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    Volla X23 Upgrade Problems

    Scheduled Pinned Locked Moved Volla Phone X23
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      • C Offline
        Charly
        last edited by

        Hello Forum,
        I have a volla a x23 mobile phone and I am on the last release canidat 23 on focal 20.04.

        Currently, I have two problems, both have to do with software updates/upgrades.

        1.) There are two app upgrades but every installation try runs in an error
        The error message is: ProcessError: 0 ErrorInProcess
        I have repeated it many times.

        (See attached screenshot.)

        2.) I try to switch to the os version stable ota-10 every day, but this has not been offered to me yet.
        It has been 17 days since the start of publication.
        Isn't this version for my mobile phone?

        I have looked at the shell with df -h if it is a problem of missing memory, but all partitions seem ok.

        Thank you for your help.
        Greetings Charly

        Greetings
        Charly

        UT 20.04 on Volla X23

        C Mario.CHM 2 Replies Last reply Reply Quote 0
        • C Offline
          Charly @Charly
          last edited by

          screenshot20250830_072352274.png

          Greetings
          Charly

          UT 20.04 on Volla X23

          C 1 Reply Last reply Reply Quote 0
          • C Offline
            Charly @Charly
            last edited by

            Is there no one who has an idea?

            Greetings
            Charly

            UT 20.04 on Volla X23

            Eric HE 1 Reply Last reply Reply Quote 0
            • Eric HE Offline
              Eric H @Charly
              last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • K Offline
                kristatos
                last edited by

                OTA-10 isn't released yet. It seems that you are still on OTA-8 so you can upgrade to OTA-9, maybe the errors are gone then. If not, I would try to reinstall the OS via installer.

                BQ Aquaris E4.5 (UT 16.04)
                Vollaphone (UT 20.04)

                C 1 Reply Last reply Reply Quote 0
                • C Offline
                  Charly @kristatos
                  last edited by

                  Hello,

                  Thanks for the ideas, I have changed back to ota-9, unfortunately, the installation problems remained.

                  OTA-10 was officially released on August 21. However, no download has been offered for my volla x23 mobile phone.

                  Unfortunately, I am not yet any further. I would be rejecting a new installation now. In a few weeks the big change to Noble is coming up.

                  Greetings
                  Charly

                  UT 20.04 on Volla X23

                  C 1 Reply Last reply Reply Quote 0
                  • C Offline
                    Charly @Charly
                    last edited by

                    screenshot20250904_193323416.png

                    Greetings
                    Charly

                    UT 20.04 on Volla X23

                    1 Reply Last reply Reply Quote 0
                    • Mario.CHM Offline
                      Mario.CH @Charly
                      last edited by

                      Hi @Charly,

                      Have you allready tried the following?

                      • System settings
                        .-About (Info)
                        ..-Check for updates
                        ...-(Press the gear icon in the top right corner) β€œUpdate settings”
                        ....- Reinstall all apps

                      Greetings
                      Mario

                      πŸ“± Oneplus Nord N100 UT20.40 (OTA5); then Xperia X (since 2020) at last UT 20.04(OTA5), now out of service due to defective camera
                      🐎 When you realize you are riding a dead horse, get off!
                      My languages skill: πŸ‡¨πŸ‡­πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ, and only orally: πŸ‡¬πŸ‡§ πŸ‡ΉπŸ‡­

                      C 1 Reply Last reply Reply Quote 0
                      • C Offline
                        Charly @Mario.CH
                        last edited by

                        As suggested, I have all the apps reinstalled. This has worked for almost all apps except for three (see screenshot)

                        screenshot20250905_000243319.png

                        Greetings
                        Charly

                        UT 20.04 on Volla X23

                        C Mario.CHM arubislanderA 3 Replies Last reply Reply Quote 0
                        • C Offline
                          Charly @Charly
                          last edited by

                          Does someone have OTA-10 on the Volla-X23?

                          Greetings
                          Charly

                          UT 20.04 on Volla X23

                          arubislanderA 1 Reply Last reply Reply Quote 0
                          • arubislanderA Offline
                            arubislander @Charly
                            last edited by

                            @Charly 20.04 OTA-10 has not yet been released, there's only the RC image still.

                            πŸ‡¦πŸ‡Ό πŸ‡³πŸ‡± πŸ‡ΊπŸ‡Έ πŸ‡ͺπŸ‡Έ
                            Happily running Ubuntu Touch
                            Google Pixel 3a (24.04 preview)
                            JingPad (24.04 preview)
                            PinePhone OG (20.04)
                            Meizu Pro 5 (16.04 DEV)

                            C 1 Reply Last reply Reply Quote 0
                            • Mario.CHM Offline
                              Mario.CH @Charly
                              last edited by

                              Hi Charly,

                              After searching the internet, I would say that the error message (the same for all apps) means that something is still running/working in the processor, so it is not possible to update them.

                              At the risk of you having already tried the following:
                              The device should then be switched off and, thanks to Fairphone, the battery removed.
                              Wait 20 seconds, insert the battery, start the phone, and try the update again.

                              Greetings
                              Mario

                              Translated with DeepL.com (free version)

                              πŸ“± Oneplus Nord N100 UT20.40 (OTA5); then Xperia X (since 2020) at last UT 20.04(OTA5), now out of service due to defective camera
                              🐎 When you realize you are riding a dead horse, get off!
                              My languages skill: πŸ‡¨πŸ‡­πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ, and only orally: πŸ‡¬πŸ‡§ πŸ‡ΉπŸ‡­

                              C 1 Reply Last reply Reply Quote 0
                              • C Offline
                                Charly @Mario.CH
                                last edited by Charly

                                @Mario.CH

                                Hallo Mario,

                                hello Mario, I did it as described by you. With the x23 the battery takes out and then tries again. Unfortunately, the apps could not be installed again.

                                Greetings Charly

                                Greetings
                                Charly

                                UT 20.04 on Volla X23

                                Mario.CHM 1 Reply Last reply Reply Quote 0
                                • C Offline
                                  Charly @arubislander
                                  last edited by

                                  @arubislander

                                  https://forums.ubports.com/post/22072

                                  Is this just the release canidate?

                                  Greetings Charly

                                  Greetings
                                  Charly

                                  UT 20.04 on Volla X23

                                  MoemM 1 Reply Last reply Reply Quote 0
                                  • MoemM Offline
                                    Moem @Charly
                                    last edited by

                                    @Charly said in Volla X23 Upgrade Problems:

                                    @arubislander

                                    https://forums.ubports.com/post/22072

                                    Is this just the release canidate?

                                    That post is from 2019. That was OTA-10 on Xenial, not Focal.

                                    Is currently using an Op5t
                                    Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                                    C 1 Reply Last reply Reply Quote 0
                                    • C Offline
                                      Charly @Moem
                                      last edited by

                                      @Moem

                                      Thanks,

                                      I had read the date 14.08.2025 for the ota-10 release somewhere. I just don't know anywhere. When looking for it, I came across the 2019 threat and overlooked the date, sorry!

                                      Greetings Charly

                                      Greetings
                                      Charly

                                      UT 20.04 on Volla X23

                                      MoemM 1 Reply Last reply Reply Quote 0
                                      • MoemM Offline
                                        Moem @Charly
                                        last edited by

                                        @Charly It happens, we're all human!

                                        Is currently using an Op5t
                                        Also owns an Op1, a BQ E4.5 and an Xperia X, as well as a BQ tablet and a Pinetab2. Please, someone... make it stop.

                                        1 Reply Last reply Reply Quote 1
                                        • Mario.CHM Offline
                                          Mario.CH @Charly
                                          last edited by

                                          Hi @Charly,

                                          Sorry for confusing your Volla device with the Fairphone:
                                          I was searching the internet for a way to completely shut down a smartphone, as if you were disconnecting the power supply. Like with the old Qualcomm chipsets, where holding down the power button for about 15 to 20 seconds would cause a short triple vibration, triggering a warm start of the device and clearing the processor and RAM.
                                          Then it occurred to me that with the Fairphone, it is possible to remove the battery. I have no idea why I no more realized that you have a Vollaphone and not a Fairphone.

                                          Now to the update problem: can you use the apps that haven't been updated, or do they not run on the device at all? πŸ˜• πŸ€’ πŸ˜‰

                                          Now to the update problem: can you use the apps that haven't been updated, or do they not run on the device at all?

                                          Greetings
                                          Mario

                                          πŸ“± Oneplus Nord N100 UT20.40 (OTA5); then Xperia X (since 2020) at last UT 20.04(OTA5), now out of service due to defective camera
                                          🐎 When you realize you are riding a dead horse, get off!
                                          My languages skill: πŸ‡¨πŸ‡­πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ, and only orally: πŸ‡¬πŸ‡§ πŸ‡ΉπŸ‡­

                                          C 1 Reply Last reply Reply Quote 0
                                          • C Offline
                                            Charly @Mario.CH
                                            last edited by

                                            @Mario.CH

                                            Hello, alle apps are working fine. Even the tree apps with the update problem.

                                            Greetings Charly

                                            Greetings
                                            Charly

                                            UT 20.04 on Volla X23

                                            C Mario.CHM 2 Replies Last reply Reply Quote 0
                                            • C Offline
                                              Charly @Charly
                                              last edited by

                                              With the Volla x23 it is possible to remove the akku cell.

                                              Greetings Charly

                                              Greetings
                                              Charly

                                              UT 20.04 on Volla X23

                                              1 Reply Last reply Reply Quote 0
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