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    UNSOLVED hi everybody suddenly all my contacts disappeared from the app "contacts" on my nexus 5 and it's impossible to re-add them...what should I do ? reinstall the app "contacts" ? thanks in advance

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    • J
      John Sarghaff last edited by

      hi everybody suddenly all my contacts disappeared from the app "contacts" on my nexus 5 and it's impossible to re-add them...what should I do ? reinstall the app "contacts" ? thanks in advance

      Lakotaubp lduboeuf C 3 Replies Last reply Reply Quote 0
      • Lakotaubp
        Lakotaubp @John Sarghaff last edited by

        @john-sarghaff Very odd. Have you tried a comlete shut down and restart. My messaging app does something similar.

        1 Reply Last reply Reply Quote 0
        • lduboeuf
          lduboeuf @John Sarghaff last edited by lduboeuf

          @john-sarghaff that is weird, do you see anything in logs ( /home/phablet/.cache/upstart/application-legacy-address-book-app-.log) ?

          To work around, you could remove your contact database: /home/phablet/.local/share/evolution/addressbook/system/contacts.db and reboot and then re-import contacts.
          But best would be to know why it occured

          1 Reply Last reply Reply Quote 1
          • C
            cliffcoggin @John Sarghaff last edited by

            @john-sarghaff The same happened on my Nexus 5 a month ago. Strangely they all re-appeared as soon as I pressed the "add contact" button.

            lduboeuf 1 Reply Last reply Reply Quote 1
            • lduboeuf
              lduboeuf @cliffcoggin last edited by

              @cliffcoggin help us find why. Any logs ?

              C 1 Reply Last reply Reply Quote 0
              • C
                cliffcoggin @lduboeuf last edited by

                @lduboeuf Where would I find such logs?

                Keneda 1 Reply Last reply Reply Quote 0
                • Keneda
                  Keneda @cliffcoggin last edited by

                  @cliffcoggin
                  Open contact app, open logviewer after installing from openstore, find the right log.
                  For instance mine, where i have errors i can't tell why...
                  screenshot20211120_023900034.png

                  2015-Now : Meizu MX4 (Stable) for daily use
                  Spare : Nexus 5 (Stable)

                  C 1 Reply Last reply Reply Quote 0
                  • C
                    cliffcoggin @Keneda last edited by

                    @keneda The same problem occurred when I opened the Contact application and tried to get the logs: all contacts disappeared until I added a new contact whereupon all my contacts re-appeared. So that gives a fresh log of the problem which I can not find a way to attach to this reply. Any hints?

                    Transcribing the log it reads:
                    "org.freedesktop.Dbus. Error. Noreply""Message recipient disconnected from message bus without replying"
                    qml: Page is not wrapped by its parentNode. This should not happen!
                    Service appeared
                    Service appeared
                    Service appeared
                    Sever is not online
                    Server is not online
                    [PERFORMANCE] Last frame took 43 ms to render.
                    QOject::startTimer: Timers cannot be started from another thread

                    Keneda 1 Reply Last reply Reply Quote 0
                    • Keneda
                      Keneda @cliffcoggin last edited by

                      @cliffcoggin said in hi everybody suddenly all my contacts disappeared from the app "contacts" on my nexus 5 and it's impossible to re-add them...what should I do ? reinstall the app "contacts" ? thanks in advance:

                      So that gives a fresh log of the problem which I can not find a way to attach to this reply. Any hints?

                      You can copy log content with one of the upper right corner icon, then paste it in a pastebin link you put here.

                      2015-Now : Meizu MX4 (Stable) for daily use
                      Spare : Nexus 5 (Stable)

                      C 1 Reply Last reply Reply Quote 0
                      • C
                        cliffcoggin @Keneda last edited by

                        @keneda Thanks for that. Since my last message I have another log for comparison from just a moment ago when Contacts opened normally. Unfortunately Pastebin is bombarding me with cookies and advertisements that are difficult to eliminate so I refuse to use it. I'll look for another way to present the logs.

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