          2 Sony Xperia X

                          M 1 Reply Last reply 6 Apr 2025, 14:08 Reply Quote 0
                          • M Offline
                            Moem @Rondarius
                            last edited by Moem 23 days from now 6 Apr 2025, 14:08

                            @Rondarius said in Camera stays black - possible to restart (via terminal)?:

                            I started the camera app on 3 of my 4 pixel 3a in the household and they all work

                            Would you be so kind to try taking a photo directly from Teleports and sending it? That seems to be one certain way to crash my camera app. It reliably crashes for me every day or two days. But never instantly after startup.

                            It seems that using the content hub in certain ways is the problem.

                            Is currently using an Op5t
                            Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                            R 2 Replies Last reply 6 Apr 2025, 17:41 Reply Quote 0
                            • R Offline
                              Rondarius @Moem
                              last edited by 6 Apr 2025, 17:41

                              @Moem
                              I was able to take a picture through Teleports and send it to myself without the camera app crashes.

                              4 Google Pixel 3A
                              1 Google Nexus 6P
                              2 Google Nexus 5
                              2 Pinephones
                              2 Sony Xperia X

                              1 Reply Last reply Reply Quote 0
                              • R Offline
                                Rondarius @Moem
                                last edited by 6 Apr 2025, 17:45

                                @Moem
                                I have now sent six pictures to myself without any problems.

                                4 Google Pixel 3A
                                1 Google Nexus 6P
                                2 Google Nexus 5
                                2 Pinephones
                                2 Sony Xperia X

                                M 1 Reply Last reply 6 Apr 2025, 17:56 Reply Quote 0
                                • M Offline
                                  Moem @Rondarius
                                  last edited by 6 Apr 2025, 17:56

                                  @Rondarius Thank you for testing! I would like to do the same but my camera has crashed so I'll need 2 restarts. 🙄

                                  Is currently using an Op5t
                                  Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                                  1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    Rondarius
                                    last edited by 16 days ago

                                    @Moem
                                    I had my first black screen in my camera app today. It hasn't done this for a long time. I needed to restart my phone only once to get the app to work again. No clue to what caused the app to crash.

                                    4 Google Pixel 3A
                                    1 Google Nexus 6P
                                    2 Google Nexus 5
                                    2 Pinephones
                                    2 Sony Xperia X

                                    1 Reply Last reply Reply Quote 1
                                    • MVM Offline
                                      MV @jojumaxx
                                      last edited by 14 days ago

                                      @jojumaxx Same issue with Vollaphone22 with dual boot (VollaOS and Ubuntu Touch on the SD-Card). I've never head before this problem with previous version (till 2024). I tried to unmount and mount again UT but the problem still remain. Black screen

                                      MV
                                      BQ Aquaris E5 HD Ubuntu Edition
                                      Volla22 Dual Boot: VollaOS - Ubuntu Touch

                                      1 Reply Last reply Reply Quote 0
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