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    Gallery not showing pics

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      • ronbillockR Offline
        ronbillock
        last edited by

        When I open Gallery it does not show any photos. When I look in File Manager I see many photos in /home/phablet/Pictures (synced from NextCloud using UBsysnc). If I try to take a photo, I receive 'Capture Failed'. Please help.

        LakotaubpL KenedaK C BollyB 4 Replies Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @ronbillock
          last edited by

          @ronbillock Can you supply device and update channel it may help solve the issue. Thanks

          ronbillockR 1 Reply Last reply Reply Quote 0
          • KenedaK Offline
            Keneda @ronbillock
            last edited by

            @ronbillock
            Do you have some folders in pictures one ?
            Taken photos are normally stored in "com.ubuntu.camera" one.

            2015-2023 : Meizu MX4 ☠️⚰️✝️
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            • ronbillockR Offline
              ronbillock
              last edited by

              This post is deleted!
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              • C Offline
                cliffcoggin @ronbillock
                last edited by

                @ronbillock said in Gallery not showing pics:

                If I try to take a photo, I receive 'Capture Failed'. Please help.

                That sounds more like the camera is not working rather than a Gallery problem.

                1 Reply Last reply Reply Quote 0
                • ronbillockR Offline
                  ronbillock @Lakotaubp
                  last edited by

                  @lakotaubp My device is an OP6 and I have only used the Stable channel, native installed with Ubuntu Touch stable install.
                  If more channel info is desired please tell me how I find that info (I am new). It says version 2.10.9.

                  LakotaubpL 1 Reply Last reply Reply Quote 0
                  • ronbillockR Offline
                    ronbillock @Keneda
                    last edited by

                    @keneda I think my folders may be part of the problem. In my Home/phablet I have a Pictures sub-folder. Home/phablet/Pictures has the photos I synced from my Nextcloud (via my laptop). Within /Pictures, along with the synced pictures are also subfolders called com.ubuntu.camera, Screenshots, and Webcam. The folder com.ubuntu.camera does have photos I took with the camera app when it was working.
                    A strange thing to me is that this is all duplicated in /Home/Phablets/Documents/Photos which also has all the photos I synced from nextcloud as well as the other subfolders (com.ubuntu.camera, etc...).

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                    • LakotaubpL Offline
                      Lakotaubp @ronbillock
                      last edited by

                      @ronbillock No that's fine, Thanks. Sometimes issues are device specific and giving as much info as possible is always useful.

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                      • BollyB Offline
                        Bolly @ronbillock
                        last edited by

                        @ronbillock said in Gallery not showing pics:

                        I receive 'Capture Failed'.

                        This sounds like a broken sd. Does it save them on the sd?

                        2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                        2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                        2020-Now : PinePhone Braveheart & CE UBports
                        2020-Now (Family/Daily use): Vollaphone Xenial
                        2022-Now (Family/Daily use): Vollaphone 22 Focal

                        ronbillockR 1 Reply Last reply Reply Quote 0
                        • ronbillockR Offline
                          ronbillock @Bolly
                          last edited by

                          @bolly I am not sure how to check that but from what I can see it appears to failing to save at all. If you give me more instruction I can verify?

                          BollyB 1 Reply Last reply Reply Quote 0
                          • BollyB Offline
                            Bolly @ronbillock
                            last edited by

                            @ronbillock , I think you can try to create a file with the file manager and see if after restarting the phone it is there.

                            You can also take the SD out of the phone and put it on a pc and check it's working there.

                            2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                            2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                            2020-Now : PinePhone Braveheart & CE UBports
                            2020-Now (Family/Daily use): Vollaphone Xenial
                            2022-Now (Family/Daily use): Vollaphone 22 Focal

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                            • ronbillockR Offline
                              ronbillock @Bolly
                              last edited by

                              @bolly There is no SD card on a Oneplus 6? I can create/remove a folder on the device with no issue.

                              BollyB 1 Reply Last reply Reply Quote 0
                              • BollyB Offline
                                Bolly @ronbillock
                                last edited by

                                @ronbillock said in Gallery not showing pics:

                                @bolly There is no SD card on a Oneplus 6? I can create/remove a folder on the device with no issue.

                                Then forget what I said. Sorry. 🙂

                                2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                                2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester

                                2020-Now : PinePhone Braveheart & CE UBports
                                2020-Now (Family/Daily use): Vollaphone Xenial
                                2022-Now (Family/Daily use): Vollaphone 22 Focal

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                                • ronbillockR Offline
                                  ronbillock
                                  last edited by

                                  I am considering this issue resolved. I did a full new clean install, overwriting data, using 8.9 installer. The installer errored 2 times but after selecting ignore it finished and everything so far looks like it is working as it should. The somewhat clean re-install seems to have resolved the issue.

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