Dekko 2 inbox issue

Isolated-thinker

Greetings!
I just recently became a part of the Ubuntu Touch family with the OnePlus One phone. Though I have only been using it for a short amount of time, I really like it!

I am trying to get my Dekko 2 email set up on my phone, and I am having a bit of an issue....

Only part of the time, Dekko is able to read just some of my mail folders, though it seems to really like reading my spam folder as that is the number one folder I am able to access. I am using my mail from gmx as my main mail provider. When I go to view the "All inboxes" option, as it is the only inbox option there seems to be, I get a blank screen. No emails, read or unread, a re displayed. Even under all of the other tabs in the "All inboxes" there are no messages.

When I go to the upper left-hand menu, I am able to view items in my Trash, spam, and the "Smart Folder" for the "Today" messages. However, still nothing in the inbox proper.

Would anyone know if I am missing a setting anywhere?
Thanks!

elastic

Hi, go to dekko on github - under issues there is a thread about this and a download of an unreleased version that solves that issue

Isolated-thinker

@elastic Thanks for the reply.
I did a search on git hub for dekko, and variations of, and a lot of unrelated search results came up, such as usernames and the like. I also did a web search with similar results.

I hate to ask, but would you be able to provide a link to the git hub page for dekko?

advocatux

@isolated-thinker handy Dekko links:

https://www.dekkoproject.org/
https://gitlab.com/dekkoproject/
https://forums.ubports.com/topic/1477/dekko2-developer-community-thread

hummlbach

@isolated-thinker Yes its on gitlab not github (anymore?). The issue @elastic was referring to is this one I think: https://gitlab.com/dekkoproject/dekko/issues/66

UKPhil

I think I may of missed something here, but I have not been able to use Dekko2 on my updated devices for a bit now. I was under the impression that Dekko2 was not working on 16.04 currently?

hummlbach

@UKPhil i asume @Isolated-thinker was asking about Dekko 2 on 15.04...
Regarding 16.04: In the meanwhile, there is an unofficial Dekko 2 "ubports community build" for 16.04, but you can't really call it "working" yet... (See the other forum thread linked by @advocatux above.)

UKPhil

@hummlbach thanks for that and put my mind at rest.

Think I will have a look at the build and see how I go with that as I have been missing a good email client.

Isolated-thinker

Yes, I am on 15.04 Bacon.

Thank you for the links, and I will check them out when I have the opportunity.

I did find, tucked away, my real inbox. I had to go to, the menu with the 3 dashes, at the bottom the + at the folder, personal, inbox.

Thank you all for the help, and I will check out to thinks.

Thanks again!

A Former User

@isolated-thinker I had a similar problem on my BQ Aquaris E4.5 (running 15.04 (r3) ) earlier this year and found the solution here
https://gitlab.com/dekkoproject/dekko/issues/66

I opened the web page on the phone and installed the click file (or whatever it is called!) posted by Dan Chapman .

Since then I've been accessing email on three accounts with no problems.

Isolated-thinker

@ziggutas said in Dekko 2 inbox issue:

@isolated-thinker I had a similar problem on my BQ Aquaris E4.5 (running 15.04 (r3) ) earlier this year and found the solution here
https://gitlab.com/dekkoproject/dekko/issues/66

I opened the web page on the phone and installed the click file (or whatever it is called!) posted by Dan Chapman .

Since then I've been accessing email on three accounts with no problems.

I installed the click file and rebooted my OPO and it did not work. I also tried installing and not restarting, which did not work. I also installed and then updated Dekko from the App Store, still did not work.

I'm starting to think it's me at this point, lol!

domubpkm

@isolated-thinker Hi.
As it said for this issue :

@dpniel · 7 months ago

Owner
@userj1 give this one a try but make sure to run restart dekkod before starting dekko

So, run restart dekkod in terminal.
Try this and run dekko 0.1.6 again.

Good luck !

UKPhil

I have tried to download via the terminal and all i get is 'command not found'

A Former User

@isolated-thinker Been wondering about your problem with Dekko and trying to remember all the steps I took before it started working properly on my BQ phone. Trouble is the memory ain't what it used to be...and I tried so many things it's hard to keep track anyway!

I too use gmx. On phone: Dekko, account settings, incoming server, port 993. Enable imap idle toggled to green.

Longshot, but I suppose you did install the click that was supposed to work better of the two versions posted in the gitlab thread?

Isolated-thinker

It pays to read everything, lol!
The entry form 6 months ago that does as follows,

" Dan Chapman @dpniel · 6 months ago
Owner

Recent reports on telegram would suggest the last click wasn't a solution for everyone.

dekko2.dekkoproject_0.1.6_armhf.clickseems to be alot better and should be a much more reliable solution to this bug."

I installed that click and restarted Dekko 2 and it now operates as intended!!!!!!

Thank you everyone for your help, I honestly do appreciate it!!!!!!

hummlbach

Is anyone of you using this "all inbox" fix and not able to delete mails?

A Former User

@hummlbach Deleting mail on Dekko works fine on bq phone.

Isolated-thinker

@hummlbach said in Dekko 2 inbox issue:

Is anyone of you using this "all inbox" fix and not able to delete mails?

As far as I can tell, I am able to delete emails on my OPO with this fix.