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    Gallery not showing pics

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      • C Offline
        cliffcoggin @ronbillock
        last edited by

        @ronbillock said in Gallery not showing pics:

        If I try to take a photo, I receive 'Capture Failed'. Please help.

        That sounds more like the camera is not working rather than a Gallery problem.

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        • ronbillockR Offline
          ronbillock @Lakotaubp
          last edited by

          @lakotaubp My device is an OP6 and I have only used the Stable channel, native installed with Ubuntu Touch stable install.
          If more channel info is desired please tell me how I find that info (I am new). It says version 2.10.9.

          LakotaubpL 1 Reply Last reply Reply Quote 0
          • ronbillockR Offline
            ronbillock @Keneda
            last edited by

            @keneda I think my folders may be part of the problem. In my Home/phablet I have a Pictures sub-folder. Home/phablet/Pictures has the photos I synced from my Nextcloud (via my laptop). Within /Pictures, along with the synced pictures are also subfolders called com.ubuntu.camera, Screenshots, and Webcam. The folder com.ubuntu.camera does have photos I took with the camera app when it was working.
            A strange thing to me is that this is all duplicated in /Home/Phablets/Documents/Photos which also has all the photos I synced from nextcloud as well as the other subfolders (com.ubuntu.camera, etc...).

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            • LakotaubpL Offline
              Lakotaubp @ronbillock
              last edited by

              @ronbillock No that's fine, Thanks. Sometimes issues are device specific and giving as much info as possible is always useful.

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              • BollyB Offline
                Bolly @ronbillock
                last edited by

                @ronbillock said in Gallery not showing pics:

                I receive 'Capture Failed'.

                This sounds like a broken sd. Does it save them on the sd?

                2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester
                2020-Now : PinePhone Braveheart & CE UBports
                2020-Now (Family/Daily use): Vollaphone Xenial
                2022-Now (Family/Daily use): Vollaphone 22 Focal

                ronbillockR 1 Reply Last reply Reply Quote 0
                • ronbillockR Offline
                  ronbillock @Bolly
                  last edited by

                  @bolly I am not sure how to check that but from what I can see it appears to failing to save at all. If you give me more instruction I can verify?

                  BollyB 1 Reply Last reply Reply Quote 0
                  • BollyB Offline
                    Bolly @ronbillock
                    last edited by

                    @ronbillock , I think you can try to create a file with the file manager and see if after restarting the phone it is there.

                    You can also take the SD out of the phone and put it on a pc and check it's working there.

                    2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                    2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester
                    2020-Now : PinePhone Braveheart & CE UBports
                    2020-Now (Family/Daily use): Vollaphone Xenial
                    2022-Now (Family/Daily use): Vollaphone 22 Focal

                    ronbillockR 1 Reply Last reply Reply Quote 0
                    • ronbillockR Offline
                      ronbillock @Bolly
                      last edited by

                      @bolly There is no SD card on a Oneplus 6? I can create/remove a folder on the device with no issue.

                      BollyB 1 Reply Last reply Reply Quote 0
                      • BollyB Offline
                        Bolly @ronbillock
                        last edited by

                        @ronbillock said in Gallery not showing pics:

                        @bolly There is no SD card on a Oneplus 6? I can create/remove a folder on the device with no issue.

                        Then forget what I said. Sorry. 🙂

                        2015-Now (Daily use) : BQ Aquaris E4.5 Ubuntu edition
                        2016-Now (Daily use) : BQ Aquaris M10 FHD Betatester
                        2020-Now : PinePhone Braveheart & CE UBports
                        2020-Now (Family/Daily use): Vollaphone Xenial
                        2022-Now (Family/Daily use): Vollaphone 22 Focal

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                        • ronbillockR Offline
                          ronbillock
                          last edited by

                          I am considering this issue resolved. I did a full new clean install, overwriting data, using 8.9 installer. The installer errored 2 times but after selecting ignore it finished and everything so far looks like it is working as it should. The somewhat clean re-install seems to have resolved the issue.

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