• Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login
UBports Robot Logo UBports Forum
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
  • Search
  • Register
  • Login

M10 HD on boot loop after trying usbports-installer

Scheduled Pinned Locked Moved Support
51 Posts 7 Posters 9.0k Views 2 Watching
Loading More Posts
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      Marathon2422
      last edited by Marathon2422 1 Jan 2020, 14:17 1 Jan 2020, 13:37

      Try Ubuntu touch first ,with Adb and fastboot working, flashing with spflashtool, should get you into a working Ubuntu Touch, then you flash it to Ubports as explained in "Ubport Docs"

      When think you have enough charge in the device, go-ahead and try with spflashtool.
      Set it all up ( firmware upgrade),and press the download button then connect your device and listen and watch the progress bar.

      A 1 Reply Last reply 1 Jan 2020, 17:26 Reply Quote 0
      • A Offline
        Angela_92 @Marathon2422
        last edited by 1 Jan 2020, 17:26

        @Marathon2422 What's the difference between UBports and Ubuntu Touch? I thought it was the same OS for this device...

        I've tried to flash it with spflashboot (with the MT8163_Android_scatter.txt from the UBports recovery image, hope it was the right one) but I got the following message:

        "PMT changed for the ROM; it must be downloaded.
        Please select Fomat All+Download scene and try again"

        M 1 Reply Last reply 1 Jan 2020, 19:01 Reply Quote 0
        • M Offline
          Marathon2422 @Angela_92
          last edited by 1 Jan 2020, 19:01

          @Angela_92
          do not use that format all option, it will mess up your nvram (wifi)
          Ubuntu Touch is the "cannocial version that m10 ubuntu devices came with #flashing it unlocks your device# then you can install the Ubports version which gets updates and improvements.

          1 Reply Last reply Reply Quote 0
          • M Offline
            Marathon2422
            last edited by 1 Jan 2020, 19:12

            do you have the m10 android firmware , you could try going back to android to fix your rebooting problem.
            Then start again.
            or make sure you reboot your PC ,so everything is freshened up .and just try again ( using "firmware upgrade "option).

            A 1 Reply Last reply 2 Jan 2020, 08:43 Reply Quote 0
            • A Offline
              Angela_92 @Marathon2422
              last edited by Angela_92 1 Feb 2020, 16:09 2 Jan 2020, 08:43

              @Marathon2422 I managed to get back to Android and finally fix the rebooting system, thank you!

              I intend to do this now: https://docs.ubports.com/en/latest/userguide/install.html i.e. use SP flashtool with the Ubuntu Touch ROM for my device choosing “Firmware Upgrade” and not any other option.

              After this, I expect to end up with an old version of Touch so I'll have to use the UBports installer.

              Before proceeding... is it OK, am I missing something?

              M 1 Reply Last reply 2 Jan 2020, 21:13 Reply Quote 0
              • M Offline
                Marathon2422 @Angela_92
                last edited by 2 Jan 2020, 21:13

                @Angela_92
                glad you got back to a functioning device , now try again, check your os on your PC against the info / intructions about "libris" or "modemanager" just to be sure
                good luck

                1 Reply Last reply Reply Quote 0
                • A Offline
                  Angela_92
                  last edited by 3 Jan 2020, 10:23

                  I've tried to use the flashtool with the Ubuntu Touch ROM following these instructions (https://docs.ubports.com/en/latest/userguide/install.html#install-on-legacy-android-devices) and previously fixing the modemmanager issue, as per this (https://web.archive.org/web/20180118130643/http://www.mibqyyo.com/en-articles/2015/09/16/ubuntu-android-installation-process-for-bq-aquaris-e4-5-and-e5).

                  However, I'm getting a #1013 error, i.e. SP flash tool encountered an error while attempting to communicate with the phone via the target port. I don't know why this happens, as I'm using the last version of the tool, the very USB cable that came with the device, the one 2.0 USB port my laptop has (and not the 3.0) and the device is switched off with a loaded battery. I can't try in any other computer, what else can I do?

                  ? 1 Reply Last reply 3 Jan 2020, 10:53 Reply Quote 0
                  • ? Offline
                    A Former User @Angela_92
                    last edited by 3 Jan 2020, 10:53

                    @Angela_92

                    I had a similar problem back in 2018 although my device was 'ubuntu edition' to start with.

                    I've just looked up my old post on the forum and found that I was getting an error 1013 too. Here is an extract from my post after finally succeeding with the flashtool:

                    "It took about five or six goes on the flash tool before it took off. The flash tool could not detect the usb port a few times.Then there was a BROM ERROR : S_COM_PORT_OPEN_FAIL (1013). Research suggested this could be cured by swapping usb port or cable."

                    You can see the thread here if it is of any use (You'll recognise some of the names ☺)

                    I have usb 2.0 and 3.0 ports on my laptop and I'm pretty sure I would have tried them both, but sadly can't remember which port made the breakthrough.

                    A 1 Reply Last reply 4 Jan 2020, 09:12 Reply Quote 0
                    • A Offline
                      Angela_92 @Guest
                      last edited by 4 Jan 2020, 09:12

                      @ziggutas It's USB 2.0 despite what the instructions said. Thank you!

                      1 Reply Last reply Reply Quote 0
                      • A Offline
                        Angela_92
                        last edited by 4 Jan 2020, 09:32

                        Ok, with all you help I was able to install (a very old version of) Ubuntu Touch in my device.

                        A very quick question before I go ahead, is it safe to use the automatic UBports installer now? Developer mode is enabled but for some reason while my laptop detects the device (I can access it from the file manager), UBports-installer does not, so I can select the device manually (M10 HD aka cooler) but I am not sure whether this is safe...

                        Also, if I go forward with the manual selection, should I "wipe personal data" (unmarked by default) or "flash system partitions using fastboot" (marked by default)? Just asking to be sure!

                        ? L 2 Replies Last reply 4 Jan 2020, 10:09 Reply Quote 0
                        • ? Offline
                          A Former User @Angela_92
                          last edited by 4 Jan 2020, 10:09

                          @Angela_92

                          Did you start the installer before plugging in the device and did you get a pop-up window on the device asking to allow usb debugging?

                          As you now have a clean, but old, os on the device you don't need to select wipe on the installer. I don't know about the 'fastboot' tickbox but I left it marked by default .

                          1 Reply Last reply Reply Quote 0
                          • L Offline
                            Lakotaubp @Angela_92
                            last edited by 4 Jan 2020, 10:10

                            @Angela_92 You should be safe. Dev mode on, permission for adb granted. If you want a double check run fastboot devices followed by adb devices to check your system sees the m10, but thats upto you. Then just run the installer.

                            1 Reply Last reply Reply Quote 0
                            • A Offline
                              Angela_92
                              last edited by Angela_92 1 Apr 2020, 10:37 4 Jan 2020, 10:37

                              adb devices lists it but fastboot devices does not, would this be OK?

                              ? 1 Reply Last reply 4 Jan 2020, 10:57 Reply Quote 0
                              • ? Offline
                                A Former User @Angela_92
                                last edited by 4 Jan 2020, 10:57

                                @Angela_92

                                What output did you get from fastboot devices ? Was it just nothing or no permissions?

                                A 1 Reply Last reply 4 Jan 2020, 10:59 Reply Quote 0
                                • A Offline
                                  Angela_92 @Guest
                                  last edited by 4 Jan 2020, 10:59

                                  @ziggutas just nothing.

                                  ? 1 Reply Last reply 4 Jan 2020, 11:20 Reply Quote 0
                                  • ? Offline
                                    A Former User @Angela_92
                                    last edited by 4 Jan 2020, 11:20

                                    @Angela_92 I don't know. I think you need to see your device in fastboot, but it might be better to hear from one of the others who know a lot more than I do.

                                    You did get the 'allow usb debugging' pop-up window on your device when plugging in to installer?

                                    A 1 Reply Last reply 4 Jan 2020, 14:40 Reply Quote 0
                                    • A Offline
                                      Angela_92 @Guest
                                      last edited by 4 Jan 2020, 14:40

                                      @ziggutas Yes, I got it. And it finally worked! Thank you!

                                      M ? 2 Replies Last reply 4 Jan 2020, 14:41 Reply Quote 0
                                      • M Offline
                                        Marathon2422 @Angela_92
                                        last edited by 4 Jan 2020, 14:41

                                        @Angela_92
                                        Yahooo

                                        1 Reply Last reply Reply Quote 0
                                        • A Offline
                                          Angela_92
                                          last edited by 4 Jan 2020, 14:43

                                          It looks so cool! Thank you so much!

                                          L 1 Reply Last reply 4 Jan 2020, 14:59 Reply Quote 0
                                          • L Offline
                                            Lakotaubp @Angela_92
                                            last edited by 4 Jan 2020, 14:59

                                            @Angela_92 Well done and enjoy

                                            1 Reply Last reply Reply Quote 0
                                            21 out of 51
                                            • First post
                                              21/51
                                              Last post