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    not seeing updates?

    Scheduled Pinned Locked Moved Unsolved Support
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      • F Offline
        Fizz @Lakotaubp
        last edited by

        @lakotaubp
        Under System Settings, Updates, i see the system "checking for updates", and after a couple seconds, it tells me that Software is up to date. I completely updated all apps a few days ago (it still says my most recent update was Terminal, on January 5). Going through About, Check for Updates leads me to the same Updates page and it again tells me i am up to date.
        I do have a wifi or data connection. Everything else about the mobile is working fine.

        @cliffcoggin
        I have been looking for a reason, but haven't found one yet. I'm not on cellular data or flight mode. Everything else about the mobile works fine. So i agree i might be missing something, but doesn't seem to be with the connection to the world.

        Under Update Settings, i am on the Stable channel. I have auto download set to Never, but my understanding of this setting is that it will prompt me to download- it would still tell me an update is available. Indeed, i've updated several other apps.

        I'm not in a rush to update, but since i've not seen the other updates, i'm worried i'll never see this update. If i have to do it via the command, i will, but it still feels like something is awry somewhere.

        -Fizz

        LakotaubpL 1 Reply Last reply Reply Quote 0
        • LakotaubpL Offline
          Lakotaubp @Fizz
          last edited by

          @fizz Are you 100% sure it's ota-17 and not stable update 17?

          F 1 Reply Last reply Reply Quote 1
          • F Offline
            Fizz @Lakotaubp
            last edited by

            @lakotaubp
            Under System Setting, About, it says the OS is: "Ubuntu 16.04 (OTA-17)".

            And under OS Build Details it says the Build Description is "Ubuntu 16.04 LTS - armhf (20210504)".

            The UBposrts image part is: "20210504-20388".

            I can provide more if needed.

            LakotaubpL 2 Replies Last reply Reply Quote 0
            • LakotaubpL Offline
              Lakotaubp @Fizz
              last edited by

              @fizz No that's seems fine. Just trying to work out why your not getting updates. What happens if you switch update channels to RC?

              F 1 Reply Last reply Reply Quote 0
              • LakotaubpL Offline
                Lakotaubp @Fizz
                last edited by

                @fizz Just got out my Bq hd5 and mine also has an update of April last year9it's been living in a drawer) but found updates straight away. I think you are having a download problem. Have you tried rerunning through the installer?

                1 Reply Last reply Reply Quote 0
                • F Offline
                  Fizz @Lakotaubp
                  last edited by

                  @lakotaubp
                  When i switch to RC, it tells me the update available is "Ubuntu Touch Version 130", which is 428.6 MB in size.

                  LakotaubpL 1 Reply Last reply Reply Quote 0
                  • LakotaubpL Offline
                    Lakotaubp @Fizz
                    last edited by

                    @fizz Try installing that. If that works and is ok you should be able to switch back to Stable but RC is normally OK

                    F 1 Reply Last reply Reply Quote 0
                    • Pulsar33P Offline
                      Pulsar33
                      last edited by

                      I'm wondering.
                      In the "about" page, I have 3 recent updates listed and if I ask the question, I am told that the software is up to date. But if I launch OpenStore, it tells me I have 4 applications to update ?!?

                      So I just did these updates from the OpenStore but the "about" page still tells me the same thing (the 3 apps that were updated some days ago, and no UT update available)

                      I just restarted the phone and it doesn't change anything. How is this possible ?

                      BR
                      Pulsar33

                      Aquaris BQ E5 HD UBports OTA-25 (currently testing features)
                      Aquaris BQ E5 HD Ubuntu Edition Canonical OTA-15 (last Canonical version, daily use)
                      Raspberry Pi 4 B - 4 GB & 8 GB with various OS and Desktops (UBports not OK)

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                      • F Offline
                        Fizz @Lakotaubp
                        last edited by Fizz

                        @lakotaubp
                        Is that the same version as OTA-21? Or will i go to that RC version first, and then update to OTA-21 afterwards?
                        Or would it be better to try the manual update method instead (using system-image-cli described above)?
                        Just looking for the method least likely to seriously mess things up. šŸ™‚

                        LakotaubpL 1 Reply Last reply Reply Quote 0
                        • LakotaubpL Offline
                          Lakotaubp @Fizz
                          last edited by

                          @fizz If you do system image dots that will be OTA-21 the full details are in the blog https://ubports.com/blog/ubports-news-1/post/ubuntu-touch-ota-21-release-3798 Rc will give you OTA -21 as well for now. Next week it will update again and be in front.

                          F 1 Reply Last reply Reply Quote 0
                          • F Offline
                            Fizz @Lakotaubp
                            last edited by

                            @lakotaubp
                            I did the update through the RC channel. System Settings / About now says my OS is Ubuntu 16.04 (2021-W52).

                            Now that it's downloaded, when i look under Updates, i have "Ubuntu touch version 9" available on the stable channel.

                            But still not seeing anything that explicitely says OTA-21.

                            Do i have it, or is that version 9 the same thing?

                            Thanks!

                            -Fizz

                            LakotaubpL 1 Reply Last reply Reply Quote 0
                            • LakotaubpL Offline
                              Lakotaubp @Fizz
                              last edited by

                              @fizz Thats the one iirc

                              F 1 Reply Last reply Reply Quote 0
                              • F Offline
                                Fizz @Lakotaubp
                                last edited by

                                @lakotaubp Well, i've now switched back to the Stable channel and tried to download v9. It timed out several times, but i ultimately got it to complete. However, shortly after download it gives a signature error. So i'm not sure what's going on with that. Is it related to checksum or similar?
                                If the one from RC (2021-W52) is the same as WTA-21, i might just stick with it. But it'd be nice to figure out what's going on with this.

                                Unfortunately, this new version hasn't fixed my issues with MMS. I was really hoping for a fix for that.

                                1 Reply Last reply Reply Quote 0
                                • Pulsar33P Offline
                                  Pulsar33
                                  last edited by

                                  The update was finally done for me from the "about" page.
                                  I love the new storage version
                                  Thanks for the work
                                  Pulsar33

                                  Aquaris BQ E5 HD UBports OTA-25 (currently testing features)
                                  Aquaris BQ E5 HD Ubuntu Edition Canonical OTA-15 (last Canonical version, daily use)
                                  Raspberry Pi 4 B - 4 GB & 8 GB with various OS and Desktops (UBports not OK)

                                  1 Reply Last reply Reply Quote 0
                                  • F Offline
                                    Fizz
                                    last edited by

                                    Well, after several attempts, that "version 9" would always give an error after download. And my system kept insisting on putting itself on the RC channel even after i put it on the Stable.
                                    So i went the roundabout way and did a full reinstall using the Ubports installer. So now About specifically says that i'm on OTA-21.
                                    Hopefully i'll see all the new updates now.

                                    C KenedaK 2 Replies Last reply Reply Quote 0
                                    • C Offline
                                      cliffcoggin @Fizz
                                      last edited by

                                      @fizz said in not seeing updates?:

                                      Well, after several attempts, that "version 9" would always give an error after download. And my system kept insisting on putting itself on the RC channel even after i put it on the Stable.

                                      I had a similar experience changing from RC to Stable a while ago. It seems the downgrade process is faulty.

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                                      • KenedaK Offline
                                        Keneda @Fizz
                                        last edited by Keneda

                                        @fizz said in not seeing updates?:

                                        And my system kept insisting on putting itself on the RC channel even after i put it on the Stable.

                                        It's a known issue/behavior.
                                        I did this on my device too when switching channel (from OTA-19 testing RC to stable channel, while it was not already there for my device, like if stable was an "empty" channel), even if i have no problem getting update (when it comes to me, and for OTA-21 i was today).

                                        2015-2023 : Meizu MX4 ā˜ ļøāš°ļøāœļø
                                        2023-2024 : Nexus 5 ā˜ ļøāš°ļøāœļø
                                        2024-***** : FPOS Fairphone 5 waiting UT for freedom šŸ˜‰
                                        šŸ‡²šŸ‡«šŸ‡¬šŸ‡§

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