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How to manually upgrade from OTA-3 to OTA-4

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    • M Offline
      marc_aurel
      last edited by marc_aurel 31 Aug 2018, 15:22

      Unfortunately, I can't update my Fairphone 2. I have tried the update on three different systems:

      1. macOS

      The installer app asks in an infinite loop for the password. I have reproduced this error with a PIN and a password.

      macOS screenshot

      The first install didn't work either. It's a usb-c driver issue, I think.

      1. Neon

      I managed the first installation in Neon. The installer couldn't update the device with the following error:

      Neon screenshot

      I also couldn't install the recent installer. Therefore I removed the files for the installer at /opt/ and /usr/share/applications with sudo. Then I tried the installation again, but nothing happens after entering the password.

      Installation screenshot

      1. Windows 10

      The installation app sais, that I have to reboot in bootloader but afterwards nothing happens. This application doesn't ask for a passwird.

      Very frustrating user experience with UBPorts update!!

      I have added some screenshots, but unfortunately they are not schon in the forum with the suggested syntax:

      https://www.dropbox.com/s/0oy7f3j6m4ug3y/screenshot macOS.png?dl=0
      https://www.dropbox.com/s/gi1gavtx9r34e2n/screenshot neon.png?dl=0
      https://www.dropbox.com/s/cvr3d2u7vjp5jn3/Install screenshot.png?dl=0

      M F 2 Replies Last reply 31 Aug 2018, 15:27 Reply Quote 0
      • M Online
        mihael @marc_aurel
        last edited by 31 Aug 2018, 15:27

        @marc_aurel You may want to check the method described above with system-image-cli - it is done from the phone terminal or from a computer logged into the phone via adb or ssh.

        M 1 Reply Last reply 1 Sept 2018, 14:15 Reply Quote 0
        • M Offline
          marc_aurel @mihael
          last edited by 1 Sept 2018, 14:15

          @mihael This requires a setup for ssh, doesn't it?

          It this instruction up to date? I'm not sure because of the path with the directory "phablet". I wouldn't call a FF2 a phablet.

          M 1 Reply Last reply 1 Sept 2018, 16:25 Reply Quote 0
          • M Online
            mihael @marc_aurel
            last edited by 1 Sept 2018, 16:25

            @marc_aurel I don't remember if I did it this way but just connect a usb cable and then adb shell and you are inside the phone from the computer. Or just type that command for the updatr within the phone terminal app - you don't even need a computer, just the phone connected to internet.

            M 1 Reply Last reply 1 Sept 2018, 20:31 Reply Quote 1
            • M Offline
              marc_aurel @mihael
              last edited by 1 Sept 2018, 20:31

              @mihael Thanks, this works now.

              Unfortunately the settings of the new UBports still doesn't offer custom text size. This is a problem for visual impaired people. Has someone an idea, whether whis is on the roadmap?

              Dekko is not working any more. Has someone a recommendation for an email app?

              S 1 Reply Last reply 1 Sept 2018, 21:04 Reply Quote 0
              • S Offline
                Stefano @marc_aurel
                last edited by 1 Sept 2018, 21:04

                @marc_aurel DEKKO beta is here:

                1 Reply Last reply Reply Quote 0
                • F Offline
                  flohack @marc_aurel
                  last edited by 1 Sept 2018, 21:20

                  @marc_aurel BTW the password is the one of your PC, not the phone...

                  My languages: πŸ‡¦πŸ‡Ή πŸ‡©πŸ‡ͺ πŸ‡¬πŸ‡§ πŸ‡ΊπŸ‡Έ

                  1 Reply Last reply Reply Quote 0
                  • G Offline
                    GT
                    last edited by 8 Sept 2018, 17:30

                    Hi all, short question:

                    if I manually upgrade to OTA-4 following the described steps, will I lose my data and apps or will they remain intact on the device after the update? Thanks.

                    A S 2 Replies Last reply 8 Sept 2018, 17:42 Reply Quote 0
                    • A Offline
                      advocatux @GT
                      last edited by 8 Sept 2018, 17:42

                      @gt you'll keep all your data as long as you don't check the wipe option.

                      Anyhow, if your data is important for you, you should make a backup

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        Stefano @GT
                        last edited by 8 Sept 2018, 17:55

                        @gt The apps that were not updated to 16.04 might( most likely) not work, data should stays intact.

                        1 Reply Last reply Reply Quote 0
                        • A Offline
                          Aloys
                          last edited by Aloys 9 Sept 2018, 21:34 9 Sept 2018, 21:23

                          Hello,

                          I tried to install 16.04 stable on FP2, with the method described above, but it failed. I did two attempt, both failed.
                          I have currently 15.04rc22 and I did what is described in this post:
                          [HowTo] [FP2] Update baseband & other firmware. Could it be the reason why it fail? or any idea?
                          In fact I see that it seems to be a known or similar bug described in ubports installer issues. But not clear if there is a workaround or not?

                          The installer I used is ubports-installer_0.1.21-beta_amd64.deb (running in Kubuntu 18.04).

                          It starts correctly but then I have these screen:
                          0_1536526896548_Screenshot_20180909_224708.png

                          Then I close the installer. I have to remove the battery to restart the phone and it starts again with the 15.04rc22 (ouf!).
                          I have one change: the screen at the boot is new (Fairphone powered by UBports and no more android).

                          Here is the full log:

                          me@mylaptop:~/Temp$ ubports-installer 
                          Pug interceptor registered successfully
                          debug: Welcome to the party
                          debug: Killing all running adb servers...
                          debug: Using native platform tools!
                          debug: Running platform tool exec cmd adb kill-server
                          debug: 
                          debug: Running platform tool exec cmd adb -P 5038 kill-server
                          debug: 
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug: Successfully downloaded devices list
                          warn: Running latest stable version.
                          debug: 
                          debug: adb shell: getprop ro.product.device
                          debug: Running platform tool exec cmd adb -P 5038 shell getprop ro.product.device
                          debug: 
                          debug: getprop: FP2
                          debug: adb shell: cat /etc/system-image/channel.ini
                          debug: Running platform tool exec cmd adb -P 5038 shell cat /etc/system-image/channel.ini
                          debug: 
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug: 
                          debug: reboot to bootloader
                          debug: Running platform tool exec cmd adb -P 5038 reboot bootloader
                          debug: 
                          debug: reboot to bootloader [DONE] err:null
                          debug: checking password
                          debug: correct password
                          debug: fastboot: wait for device
                          info: Download startCheck
                          info: checked: recovery-FP2.img
                          info: /home/me/.cache/ubports/images/FP2/recovery-FP2.img already exists with the expected checksum, so download will be skipped
                          info: checked: splash-FP2.img
                          info: /home/me/.cache/ubports/images/FP2/splash-FP2.img already exists with the expected checksum, so download will be skipped
                          info: Download complete
                          info: done downloading(once listener)
                          debug: fastboot: flash; [{"url":"http://cdimage.ubports.com/devices/recovery-FP2.img","checksum":"534cc2da2add4a2bd8136b01069ed7dbe432076659fd4780910b6910b916f77b","type":"recovery","path":"/home/me/.cache/ubports/images/FP2"},{"type":"splash","url":"http://cdimage.ubports.com/devices/splash-FP2.img","checksum":"2bf76ec909af34d9896a954cd6c4ed5ad114d6053e59b7a856325b4fcfca43cd","path":"/home/me/.cache/ubports/images/FP2"}]
                          info: Booting into recovery image...
                          error: Devices: Error: Fastboot: Unknown error:  downloading 'boot.img'...
                          OKAY [  0.360s]
                          booting...
                          FAILED (remote: bootimage: incomplete or not signed)
                          finished. total time: 0.361s
                          
                          info: STARTING OVER
                          debug: Welcome to the party
                          debug: Killing all running adb servers...
                          debug: Using native platform tools!
                          debug: Running platform tool exec cmd adb kill-server
                          debug: 
                          debug: Running platform tool exec cmd adb -P 5038 kill-server
                          debug: 
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug: Successfully downloaded devices list
                          warn: Running latest stable version.
                          debug:  message=Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          , stack=Error: Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          
                             at ChildProcess.exithandler (child_process.js:282:12)
                             at emitTwo (events.js:125:13)
                             at ChildProcess.emit (events.js:213:7)
                             at maybeClose (internal/child_process.js:921:16)
                             at Socket.stream.socket.on (internal/child_process.js:348:11)
                             at emitOne (events.js:115:13)
                             at Socket.emit (events.js:210:7)
                             at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug:  message=Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          , stack=Error: Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          
                             at ChildProcess.exithandler (child_process.js:282:12)
                             at emitTwo (events.js:125:13)
                             at ChildProcess.emit (events.js:213:7)
                             at maybeClose (internal/child_process.js:921:16)
                             at Socket.stream.socket.on (internal/child_process.js:348:11)
                             at emitOne (events.js:115:13)
                             at Socket.emit (events.js:210:7)
                             at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug:  message=Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          , stack=Error: Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          
                             at ChildProcess.exithandler (child_process.js:282:12)
                             at emitTwo (events.js:125:13)
                             at ChildProcess.emit (events.js:213:7)
                             at maybeClose (internal/child_process.js:921:16)
                             at Socket.stream.socket.on (internal/child_process.js:348:11)
                             at emitOne (events.js:115:13)
                             at Socket.emit (events.js:210:7)
                             at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug:  message=Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          , stack=Error: Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          
                             at ChildProcess.exithandler (child_process.js:282:12)
                             at emitTwo (events.js:125:13)
                             at ChildProcess.emit (events.js:213:7)
                             at maybeClose (internal/child_process.js:921:16)
                             at Socket.stream.socket.on (internal/child_process.js:348:11)
                             at emitOne (events.js:115:13)
                             at Socket.emit (events.js:210:7)
                             at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug:  message=Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          , stack=Error: Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          
                             at ChildProcess.exithandler (child_process.js:282:12)
                             at emitTwo (events.js:125:13)
                             at ChildProcess.emit (events.js:213:7)
                             at maybeClose (internal/child_process.js:921:16)
                             at Socket.stream.socket.on (internal/child_process.js:348:11)
                             at emitOne (events.js:115:13)
                             at Socket.emit (events.js:210:7)
                             at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug:  message=Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          , stack=Error: Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          
                             at ChildProcess.exithandler (child_process.js:282:12)
                             at emitTwo (events.js:125:13)
                             at ChildProcess.emit (events.js:213:7)
                             at maybeClose (internal/child_process.js:921:16)
                             at Socket.stream.socket.on (internal/child_process.js:348:11)
                             at emitOne (events.js:115:13)
                             at Socket.emit (events.js:210:7)
                             at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug:  message=Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          , stack=Error: Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          
                             at ChildProcess.exithandler (child_process.js:282:12)
                             at emitTwo (events.js:125:13)
                             at ChildProcess.emit (events.js:213:7)
                             at maybeClose (internal/child_process.js:921:16)
                             at Socket.stream.socket.on (internal/child_process.js:348:11)
                             at emitOne (events.js:115:13)
                             at Socket.emit (events.js:210:7)
                             at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug:  message=Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          , stack=Error: Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          
                             at ChildProcess.exithandler (child_process.js:282:12)
                             at emitTwo (events.js:125:13)
                             at ChildProcess.emit (events.js:213:7)
                             at maybeClose (internal/child_process.js:921:16)
                             at Socket.stream.socket.on (internal/child_process.js:348:11)
                             at emitOne (events.js:115:13)
                             at Socket.emit (events.js:210:7)
                             at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                          debug: adb shell: echo 1
                          debug: Running platform tool exec cmd adb -P 5038 shell echo 1
                          debug:  message=Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          , stack=Error: Command failed: adb -P 5038 shell echo 1
                          error: no devices/emulators found
                          
                             at ChildProcess.exithandler (child_process.js:282:12)
                             at emitTwo (events.js:125:13)
                             at ChildProcess.emit (events.js:213:7)
                             at maybeClose (internal/child_process.js:921:16)
                             at Socket.stream.socket.on (internal/child_process.js:348:11)
                             at emitOne (events.js:115:13)
                             at Socket.emit (events.js:210:7)
                             at Pipe._handle.close [as _onclose] (net.js:549:12), killed=false, code=1, signal=null, cmd=adb -P 5038 shell echo 1
                          debug: Killing all running adb servers...
                          debug: Using native platform tools!
                          debug: Running platform tool exec cmd adb kill-server
                          Good bye!
                          debug: 
                          debug: Running platform tool exec cmd adb -P 5038 kill-server
                          debug: 
                          
                          
                          me@mylaptop:~/Temp$
                          
                          A 1 Reply Last reply 9 Sept 2018, 23:17 Reply Quote 0
                          • A Offline
                            advocatux @Aloys
                            last edited by 9 Sept 2018, 23:17

                            @ublublu @lionelb has reported success finally going from vivid to xenial on a FP2 using UBports Installer version 0.1.12-beta (YMMV).

                            1 Reply Last reply Reply Quote 1
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