OwnCloud Sync is connecting but not syncing

Bastos · 22 May 2017, 12:35

I installed OwnCloud from OpenStore the configuration works, I can chose my local and remote folder, than I can can click sync in Sync-Service and it says "last sync : 31 Minutes ago"
So every thing seems to be OK. But no files are landing in my home directory...

Bastos · 22 May 2017, 12:45

In the local folder I only can see some *.db files. See screenshot. 0_1495457075486_screenshot20170522_144248780.png

uzanto · 23 May 2017, 08:56

I solved it by going to General Settings and selecting a Sync Frequency.

By default it is selected No Sync and I think it is interpreted as not to synchronize never, even if you use the button to do it.

Bastos · 23 May 2017, 10:05

@uzanto unfortunately not working but thanks.

Could it be a certificate issue?

uzanto · 23 May 2017, 11:27

Have you selected the local and remote folder in Sync settings?

Also in account settings I select my username by this way username@domain.org not just the username

@Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

Bastos · 23 May 2017, 13:41

@uzanto said in OwnCloud Sync is connecting but not syncing:

Have you selected the local and remote folder in Sync settings?
Also in account settings I select my username by this way username@domain.org not just the username
@Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

I have done all the three advices, but unfortunately no success.
I also tried to add a folder on the device (loacal) to see if it works the other way, but also nothing.

uzanto · 23 May 2017, 14:35

@Bastos

My config:

General Settings
Username
username@domain.com
Password
xxxxxxxxxxxx
Server URL
https://cloud.domain.com
Sync on Mobile Data uncheck
Sync Frequency
15 minutes

Sync Settings
Local Folder
/home/phablet/ownCloud
Remote folder
/

And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

System Information:

BQ Aquaris E4.5 Ubuntu Edition
SO Ubuntu 15.04 (r1) - armhf (20170505)

Owncloud Sync
Client Version 0.1
Owncloudcmd Version 1.8.1

PD: Try uninstalling the app, delete all information, cache, ... and then install it again

Bastos · 24 May 2017, 09:15

@uzanto said in OwnCloud Sync is connecting but not syncing:

PD: Try uninstalling the app, delete all information, cache, ... and then install it again

I have deleted the app -> restarted -> installed again but all the old settings are there. So how do I purge owncloud?
I tried sudo su -> apt-get purge owncloud but it fails...

Bastos · 24 May 2017, 11:01

@Bastos said in OwnCloud Sync is connecting but not syncing:

apt-get purge owncloud but it fails...

I managed to get the settings deleted.
uninstall owncloud -> File Manager (hidden files enabled and in root mode) -> home/phablet/.config/ownclod-sync -> delete the config file -> reinstall owncloud
and config starts new

Bastos · 24 May 2017, 11:25

@uzanto said in OwnCloud Sync is connecting but not syncing:

My config:
General Settings
Username
username@domain.com
Password
xxxxxxxxxxxx
Server URL
https://cloud.domain.com
Sync on Mobile Data uncheck
Sync Frequency
15 minutes
Sync Settings
Local Folder
/home/phablet/ownCloud
Remote folder
/
And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

Thanks @uzanto. I did.

Your advice username@domain.com did not work. I had to chose only username to succesfully connect...

... but unfortunately the previous selected folder config has not been deleted. So I tried adapt settings but same problem.

Does anybody know where and how to delete the entire configurations of an app?

uzanto · 24 May 2017, 13:57

@Bastos Delete the folders /home/phablet/.config/owncloud-sync and /home/phablet/.local/share/owncloud-sync I think that's all you need.

Have you tried to use http instead https on the address?

Bastos · 24 May 2017, 14:52

I tried to delete both folders. Configured -> got connection -> set local and destination but all the same

The two differences are,

that I have not choosen / but a specific directory (Do not want to have 45GB synced..
I do not use /home/phablet/ownCloud because folder ownCloud is not there and OC has no privileges to create. So I created out of OC /home/phablet/Documents/MobileDokumente

Could it be that it is set to one way sync by default and/or "local has priority" and I have to change to two way sync?

uzanto · 27 May 2017, 10:59

Have you tried to use http instead https? It's my last bullet...

Bastos · 28 May 2017, 07:19

@uzanto said in OwnCloud Sync is connecting but not syncing:

Have you tried to use http instead https? It's my last bullet...

Tried, but the same unfortunately...

RedXXIII · 11 Sept 2017, 08:38

For me it just worked "out of the box" on my phone and tablet. My config :
Account Settings
Username & Password (same format that when you log in your server website, for me it is just the username, not username@domain.org)
Server URL : https://webcloud.zaclys.com
Sync on mobile data checked (but it also works unchecked)
Sync frequency : 60 minutes (what you want but don't choose "No sync" !)

Sync Folders
Local Folder : /home/phablet/Documents
Remote Folder : /Documents

Local Folder : /home/phablet/Pictures/com.ubuntu.camera
Remote Folder : /Photos/Aquaris

Local Folder : /home/phablet/Videos/com.ubuntu.camera
Remote Folder : /Videos/Aquaris

Sync service
you have to activate the service
you can manually sync to test your config

I use a server from Zaclys : https://www.zaclys.com/
They use the 8.0.4 Owncloud version but they offer the Nextcloud 12 version too.

I tried too with Unixcorn : https://unixcorn.org/
with https://cloud.unixcorn.org and a 12.0.2 Nextcloud version but it never worked for me (no sync).

I suppose that Owncloud-Sync doesn't works with Nextcloud. It would be great thought !
I hope all of this could help you.