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    OwnCloud Sync is connecting but not syncing

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    owncloudnextcloud
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      • BastosB Offline
        Bastos
        last edited by NeoTheThird

        I installed OwnCloud from OpenStore the configuration works, I can chose my local and remote folder, than I can can click sync in Sync-Service and it says "last sync : 31 Minutes ago"
        So every thing seems to be OK. But no files are landing in my home directory...

        BastosB 1 Reply Last reply Reply Quote 0
        • BastosB Offline
          Bastos @Bastos
          last edited by

          In the local folder I only can see some *.db files. See screenshot. 0_1495457075486_screenshot20170522_144248780.png

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          • uzantoU Offline
            uzanto
            last edited by

            I solved it by going to General Settings and selecting a Sync Frequency.

            By default it is selected No Sync and I think it is interpreted as not to synchronize never, even if you use the button to do it.

            BastosB 1 Reply Last reply Reply Quote 0
            • BastosB Offline
              Bastos @uzanto
              last edited by

              @uzanto unfortunately not working but thanks.

              Could it be a certificate issue?

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              • uzantoU Offline
                uzanto
                last edited by

                Have you selected the local and remote folder in Sync settings?

                Also in account settings I select my username by this way username@domain.org not just the username

                @Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

                BastosB 1 Reply Last reply Reply Quote 0
                • BastosB Offline
                  Bastos @uzanto
                  last edited by

                  @uzanto said in OwnCloud Sync is connecting but not syncing:

                  Have you selected the local and remote folder in Sync settings?
                  Also in account settings I select my username by this way username@domain.org not just the username
                  @Bastos https://bugs.launchpad.net/owncloud-sync/+bug/1591238

                  I have done all the three advices, but unfortunately no success.
                  I also tried to add a folder on the device (loacal) to see if it works the other way, but also nothing.

                  uzantoU 1 Reply Last reply Reply Quote 0
                  • uzantoU Offline
                    uzanto @Bastos
                    last edited by uzanto

                    @Bastos

                    My config:

                    General Settings
                    Username
                    username@domain.com
                    Password
                    xxxxxxxxxxxx
                    Server URL
                    https://cloud.domain.com
                    Sync on Mobile Data uncheck
                    Sync Frequency
                    15 minutes

                    Sync Settings
                    Local Folder
                    /home/phablet/ownCloud
                    Remote folder
                    /

                    And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

                    System Information:

                    BQ Aquaris E4.5 Ubuntu Edition
                    SO Ubuntu 15.04 (r1) - armhf (20170505)

                    Owncloud Sync
                    Client Version 0.1
                    Owncloudcmd Version 1.8.1

                    PD: Try uninstalling the app, delete all information, cache, ... and then install it again

                    BastosB 2 Replies Last reply Reply Quote 0
                    • BastosB Offline
                      Bastos @uzanto
                      last edited by

                      @uzanto said in OwnCloud Sync is connecting but not syncing:

                      PD: Try uninstalling the app, delete all information, cache, ... and then install it again

                      I have deleted the app -> restarted -> installed again but all the old settings are there. So how do I purge owncloud?
                      I tried sudo su -> apt-get purge owncloud but it fails...

                      BastosB 1 Reply Last reply Reply Quote 0
                      • BastosB Offline
                        Bastos @Bastos
                        last edited by

                        @Bastos said in OwnCloud Sync is connecting but not syncing:

                        apt-get purge owncloud but it fails...

                        I managed to get the settings deleted.
                        uninstall owncloud -> File Manager (hidden files enabled and in root mode) -> home/phablet/.config/ownclod-sync -> delete the config file -> reinstall owncloud
                        and config starts new 🙂

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                        • BastosB Offline
                          Bastos @uzanto
                          last edited by

                          @uzanto said in OwnCloud Sync is connecting but not syncing:

                          My config:
                          General Settings
                          Username
                          username@domain.com
                          Password
                          xxxxxxxxxxxx
                          Server URL
                          https://cloud.domain.com
                          Sync on Mobile Data uncheck
                          Sync Frequency
                          15 minutes
                          Sync Settings
                          Local Folder
                          /home/phablet/ownCloud
                          Remote folder
                          /
                          And then, you need to click on Sync Servcie/Sync and the device should start to synchronice

                          Thanks @uzanto. I did.

                          Your advice username@domain.com did not work. I had to chose only username to succesfully connect...

                          ... but unfortunately the previous selected folder config has not been deleted. So I tried adapt settings but same problem.

                          Does anybody know where and how to delete the entire configurations of an app?

                          uzantoU 1 Reply Last reply Reply Quote 0
                          • uzantoU Offline
                            uzanto @Bastos
                            last edited by uzanto

                            @Bastos Delete the folders /home/phablet/.config/owncloud-sync and /home/phablet/.local/share/owncloud-sync I think that's all you need.

                            Have you tried to use http instead https on the address?

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                            • BastosB Offline
                              Bastos
                              last edited by

                              I tried to delete both folders. Configured -> got connection -> set local and destination but all the same

                              The two differences are,

                              • that I have not choosen / but a specific directory (Do not want to have 45GB synced..
                              • I do not use /home/phablet/ownCloud because folder ownCloud is not there and OC has no privileges to create. So I created out of OC /home/phablet/Documents/MobileDokumente

                              Could it be that it is set to one way sync by default and/or "local has priority" and I have to change to two way sync?

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                              • uzantoU Offline
                                uzanto
                                last edited by

                                Have you tried to use http instead https? It's my last bullet...

                                BastosB 1 Reply Last reply Reply Quote 0
                                • BastosB Offline
                                  Bastos @uzanto
                                  last edited by

                                  @uzanto said in OwnCloud Sync is connecting but not syncing:

                                  Have you tried to use http instead https? It's my last bullet...

                                  Tried, but the same unfortunately...

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                                  • RedXXIIIR Offline
                                    RedXXIII
                                    last edited by

                                    For me it just worked "out of the box" on my phone and tablet. My config :
                                    Account Settings
                                    Username & Password (same format that when you log in your server website, for me it is just the username, not username@domain.org)
                                    Server URL : https://webcloud.zaclys.com
                                    Sync on mobile data checked (but it also works unchecked)
                                    Sync frequency : 60 minutes (what you want but don't choose "No sync" !)

                                    Sync Folders
                                    Local Folder : /home/phablet/Documents
                                    Remote Folder : /Documents

                                    Local Folder : /home/phablet/Pictures/com.ubuntu.camera
                                    Remote Folder : /Photos/Aquaris

                                    Local Folder : /home/phablet/Videos/com.ubuntu.camera
                                    Remote Folder : /Videos/Aquaris

                                    Sync service
                                    you have to activate the service
                                    you can manually sync to test your config

                                    I use a server from Zaclys : https://www.zaclys.com/
                                    They use the 8.0.4 Owncloud version but they offer the Nextcloud 12 version too.

                                    I tried too with Unixcorn : https://unixcorn.org/
                                    with https://cloud.unixcorn.org and a 12.0.2 Nextcloud version but it never worked for me (no sync).

                                    I suppose that Owncloud-Sync doesn't works with Nextcloud. It would be great thought !
                                    I hope all of this could help you.

                                    Fairphone 3+ / BQ Aquaris M10 FHD / BQ Aquaris E5

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