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    after update to 24.04-1.3 calling is not possible anymore

    Scheduled Pinned Locked Moved Unsolved Xiaomi Poco X3 NFC
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    • B Online
      bunt7
      last edited by

      After I updated to 24.04-1.3 I can call people and they hear me, but I can't hear them.

      Also since a long time I nearly never hear the free line signal when I call somebody, neather the engaged tone.

      I would be happy to get support.

      G 1 Reply Last reply Reply Quote 0
      • G Offline
        gpatel-fr @bunt7
        last edited by

        @bunt7

        fear not, the cavalry is coming ! that's the good news.

        The bad news is that I'm not the cavalry. No support from me, sorry.

        What I can do is to remark that you are as far as I know the only one reporting this problem, so giving some bits of information about your phone would be a good thing.

        If you want to revert your phone to a previous state (but still 24.04-1.x), that's possible, take a look at this post

        As of your second problem that you are citing with 'since a long time', it's something that is seen since VoLTE support was introduced. It depends on the phone network provider but when your cellular service has this problem, all versions of Ubuntu Touch had it indeed.
        There is some work done just currently to solve it, but it's not here yet.

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        • B Online
          bunt7 @gpatel-fr
          last edited by

          @gpatel-fr of course, I forget to name it. Is a Xiaomi POCCO X3 NFC

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          • B Online
            bunt7 @gpatel-fr
            last edited by

            @gpatel-fr anyway thanks for your lines and good to know, that the problems with tones is frequently.

            B 1 Reply Last reply Reply Quote 0
            • KenedaK Keneda moved this topic from Support
            • B Online
              bunt7 @bunt7
              last edited by

              Now I tried some thinks out. After I switched to only 2G calling work properly. But I cant use the internet anymore.
              Bevor the update I used always 2/3/4/5 G, and both were possible, calling and internet.

              G 1 Reply Last reply Reply Quote 0
              • G Offline
                gpatel-fr @bunt7
                last edited by

                @bunt7

                I think that your device is here:

                https://gitlab.com/ubports/porting/community-ports/android10/xiaomi-poco-x3

                try to return your phone to 1.2 using the link I provided.

                A direct return should be possible using sudo system-image-cli -b 2 -m 3

                Before doing it take note of the kernel version with uname -a

                After downgrade check if your phone works correctly, if not it's not a regression it's a random coincidence then post again here so we can investigate further.

                If yes (the problem is fixed in 1.2), it's indeed a regression of 1.3, then use again uname -a, if the output is NOT the same the problem may be in the kernel that was recompiled, so create an issue in the kernel subrepository, if the output is the same better create an issue in the other subrepository.

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                • B Online
                  bunt7
                  last edited by

                  I tryed today trevert my phone to a previous state, but it din'nt work.
                  Tomorrow I will try again and tell if I sugseed.
                  Thanks a lot for your support!

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