UBports Robot Logo UBports Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    Data monitor crash

    Scheduled Pinned Locked Moved Support
    16 Posts 4 Posters 1.2k Views 1 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
      Reply
      • Reply as topic
      Log in to reply
      This topic has been deleted. Only users with topic management privileges can see it.
      • C Offline
        cliffcoggin
        last edited by

        Data Monitor crashed tonight (i.e the icon flashed briefly on screen then disappeared,). Restarting the phone did not help. Removing then re-installing did not help. Anybody else having this problem? I am using a Nexus 5 running OTA-16 stable.

        R C0n57an71nC 2 Replies Last reply Reply Quote 1
        • R Offline
          rdl85 @cliffcoggin
          last edited by

          @cliffcoggin I am running a Pixel 3a (stable) and it did the same thing. I uninstalled but the app icon still shows in my notification bar. Trying to figure out how to fully uninstall.

          C0n57an71nC 1 Reply Last reply Reply Quote 0
          • C0n57an71nC Offline
            C0n57an71n @rdl85
            last edited by C0n57an71n

            @rdl85 Hi. You need to disable the indicator first, than uninstall the app and restart. The app will be fixed soon, the developer is adding some improvements.

            C R 2 Replies Last reply Reply Quote 0
            • C0n57an71nC Offline
              C0n57an71n @cliffcoggin
              last edited by

              @cliffcoggin Sit tight, the app will start working soon.

              1 Reply Last reply Reply Quote 0
              • C Offline
                cliffcoggin @C0n57an71n
                last edited by

                @c0n57an71n said in Data monitor crash:

                @rdl85 Hi. You need to disable the indicator first, than uninstall the app and restart.

                But that can not be done without a working application, so one goes round in circles. Fortunately I do not have the indicator.

                1 Reply Last reply Reply Quote 1
                • R Offline
                  rdl85 @C0n57an71n
                  last edited by

                  @c0n57an71n I do admit, I forgot to uninstall the indicators before removing the program. However by the time I wanted to remove it the app would crash on startup. I then followed the directions in the apps description text in the Open Store to manually remove them: 1) cd .config/upstart 2) rm -r mattdaemon*. It did do something, but this is now what shows in my notifications bar:
                  screenshot20210323_184729747.png

                  C0n57an71nC M 2 Replies Last reply Reply Quote 0
                  • C0n57an71nC Offline
                    C0n57an71n @rdl85
                    last edited by

                    @rdl85 It didn't dissapear after reboot?

                    R 1 Reply Last reply Reply Quote 0
                    • R Offline
                      rdl85 @C0n57an71n
                      last edited by

                      @c0n57an71n unfortunatley it has not.

                      1 Reply Last reply Reply Quote 0
                      • C Offline
                        cliffcoggin
                        last edited by

                        I am glad to see the Data Monitor is working again. Thanks to Matteo Bellei.

                        1 Reply Last reply Reply Quote 2
                        • M Offline
                          matteo @rdl85
                          last edited by

                          @rdl85 in order to remove completely the indicator, you have to first delete the relevant daemon file by typing:

                          1. cd .config/upstart
                          2. rm -r mbellei-indicator*

                          Secondly, you have to remove the actual indicator file by typing:

                          1. cd .local/share/unity/indicators/
                          2. rm -r com.mbellei*

                          Kind regards,

                          Matteo

                          R 1 Reply Last reply Reply Quote 0
                          • R Offline
                            rdl85 @matteo
                            last edited by

                            @matteo hi, thank you for the detailed response. I am happy to say I re-downloaded the app after the qt 5.12 update and it works (mostly) again. No more crashes on loading. I do have one constant problem however, no matter how I set up the app, it has yet to log any cellular data for me. The Wifi tracks use fine, but no daily or total data numbers. Happy to supply log files and further detail if it helps. I am running a Pixel 3a, stabl, ota-16 in Canada. Issue also existed while still running ota-15.

                            M 1 Reply Last reply Reply Quote 0
                            • M Offline
                              matteo @rdl85
                              last edited by

                              @rdl85 hi, yes please provide your log: the mattdaemon.log is the one useful to understand what's the issue for your phone. Since I believe your phone isn't kinda supported yet (is it Halium 9 device?), perhaps it behaves differently respect to the supported devices and it has its special quirks. Kindly use the pastebin service to paste your log. Thank you for your help.

                              R 1 Reply Last reply Reply Quote 0
                              • R Offline
                                rdl85 @matteo
                                last edited by

                                @matteo http://paste.ubuntu.com/p/r9hK9fRyzF/
                                Let me know if this works for you.

                                Also, discussion in the forum: /topic/4621/google-pixel-3a-sargo makes me think it is Halium 9. But that is a little over my head at the moment.

                                M 1 Reply Last reply Reply Quote 0
                                • M Offline
                                  matteo @rdl85
                                  last edited by matteo

                                  @rdl85 thank you for the log. I don't see there any specific issue, did you say that for wifi as well the app doesn't show the correct data consumption in the main window? And what about the relevant graph? Does this work? Also, does the indicator work, reporting the correct data consumption? Since you said the the real problem is that data consumption for the SIM connection is not working at all, I'd need you to provide the same log when you have the Sim inserted. Thank you in advance.

                                  R 1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    rdl85 @matteo
                                    last edited by

                                    @matteo my sincerest appologies for the delay in responding. I am slammed with work at the moment but plan to respon asap. I also saw your new version of the app you want tested in the QA telegram chat. I will install and send feed back soon. Appreciate your patience and all your work on this great app!

                                    M 1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      matteo @rdl85
                                      last edited by

                                      @rdl85 no worries, I got a similar feedback as yours from an other user, so just feel free to report your experience as well here, whenever you'll be able to do so. Thank you. Matteo

                                      1 Reply Last reply Reply Quote 0
                                      • First post
                                        Last post