UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    OnePlus 10 Nord on 24.04-1 (2026-01-17) - Could not fetch the MMS message. Maybe the MMS settings are incorrect or cellular data is off?

    Scheduled Pinned Locked Moved Solved Support
    11 Posts 4 Posters 306 Views 2 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • R Offline
        rocket2nfinity @bgriffis
        last edited by

        @bgriffis Did you have the SIM in an Android/iOS device at anytime logged into a Google account? If so, you need to turn off RCS in your Google settings for that SIM. Also double check your APN settings, particularly mmsc.

        B 1 Reply Last reply Reply Quote 0
        • U Offline
          uxes @bgriffis
          last edited by

          @bgriffis
          do you have turned on wifi when trying to receive the mms?

          1 Reply Last reply Reply Quote 0
          • B Offline
            bgriffis @rocket2nfinity
            last edited by

            @rocket2nfinity the sim was in an android phone. I'm not sure how to turn RCS off, but will look it up. Wifi is on. I don't get a good signal in my home, so I call over wifi, unless I'm out.

            For MMS I used these settings:
            Name: Mint
            APN: Wholesale
            MMSC: http://wholesale.mmsmvno.com/mms/wapenc
            Proxy: left blank
            Proxy port: 8080 (not sure if this should be blank)
            User name and password are blank

            I'm not sure how I should configure nternet, or just leave it alone.

            Sending a picture fails.

            G B 2 Replies Last reply Reply Quote 0
            • G Offline
              gpatel-fr @bgriffis
              last edited by

              @bgriffis said in OnePlus 10 Nord on 24.04-1 (2026-01-17) - Could not fetch the MMS message. Maybe the MMS settings are incorrect or cellular data is off?:

              Wifi is on

              it's a well-known problem. The MMS providers are serving MMS in an insecure way, so do so only on their network. The fix is to have a special route for the MMS always going through cellular data.
              There is this MR waiting to be reviewed.
              While waiting for this change to get to stable, I have hacked a special route for my provider.

              1 Reply Last reply Reply Quote 0
              • B Offline
                bgriffis @bgriffis
                last edited by

                Thanks! I turned off RCS in Google for my sim. I also tried turning off wifi. And blanked out the proxy port setting. Still no luck sending a picture. I'll open a second topic asking for any Mint Mobile users to share their APN settings for MMS, just in case I might need to go beyond the GUI settings and edit via terminal. But for now I swapped sims again. Moved my primary back to my Pixel 6a running android and my secondary to my Ubuntu Touch phone.

                But the phone did pretty close to great using it as a primary yesterday. No problem sending and receiving calls while out and about. No problem sending and received texts (without images) and forwarding my purchases to my wife as we track what was spent and where it was spent). No problem selecting a Podcast and playing while doing errands. Currently enjoying The Guardian - but lots of choices. uNav worked just fine. I saw that when I clicked on my favorited home address, GPS kicks in much more quickly. No problem installing uTorch to use my phone as a flashlight at night. Web Browser worked just fine, but some sites gave me warnings about it being unsupported. It just worked anyway.And KeePassXC worked like it should, no issues. I can't edit entries, but I normally do that on my desktop, then copy the database out.

                So - keeping the phone. Will watch for MMS working. As I did miss a text from my son where he sent a picture of an award he earned at work, and my response was to please e-mail photos. That was not the right response - once I saw his text on my wife's phone (he sent it to both of us), I properly congratulated him.

                Anyway, will watch for MMS and will try to tweak settings. But the phone was very close to doing what I needed it to do.

                G 1 Reply Last reply Reply Quote 0
                • G Offline
                  gpatel-fr @bgriffis
                  last edited by

                  @bgriffis said in OnePlus 10 Nord on 24.04-1 (2026-01-17) - Could not fetch the MMS message. Maybe the MMS settings are incorrect or cellular data is off?:

                  Still no luck sending a picture

                  Note that the title of your post was 'could not fetch'. Not being able to send a MMS can be for another reason, that is, the image format not being supported by UT multimedia module. It's never the case if you use the integrated photo app to generate an image, of course, the image format is well-known.

                  B 1 Reply Last reply Reply Quote 0
                  • B Offline
                    bgriffis @gpatel-fr
                    last edited by

                    @gpatel-fr I can't receive pictures my son sends to me. I can not send pictures taken with my UT phone. Neither works.

                    G 1 Reply Last reply Reply Quote 0
                    • G Offline
                      gpatel-fr @bgriffis
                      last edited by

                      @bgriffis

                      in this case this seems indeed a network configuration problem. Maybe you could try to ask your provider, or search the Internet for web pages giving the appropriate parameters.

                      B 1 Reply Last reply Reply Quote 0
                      • B bgriffis has marked this topic as solved
                      • B Offline
                        bgriffis @gpatel-fr
                        last edited by

                        I compared APN settings to my Android phone that is also on Mint Mobile. This worked for me, and let me send photos.
                        So, here is what worked for me:
                        Name: ultra (all lower case)
                        APN: wholesale (all lower case)
                        MMSC: http://wholesale.mmsmvno.com/mms/wapenc
                        Proxy: leave blank
                        Proxy port: leave blank
                        User name: leave blank
                        Password: leave blank

                        On my tests, the picture did not go through the first time, it failed. I hit the red failed icon to try again - and it worked on the second try. Not sure why. But I'll take it.

                        I asked my son to try sending me a picture. Once he does, I'll know if receiving pics works. But I'm calling it resolved.

                        B 1 Reply Last reply Reply Quote 0
                        • B Offline
                          bgriffis @bgriffis
                          last edited by

                          And I was able to receive a picture. The first attempt failed. I hit the red download button and got it on the second try. I might spend some time trying to figure it out, but am okay with it for now. (maybe because I have an Internet SPN and an MMS APN? Maybe because I am connected to both wifi and cellular with an LTE connection?)

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post