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    SOLVED VollaPhone fingerprint not available after using developer mode

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    • J
      jojumaxx last edited by

      Hi,

      I used the developer mode and on that screen there's an option which let's you change the method for authentication (PIN, passphrase,...). In German it's "Sicherheit nach dem Entsperren". Translated it must be something like "security after unlocking".

      I set this to PIN. Now I am not able to reactivate the fingerprint option. It's disabled and I can't find a way reenable it...

      Does somebody have any suggestions?

      Thank you!

      Happily running Ubuntu Touch:

      • BQ Aquaris E5 HD
      • BQ Aquaris M10 HD
      • Meizu MX4 Pro
      • Meizu Pro 5
      • PinePhone UBPorts Edition
      • Volla Phone
      J 1 Reply Last reply Reply Quote 0
      • J
        jojumaxx @jojumaxx last edited by

        @jojumaxx Seems like the phone "forgot" about the fingerprints that have been saved at that time. So I couldn't choose the fingerprint option, since "there were" no fingerprints.

        I deleted them all and created new ones and after that the fingerprint option was enabled again. It seems to work normal again.

        Happily running Ubuntu Touch:

        • BQ Aquaris E5 HD
        • BQ Aquaris M10 HD
        • Meizu MX4 Pro
        • Meizu Pro 5
        • PinePhone UBPorts Edition
        • Volla Phone
        Keneda 1 Reply Last reply Reply Quote 1
        • Keneda
          Keneda @jojumaxx last edited by

          @jojumaxx
          That's an issue you can report to volla with the workeround you found.

          2015-Now : Meizu MX4 (Stable) for daily use
          Spare : Nexus 5 (Stable)

          J 1 Reply Last reply Reply Quote 0
          • J
            jojumaxx @Keneda last edited by

            @keneda I will do so 👍

            Happily running Ubuntu Touch:

            • BQ Aquaris E5 HD
            • BQ Aquaris M10 HD
            • Meizu MX4 Pro
            • Meizu Pro 5
            • PinePhone UBPorts Edition
            • Volla Phone
            stanwood 1 Reply Last reply Reply Quote 0
            • stanwood
              stanwood @jojumaxx last edited by

              @jojumaxx Here's the link to the Vollaphone on UT issues:
              https://github.com/HelloVolla/ubuntu-touch-beta-tests/issues

              I didn't find any specific open issue relative to fingerprint, so I guess you can indeed create a new issue.

              Nexus 5 stable
              If God has a computer, it must be a GNU/Linux

              1 Reply Last reply Reply Quote 0
              • J
                jojumaxx last edited by jojumaxx

                @stanwood Thanks for the link.

                I reported it here.

                Happily running Ubuntu Touch:

                • BQ Aquaris E5 HD
                • BQ Aquaris M10 HD
                • Meizu MX4 Pro
                • Meizu Pro 5
                • PinePhone UBPorts Edition
                • Volla Phone
                1 Reply Last reply Reply Quote 0
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