VP22 Upgrade from 24.04-1.0 to 24.04-1.1 failed

jojumaxx

While this went smooth on my Volla Phone and Volla Phone X, the upgrade from 24.04-1.0 to 24.04-1.1 failed on my Volla Phone 22.

I'm on stable channel and startet the upgrade process from the updater in the settings.
It rebooted and the normal update applying screen showed (Yumi was tiny compared to the other phones).
It rebooted again and got stuck at the Volla logo. After an hour I turned it off because it got pretty warm.
Now, after turning it on, I see the Volla logo and then the screen starts flickering and nothing else happens.

What am I supposed to do now?

I had issues with this phone before, Volla support helped me to solve. Since then, the installer doesn't recognise the phone as Volla Phone 22 any more.
Nevertheless, that was in 16.04 times and all upgrades (to 20.04, to 24.04 and those in between) went yet smooth since then...
So in case of using the installer I have to choose it manually...

Should I try the installer?
Does that work without having developer options enabled?

Thanks in advance!

pparent

@jojumaxx

Does that work without having developer options enabled?

Normally yes, it's unrelated if we're talking about Ubuntu Touch developer mode.

Have you tried to boot with long push on "power" and "volume up" buttons at the same time, until you see a "Recovery Menu", then select the first option "Boot recovery", then connect it in USB to the installer? For me it is detected by the installer only this way.

Thank's for reporting this bug, I'm honestly a bit cautious about upgrading my own VollaPhone 22, since there were similar reports in pre-release, and apparently still now. Anyone can report it the upgrade worked for them?

domubpkm

@pparent For me, I am in 24.04-1.1 stable and the update is ok. It was done normally using the Volla 22 (system parameters). However, I was in 24.04-1.1 candidate before and even daily before candidate. So I can't say from 1.0 stable to 1.1 stable.

Maik

I had the same issue with my Volla Phone 22 after updating to the latest stable release. Factory reset didn't work either and got stuck in a boot loop.
I used the installer to re-flash the phone and it's working now as should.

jojumaxx

@pparent said in VP22 Upgrade from 24.04-1.0 to 24.04-1.1 failed:

@jojumaxx

Does that work without having developer options enabled?

Normally yes, it's unrelated if we're talking about Ubuntu Touch developer mode.

Have you tried to boot with long push on "power" and "volume up" buttons at the same time, until you see a "Recovery Menu", then select the first option "Boot recovery", then connect it in USB to the installer? For me it is detected by the installer only this way.

Thank's for reporting this bug, I'm honestly a bit cautious about upgrading my own VollaPhone 22, since there were similar reports in pre-release, and apparently still now. Anyone can report it the upgrade worked for them?

Thank you so much, that worked.
The installer recognised the phone as Volla Phone 22 (mimameid) again, immediatly. Flashing went smooth, without problems and Yumi was normal sized again during installation (I don't know if that matters or is of any interest).
My Volla Phone 22 is on 24.04-1.1 stable now, too.

pparent

@Maik said in VP22 Upgrade from 24.04-1.0 to 24.04-1.1 failed:

I had the same issue with my Volla Phone 22 after updating to the latest stable release. Factory reset didn't work either and got stuck in a boot loop.
I used the installer to re-flash the phone and it's working now as should.

That's not very reassuring! Not sure if the dev team is aware of that problem.

For this reason I will do the upgrade when I have time to tinker in case of a problem.

Maik

@pparent On my Volla Phone X and Lenovo Tab the upgrade went flawless. Only the Volla Phone 22 had issues. I mentioned it on Telegram but didn't have time to report it to the dev's.

pparent

@Maik said in VP22 Upgrade from 24.04-1.0 to 24.04-1.1 failed:

Only the Volla Phone 22 had issues. I mentioned it on Telegram but didn't have time to report it to the dev's.

It's because Vollaphone 22 is the only one the get an Halium upgrade with this release. Curious if you have noticed or not any performance improvement, thank's to that upgrade, by the way.

Maik

@pparent I indeed noticed some slight performance improvement for example when swiping from the right to show the running apps, slide through them and swipe to close the apps.

Edit: After using it some more i also noticed that the Open Store is more responsive and sliding down the menu's from the top bar is a much smoother experience. I'm very pleased with this release.

pparent

@Maik said in VP22 Upgrade from 24.04-1.0 to 24.04-1.1 failed:

@pparent I indeed noticed some slight performance improvement for example when swiping from the right to show the running apps, slide through them and swipe to close the apps.

Edit: After using it some more i also noticed that the Open Store is more responsive and sliding down the menu's from the top bar is a much smoother experience. I'm very pleased with this release.

Nice I will do the upgrade next week!

kristatos

Today I got the the update from 1.0 to 1.1 and did it via Updates in the Settings-App. The update installed fine and after a reboot everything works like expected.

jojumaxx

For me it also feels more performant. That's great!

A big THANK YOU to the dev team!

domubpkm

Can you confirm that on the volla 22 music app no longer works correctly in 24.04-1.1 stable? If so, probably on other smartphones too..

Maik

@domubpkm Could you elaborate on that? What exactly doesn't work correctly?

kristatos

@domubpkm I can not confirm this. On mine the player is working like expected. It shows my music and it also plays the selected songs.

domubpkm

@maik @kristatos Solved ! the culprit was an audio file in picture ! thanks

pparent

Well eventually I did make the upgrade, and It did break the system. Reboots to a slightly flickering screen.

I'm currently reinstalling the system....

EDIT: reinstall worked, I'm now running 24.04-1.1 with success!

pparent

After the upgrade I cannot watch videos with the Multimedia player, do you experience the same problem?

pparent

Also I cannot record any video anymore from the camera....

Dec 07 17:42:22 ubuntu-phablet aa-exec[5729]: file:///opt/click.ubuntu.com/camera.ubports/4.1.1/qml/camera-app.qml:104:5: Unable to assign [undefined] to int
Dec 07 17:42:22 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:22.596] qtmir.sensor: PlatformScreen[0x558c982a80]::customEvent() - unknown orientation.
Dec 07 17:42:22 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:22.595] qtmir.sensor: PlatformScreen[0x558c982a80]::onOrientationReadingChanged()
Dec 07 17:42:22 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:22.595] qtmir.sensor: OrientationSensor::readingChanged
Dec 07 17:42:20 ubuntu-phablet aa-exec[5729]: QMediaRecorder error: "Cannot stop video recording"
Dec 07 17:42:20 ubuntu-phablet aa-exec[5729]: void AalMediaRecorderControl::stopRecording()
Dec 07 17:42:19 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:19.512] QProcess: Destroyed while process ("gettext") is still running.
Dec 07 17:42:09 ubuntu-phablet aa-exec[5729]: qml: optionsOverlayClose
Dec 07 17:42:08 ubuntu-phablet pulseaudio[2792]: library "libsndcardparser.so" not found
Dec 07 17:42:08 ubuntu-phablet pulseaudio[2792]: library "libsndcardparser.so" not found
Dec 07 17:42:08 ubuntu-phablet trust-stored-skeleton[3228]: I20251207 17:42:08.910771  3566 cached_agent_glog_reporter.cpp:32] CachedAgent::authenticate_request_with_pa>
Dec 07 17:42:08 ubuntu-phablet core::trust::Daemon::Skeleton[3228]: CachedAgent::authenticate_request_with_parameters: Application pid: 5729 Application uid: 32011 Appl>
Dec 07 17:42:07 ubuntu-phablet systemd[1]: Started session-c2.scope - Session c2 of User phablet.
Dec 07 17:42:07 ubuntu-phablet systemd-logind[1663]: [🡕] New session c2 of user phablet.
Dec 07 17:42:07 ubuntu-phablet adbd-pam-session[6147]: pam_unix(adbd-pam-session:session): session opened for user phablet(uid=32011) by (uid=32011)
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.312] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 494059
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.312] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 494051
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.312] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 494042
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.311] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 494034
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.311] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 494025
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.311] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 494016
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.311] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 494008
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.310] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 493999
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.310] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 493991
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.310] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 493983
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.309] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 493974
Dec 07 17:42:05 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:05.309] qtmir.mir.input: EventBuilder::makeMirEvent didn't find EventInfo with timestamp 493905
Dec 07 17:42:22 ubuntu-phablet aa-exec[5729]: file:///opt/click.ubuntu.com/camera.ubports/4.1.1/qml/camera-app.qml:104:5: Unable to assign [undefined] to int
Dec 07 17:42:22 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:22.596] qtmir.sensor: PlatformScreen[0x558c982a80]::customEvent() - unknown orientation.
Dec 07 17:42:22 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:22.595] qtmir.sensor: PlatformScreen[0x558c982a80]::onOrientationReadingChanged()
Dec 07 17:42:22 ubuntu-phablet lomiri[3385]: [2025-12-07:17:42:22.595] qtmir.sensor: OrientationSensor::readingChanged
Dec 07 17:42:20 ubuntu-phablet aa-exec[5729]: QMediaRecorder error: "Cannot stop video recording"
Dec 07 17:42:20 ubuntu-phablet aa-exec[5729]: void AalMediaRecorderControl::stopRecording()

domubpkm

@pparent Watch videos with media player and record videos work for me on my Volla 22. Did you try to switch off (not reboot) and restart again the phone to see if you have the same problems ?