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OTA 25 - call history and SMS db gone

Scheduled Pinned Locked Moved Unsolved Support
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    • I Offline
      Ian @daha
      last edited by 2 Apr 2023, 17:47

      @daha No such problems on the Volla Phone X when updating to OTA-25.

      1 Reply Last reply Reply Quote 0
      • D Offline
        daha
        last edited by 2 Apr 2023, 18:17

        Regular update from OTA-24. More details: the history.sqlite file is still there, but when I start phone app or messaging app the history-daemon CPU usage goes to 100% and both apps take long time to start. After some time the apps do initialize but with empy history.

        Volla
        Fairphone 2
        BQ Aquaris M10 FHD

        D 1 Reply Last reply 2 Apr 2023, 18:23 Reply Quote 0
        • D Offline
          daha
          last edited by 2 Apr 2023, 18:23

          DBUS error log says:
          Using database at "/home/phablet/.local/share/history-service/history.sqlite
          Activating service name='com.canonical.HistoryService'
          Failed to activate service 'com.canonical.HistoryService': timed out

          Volla
          Fairphone 2
          BQ Aquaris M10 FHD

          L 1 Reply Last reply 2 Apr 2023, 19:05 Reply Quote 0
          • D Offline
            domubpkm @daha
            last edited by 2 Apr 2023, 18:23

            @daha Maybe something went wrong during the update to OTA-25. You should try the installer to flash again without wipe

            1 Reply Last reply Reply Quote 0
            • L Offline
              lduboeuf @daha
              last edited by 2 Apr 2023, 19:05

              @daha said in OTA 25 - call history and SMS db gone:

              DBUS error log says:
              Using database at "/home/phablet/.local/share/history-service/history.sqlite
              Activating service name='com.canonical.HistoryService'
              Failed to activate service 'com.canonical.HistoryService': timed out

              Do you see more logs before that one ?.
              Nothing have been done regarding history db on Xenial. Wonder what is happening.

              D 1 Reply Last reply 2 Apr 2023, 19:56 Reply Quote 0
              • D Offline
                daha @lduboeuf
                last edited by 2 Apr 2023, 19:56

                Anybody knows if there are any limits imposed to history size?

                Volla
                Fairphone 2
                BQ Aquaris M10 FHD

                L 1 Reply Last reply 2 Apr 2023, 20:17 Reply Quote 0
                • D Offline
                  daha
                  last edited by 2 Apr 2023, 20:15

                  OK, the problem is probably solved. It seems that the problem is related to the size of history database. It probably just coincided with OTA-25 install and subsequent reboot. In my case, I have kept the history database from the very start of Ubuntu Touch.. When moving to newer phone I have always copied the call and SMS history. I use to prune the SMS history but not the call history.. Now the database probably grew to such big size that the history-daemon failed to parse the db in time (which is probably hardcoded somewhere) and timeouted. After pruning the call history using sqlite3 tool both dialer and messaging app work with the history again.

                  Volla
                  Fairphone 2
                  BQ Aquaris M10 FHD

                  L 1 Reply Last reply 2 Apr 2023, 21:07 Reply Quote 0
                  • L Offline
                    lduboeuf @daha
                    last edited by 2 Apr 2023, 20:17

                    @daha said in OTA 25 - call history and SMS db gone:

                    Anybody knows if there are any limits imposed to history size?

                    There is no limit afaik, but bigger db means slower queries. But still should'nt freeze the app.
                    Meanwhile, after a backup you can remove the database to avoid that freeze

                    D 1 Reply Last reply 2 Apr 2023, 20:22 Reply Quote 0
                    • D Offline
                      daha @lduboeuf
                      last edited by 2 Apr 2023, 20:22

                      @lduboeuf It did not freeze the apps. Both apps started - though after longer delay (there must be timeout hardcoded somewhere). But the history was not available (i.e. was shown empty).

                      Volla
                      Fairphone 2
                      BQ Aquaris M10 FHD

                      1 Reply Last reply Reply Quote 0
                      • L Offline
                        lduboeuf @daha
                        last edited by 2 Apr 2023, 21:07

                        @daha said in OTA 25 - call history and SMS db gone:

                        OK, the problem is probably solved. It seems that the problem is related to the size of history database. It probably just coincided with OTA-25 install and subsequent reboot. In my case, I have kept the history database from the very start of Ubuntu Touch.. When moving to newer phone I have always copied the call and SMS history. I use to prune the SMS history but not the call history.. Now the database probably grew to such big size that the history-daemon failed to parse the db in time (which is probably hardcoded somewhere) and timeouted. After pruning the call history using sqlite3 tool both dialer and messaging app work with the history again.

                        Just for curiosity, what the output of:
                        sqlite3 /home/phablet/.local/share/history-service/history.sqlite "SELECT COUNT(*) FROM text_events;"

                        M 1 Reply Last reply 3 Apr 2023, 05:25 Reply Quote 0
                        • M Offline
                          mihael @lduboeuf
                          last edited by mihael 4 Mar 2023, 05:53 3 Apr 2023, 05:25

                          @lduboeuf Same here: no calls history, no sms history after the update. The result output of the above command: 16595. And from voice_events: 25868. And history-daemon is using 100% of one of the cpus.

                          M 1 Reply Last reply 3 Apr 2023, 05:30 Reply Quote 0
                          • M Offline
                            mihael @mihael
                            last edited by 3 Apr 2023, 05:30

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              daha
                              last edited by 3 Apr 2023, 06:06

                              Before pruning the voice_events table:

                              dave@salsero:~$ sqlite3 history.sqlite.ota24
                              SQLite version 3.22.0 2018-01-22 18:45:57
                              sqlite> select count() from voice_events;
                              16478
                              sqlite> select count(
                              ) from text_events;
                              4254

                              Volla
                              Fairphone 2
                              BQ Aquaris M10 FHD

                              L 1 Reply Last reply 3 Apr 2023, 06:39 Reply Quote 0
                              • L Offline
                                lduboeuf @daha
                                last edited by 3 Apr 2023, 06:39

                                @daha said in OTA 25 - call history and SMS db gone:

                                Before pruning the voice_events table:

                                dave@salsero:~$ sqlite3 history.sqlite.ota24
                                SQLite version 3.22.0 2018-01-22 18:45:57
                                sqlite> select count() from voice_events;
                                16478
                                sqlite> select count(
                                ) from text_events;
                                4254

                                Ok, it is not so big database. Already tested with more than that without issue iirc.

                                M 1 Reply Last reply 3 Apr 2023, 06:43 Reply Quote 0
                                • M Offline
                                  mihael @lduboeuf
                                  last edited by mihael 4 Mar 2023, 09:22 3 Apr 2023, 06:43

                                  @lduboeuf I deleted the first (oldest) 10000 records from voice_events and then restarted the phone and now I have again calls and texts history.

                                  L 1 Reply Last reply 15 Apr 2023, 21:16 Reply Quote 0
                                  • L Offline
                                    lduboeuf @mihael
                                    last edited by 15 Apr 2023, 21:16

                                    @mihael said in OTA 25 - call history and SMS db gone:

                                    @lduboeuf I deleted the first (oldest) 10000 records from voice_events and then restarted the phone and now I have again calls and texts history.

                                    interesting, so we have an issue when voice history is getting too big.
                                    That is why i've done a way to clean them in the UI meanwhile.
                                    But we could launch a clean process each time we reboot the phone to avoid that

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