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    hi everybody suddenly all my contacts disappeared from the app "contacts" on my nexus 5 and it's impossible to re-add them...what should I do ? reinstall the app "contacts" ? thanks in advance

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      • J Offline
        John Sarghaff
        last edited by

        hi everybody suddenly all my contacts disappeared from the app "contacts" on my nexus 5 and it's impossible to re-add them...what should I do ? reinstall the app "contacts" ? thanks in advance

        LakotaubpL lduboeufL C 3 Replies Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @John Sarghaff
          last edited by

          @john-sarghaff Very odd. Have you tried a comlete shut down and restart. My messaging app does something similar.

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          • lduboeufL Offline
            lduboeuf @John Sarghaff
            last edited by lduboeuf

            @john-sarghaff that is weird, do you see anything in logs ( /home/phablet/.cache/upstart/application-legacy-address-book-app-.log) ?

            To work around, you could remove your contact database: /home/phablet/.local/share/evolution/addressbook/system/contacts.db and reboot and then re-import contacts.
            But best would be to know why it occured

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            • C Offline
              cliffcoggin @John Sarghaff
              last edited by

              @john-sarghaff The same happened on my Nexus 5 a month ago. Strangely they all re-appeared as soon as I pressed the "add contact" button.

              lduboeufL 1 Reply Last reply Reply Quote 1
              • lduboeufL Offline
                lduboeuf @cliffcoggin
                last edited by

                @cliffcoggin help us find why. Any logs ?

                C 1 Reply Last reply Reply Quote 0
                • C Offline
                  cliffcoggin @lduboeuf
                  last edited by

                  @lduboeuf Where would I find such logs?

                  KenedaK 1 Reply Last reply Reply Quote 0
                  • KenedaK Offline
                    Keneda @cliffcoggin
                    last edited by

                    @cliffcoggin
                    Open contact app, open logviewer after installing from openstore, find the right log.
                    For instance mine, where i have errors i can't tell why...
                    screenshot20211120_023900034.png

                    2015-2023 : Meizu MX4 ☠️⚰️✝️
                    2023-2024 : Nexus 5 ☠️⚰️✝️
                    2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                    🇲🇫🇬🇧

                    C 1 Reply Last reply Reply Quote 0
                    • C Offline
                      cliffcoggin @Keneda
                      last edited by

                      @keneda The same problem occurred when I opened the Contact application and tried to get the logs: all contacts disappeared until I added a new contact whereupon all my contacts re-appeared. So that gives a fresh log of the problem which I can not find a way to attach to this reply. Any hints?

                      Transcribing the log it reads:
                      "org.freedesktop.Dbus. Error. Noreply""Message recipient disconnected from message bus without replying"
                      qml: Page is not wrapped by its parentNode. This should not happen!
                      Service appeared
                      Service appeared
                      Service appeared
                      Sever is not online
                      Server is not online
                      [PERFORMANCE] Last frame took 43 ms to render.
                      QOject::startTimer: Timers cannot be started from another thread

                      KenedaK 1 Reply Last reply Reply Quote 0
                      • KenedaK Offline
                        Keneda @cliffcoggin
                        last edited by

                        @cliffcoggin said in hi everybody suddenly all my contacts disappeared from the app "contacts" on my nexus 5 and it's impossible to re-add them...what should I do ? reinstall the app "contacts" ? thanks in advance:

                        So that gives a fresh log of the problem which I can not find a way to attach to this reply. Any hints?

                        You can copy log content with one of the upper right corner icon, then paste it in a pastebin link you put here.

                        2015-2023 : Meizu MX4 ☠️⚰️✝️
                        2023-2024 : Nexus 5 ☠️⚰️✝️
                        2024-***** : FPOS Fairphone 5 waiting UT for freedom 😉
                        🇲🇫🇬🇧

                        C 1 Reply Last reply Reply Quote 0
                        • C Offline
                          cliffcoggin @Keneda
                          last edited by

                          @keneda Thanks for that. Since my last message I have another log for comparison from just a moment ago when Contacts opened normally. Unfortunately Pastebin is bombarding me with cookies and advertisements that are difficult to eliminate so I refuse to use it. I'll look for another way to present the logs.

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