Volla X23 Upgrade Problems
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Hello Forum,
I have a volla a x23 mobile phone and I am on the last release canidat 23 on focal 20.04.Currently, I have two problems, both have to do with software updates/upgrades.
1.) There are two app upgrades but every installation try runs in an error
The error message is: ProcessError: 0 ErrorInProcess
I have repeated it many times.(See attached screenshot.)
2.) I try to switch to the os version stable ota-10 every day, but this has not been offered to me yet.
It has been 17 days since the start of publication.
Isn't this version for my mobile phone?I have looked at the shell with df -h if it is a problem of missing memory, but all partitions seem ok.
Thank you for your help.
Greetings Charly -
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Is there no one who has an idea?
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OTA-10 isn't released yet. It seems that you are still on OTA-8 so you can upgrade to OTA-9, maybe the errors are gone then. If not, I would try to reinstall the OS via installer.
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Hello,
Thanks for the ideas, I have changed back to ota-9, unfortunately, the installation problems remained.
OTA-10 was officially released on August 21. However, no download has been offered for my volla x23 mobile phone.
Unfortunately, I am not yet any further. I would be rejecting a new installation now. In a few weeks the big change to Noble is coming up.
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Hi @Charly,
Have you allready tried the following?
- System settings
.-About (Info)
..-Check for updates
...-(Press the gear icon in the top right corner) βUpdate settingsβ
....- Reinstall all apps
Greetings
Mario - System settings
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As suggested, I have all the apps reinstalled. This has worked for almost all apps except for three (see screenshot)
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Does someone have OTA-10 on the Volla-X23?
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@Charly 20.04 OTA-10 has not yet been released, there's only the RC image still.
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Hi Charly,
After searching the internet, I would say that the error message (the same for all apps) means that something is still running/working in the processor, so it is not possible to update them.
At the risk of you having already tried the following:
The device should then be switched off and, thanks to Fairphone, the battery removed.
Wait 20 seconds, insert the battery, start the phone, and try the update again.Greetings
MarioTranslated with DeepL.com (free version)
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Hallo Mario,
hello Mario, I did it as described by you. With the x23 the battery takes out and then tries again. Unfortunately, the apps could not be installed again.
Greetings Charly
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@Charly said in Volla X23 Upgrade Problems:
https://forums.ubports.com/post/22072
Is this just the release canidate?
That post is from 2019. That was OTA-10 on Xenial, not Focal.
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Thanks,
I had read the date 14.08.2025 for the ota-10 release somewhere. I just don't know anywhere. When looking for it, I came across the 2019 threat and overlooked the date, sorry!
Greetings Charly
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@Charly It happens, we're all human!
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Hi @Charly,
Sorry for confusing your Volla device with the Fairphone:
I was searching the internet for a way to completely shut down a smartphone, as if you were disconnecting the power supply. Like with the old Qualcomm chipsets, where holding down the power button for about 15 to 20 seconds would cause a short triple vibration, triggering a warm start of the device and clearing the processor and RAM.
Then it occurred to me that with the Fairphone, it is possible to remove the battery. I have no idea why I no more realized that you have a Vollaphone and not a Fairphone.Now to the update problem: can you use the apps that haven't been updated, or do they not run on the device at all?
Now to the update problem: can you use the apps that haven't been updated, or do they not run on the device at all?
Greetings
Mario -
Hello, alle apps are working fine. Even the tree apps with the update problem.
Greetings Charly
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With the Volla x23 it is possible to remove the akku cell.
Greetings Charly