MMS success and failure
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@ronbillock
Should be in OP6 section.
MMS with wifi on/off (or hotspot) is an issue on some devices, not all.
@jezek and @lduboeuf MMS fix is NOT for fixing this WIFI/MMS issue.
RC 40 doesn't have all whatvis needed to activate "jezuboeuf" (please don't hit me lol) fix... -
I might be wrong but would this not be better posted here https://forums.ubports.com/topic/6510/mms-users-call-for-testing/63 issues with MMS are well known and it would be best if they where all in the same place.
If this is related to OTA-21 hitting RC then the issues should be here https://forums.ubports.com/topic/7174/ota-21-call-for-testing-companion-post/10
@ronbillock If you can move the subject or want just want to post it in one of the other thread please do so. If you have problems let me know. -
So what exactly is the status with MMS?
I have a Nexus 5, and i've never been able to get MMS to work, on wifi or otherwise. Regular messaging is fine, but MMS is not. I was hoping the update to OTA-21 would fix it, but no difference (other than it gives me the option to try again, but it just fails every time).
Is this a known issue on Nexus 5, or is there something i can do?
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@fizz said in MMS success and failure:
So what exactly is the status with MMS?
I have a Nexus 5, and i've never been able to get MMS to work, on wifi or otherwise. Regular messaging is fine, but MMS is not. I was hoping the update to OTA-21 would fix it, but no difference (other than it gives me the option to try again, but it just fails every time).
Is this a known issue on Nexus 5, or is there something i can do?
You need to check your APN settings and give information on what carrier you have (and what country you are in).
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@ronbillock as noted in telegram and other places, we need logs on failed MMS: use log viewer to get relevant bits from nuntium.log when you attempt a download. From that log you will find the http address of the mms attempting to be downloaded. Try to direct download it with "wget http://address.of.mms.from.nuntium.log".
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@fizz said in MMS success and failure:
So what exactly is the status with MMS?
I have a Nexus 5, and i've never been able to get MMS to work, on wifi or otherwise. Regular messaging is fine, but MMS is not. I was hoping the update to OTA-21 would fix it, but no difference (other than it gives me the option to try again, but it just fails every time).
Is this a known issue on Nexus 5, or is there something i can do?
I am not entirely sure what MMS is, but if sending a message with a picture attached counts as MMS then I can do that on my Nexus 5. It is not something I have done before, and am unlikely to do again, but I tried it to answer your question.
Note that I am in England not the USA, which may be relevant to the matter.
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@rik
I think my APN settings are correct. I am in Canada. Carrier is Virgin Mobile. Under APN it says Bell Mobility Internet and MMS.
APN: dpa.bell.ca
MMSC: http://mms.bell.ca/mms/wapencMy internet connection works with or without wifi (ie, web pages always load normally). And i can send / receive standard text messages.
My wife's mobile is a Samsung S8 running default Android, and is also on Virgin. Her APN settings match mine, though her Android shows a few other parameters that aren't listed in Ubuntu Touch.
Any ideas as to how to fix? Thanks!
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@fizz
Hi, I can confirm that MMS work well on UT.
Group MMS have some issues from what you can read on this forum.
There is a fix in progress when the MMS notification is received when cellular data is turned off.What is also known regarding MMS is that it doesn't work well in north America.
I don't have the details, but it is due to your provider and/or APN settings.There are several posts discussing what operator is compatible with UT and what do not work with respective carrier...
I think there is also a telegram group about it, but I don't have the link available at the moment. -
@fizz currently a single APN for internet and mms is not supported. You need to have 2 separate entries, one for Internet and a second with a different APN value for MMS. How we have "tricked it to work" for T-Mobile is use the tmobile entry for Internet and a MVNO entry for MMS. This has worked for T-Mobile customers (that don't have a US Mobile contract but still use the US Mobile MMS APN settings), and likewise for US Mobile customers (that don't have a T-Mobile contract but still use the T-Mobile Internet APN settings).
For ATT it is similar.
Without knowing the Canadian market, do you know of any resellers of Virgin Mobile? If so then we can hopefully solve this issue for you.
The PR that is hopefully going to make a combined "Internet + MMS" APN possible (so you can just have the 1 APN entry) is here: https://github.com/ubports/ofono/pull/28 but at least in my testing it is wiping out any manually entered APN settings often, reverting to default settings. So I fear it may not be immediately ready for inclusion without some further development / debugging.
Here is the Telegram group for "North America Carrier Issues": https://t.me/+ohNz4o-TY_E1MmM5
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@rik
OK, so i need 2 separate entries. Are the values for these entries going to be different? That is, if i changed my current APN to be just "internet", and duplicated it to a second APN for "mms" (all same settings), would that work? I'm guessing not, but i try to be hopeful. Heh.Or are you meaning that i need two different carriers? Like i put internet on Virgin and MMS on Telus (another carrier up here)?
I don't know of any resellers of Virgin Mobile up here. That doesn't mean there aren't, i just don't know. How does a reseller help?
I know Virgin uses the Bell networks up here, hence my current settings. I don't know if this will help at all:
https://en.wikipedia.org/wiki/Virgin_PlusI'm happy to try to provide any information, but i don't know a whole lot about APN, MMS, NVMO's, etc, so apologies if i'm missing anything.
-Fizz
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@fizz yes both APN values NEED to be different. If you have 2 entries and the APN values are the same it will get confused and won't work.
So, doing a bit of random internet searching, I would try the following:
APN #1: (reference: https://mmsapnsettings.com/ca/bell-mobility/)
Used For: Internet Name: Bell Internet (actually can be whatever you want I think) APN: Pda.bell.ca <User Name and Password BLANK>APN #2: (reference: https://mmsapnsettings.com/ca/virgin-mobile/)
Used For: MMS Name: Virgin Mobile MMS (again can actually be whatever you want) APN: inet.bell.ca MMSC: http://mms.bell.ca/mms/wapenc MMS Proxy: web.wireless.bell.ca <Proxy Port, User Name, Password ALL BLANK>This is a random guess, but is the approach I think will hopefully work to use Bell for one and Virgin Mobile for the other. Please let us know any updates.
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@rik
I have set things up exactly as you described. I changed the existing APN from "Internet and MMS" to just "Internet", and made sure the apn matched. And then i added a second apn entry for Virgin mms entry, with values as you describe.The behavior is the same as before- i get the notification that there is an error with the MMS notification and the message could not be received, plus the option to try to download again.
But on the plus side, it's no worse than before. Heh.Do i need to restart the phone or anything like that? (I would think no, but covering all bases here.)
Based on the links you provided, the configurations look very similar. The only difference on those configuration pages seems to be the apn name (pda.bell.ca vs inet.bell.ca). Might that mean they are too similar or something?
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@fizz said in MMS success and failure:
The behavior is the same as before- i get the notification that there is an error with the MMS notification and the message could not be received, plus the option to try to download again.
Just to confirm you do have wifi disconnected, correct? After that if still a problem, you can find nuntium.log in the logviewer app from the store. It may give some clues, and it also will let you find the http address of the MMS message, that in a terminal you can try to manually download using wget. That may give additional information.
You could also swap the pda.bell.ca and inet.bell.ca (making pda.bell.ca the MMS APN, and inet.bell.ca the internet one). Make sure to check that normal cellular data is working currently and after that change.
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@rik
Oh, i thought this was supposed to work whether wifi was enabled or not. I did have it enabled, so i just tried it with wifi disabled, and the behavior is the same.Normal cellular data seems to be working (i can browse the internet when wifi disabled, etc).
If i switch the pda.bell.ca and the inet.bell.ca, then cellular data seems to break- can't bring up web pages anymore. MMS messaging remains as before; (get the notification of an mms but can't retrieve it).
I'll try the logviewer and reply further...
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@rik
Ok here is what the log file says when a new mms is detected.2022/01/18 08:58:02 Received ReceiveNotification() method call from 44600 2022/01/18 08:58:02 Push data 00000000 00 06 29 1f 22 61 70 70 6c 69 63 61 74 69 6f 6e |..)."application| 00000010 2f 76 6e 64 2e 77 61 70 2e 6d 6d 73 2d 6d 65 73 |/vnd.wap.mms-mes| 00000020 73 61 67 65 00 81 84 af 84 8d 01 00 8c 82 98 33 |sage...........3| 00000030 33 65 34 34 62 61 65 61 63 32 64 35 64 36 30 39 |3e44baeac2d5d609| 00000040 39 30 36 32 37 36 30 2d 31 00 8d 92 89 1a 80 18 |9062760-1.......| 00000050 ea 2b 31 35 31 39 38 35 39 30 35 34 37 2f 54 59 |.+15198590547/TY| 00000060 50 45 3d 50 4c 4d 4e 00 96 00 8a 80 88 05 81 03 |PE=PLMN.........| 00000070 09 3a 7f 86 81 83 68 74 74 70 3a 2f 2f 6d 6d 73 |.:....http://mms| 00000080 63 32 2e 67 65 74 2e 62 65 6c 6c 2e 63 61 2f 63 |c2.get.bell.ca/c| 00000090 6c 6f 75 64 6d 6d 73 63 3f 6c 3d 33 33 65 34 34 |loudmmsc?l=33e44| 000000a0 62 61 65 61 63 32 64 35 64 36 30 39 39 30 36 32 |baeac2d5d6099062| 000000b0 37 36 30 2d 31 00 8e 03 04 68 1b |760-1....h.| 2022/01/18 08:58:02 Trying to set Active property to true for context on true /ril_0/context2 2022/01/18 08:58:02 Cannot set Activate to true (try 1/3) interface on /ril_0/context2: org.ofono.Error.Failed: Operation failed 2022/01/18 08:58:05 Cannot set Activate to true (try 2/3) interface on /ril_0/context2: org.ofono.Error.Failed: Operation failed 2022/01/18 08:58:07 Cannot set Activate to true (try 3/3) interface on /ril_0/context2: org.ofono.Error.Failed: Operation failed 2022/01/18 08:58:09 Failed to activate for /ril_0/context2 : failed to activate context 2022/01/18 08:58:09 Cannot activate ofono context: no context available to activate -
@rik
And after i try to redownload the failed mms, the log says:2022/01/18 09:39:06 Failed to activate for /ril_0/context2 : failed to activate context 2022/01/18 09:39:06 Cannot activate ofono context: no context available to activate 2022/01/18 09:39:07 Received unknown method call on org.ofono.mms.Message 2022/01/18 09:39:06 Failed to activate for /ril_0/context2 : failed to activate context 2022/01/18 09:39:06 Cannot activate ofono context: no context available to activate 2022/01/18 09:39:07 Received unknown method call on org.ofono.mms.Message MarkRead 2022/01/18 09:39:07 Message /org/ofono/mms/302610917674682/ca0a25478cfe5c51a4aca5f2d8d121f0 is not responded and not expired, not deleting -
TLDR: try pda2.bell.ca for one of the APN's (Internet).
Full version:
On Bell Canada. WITHOUT the patch that allows merged apn entries, this should work (Although I have a bug in nuntium that prevents me from receiving ... I CAN wget the files so hopefully some version of these will help out):
[context1] Name=Internet AccessPointName=pda2.bell.ca Username= Password= AuthenticationMethod=none Type=internet Protocol=ip Preferred=true MessageProxy= MessageCenter= [context2] Name=bell mms AccessPointName=pda.bell.ca Username= Password= AuthenticationMethod=none Type=mms Protocol=ip Preferred=true MessageProxy=web.wireless.bell.ca:80 MessageCenter=http://mms.bell.ca/mms/wapencTo make this stick through APN resets I changed the bell section of my /usr/share/mobile-broadband-provider-info/serviceproviders.xml
<provider> <name>Bell Mobility</name> <gsm> <network-id mcc="302" mnc="610"/> <network-id mcc="302" mnc="640"/> <network-id mcc="302" mnc="651"/> <network-id mcc="302" mnc="880"/> <apn value="pda2.bell.ca"> <plan type="postpaid"/> <usage type="internet"/> <name>Internet</name> </apn> <apn value="pda.bell.ca"> <plan type="postpaid"/> <usage type="internet"/> <name>Mobile Web</name> </apn> <apn value="pda.bell.ca"> <usage type="mms"/> <name>bell mms</name> <username></username> <password></password> <mmsc>http://mms.bell.ca/mms/wapenc</mmsc> <mmsproxy>web.wireless.bell.ca:80</mmsproxy> </apn> <apn value="pda2.bell.ca"> <plan type="postpaid"/> <usage type="internet"/> <name>Mobile Fast Web</name> </apn> </gsm> -
Hi, I am the original poster for this thread. My MMS still does not work. My APN is posted. Some posters seem to indicate this is a N. America or US issue as it works elsewhere. Some say to get the log but from the information posted that didn't seem to help the person posting it. I have 2 MMS messages within the last hour that I can not access. If I follow the steps and then push Download the phone says a new MMS message was received but the message is not there but I can again trigger the button with the same results. The phone will 'ping' and vibrate as if there is a message, which there is...oops. Between issues like this and soon losing service due to VoLTE I am not terribly excited about my efforts to leave the evil Apple empire. For now, I will continue to monitor the thread but I just wanted to say, at least for me, the issue was not resolved with whatever directions/updates provided.
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@ronbillock I can't directly help you, but all I can add to this is that I had trouble, too, with my GSMA (ATT compatible) phone doing MMS. From the suggestion of someone else here, I switched from my Google Fi SIM to Red Pocket (GSMA) and have been able to use MMS here in the US (I'm in Colorado).
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@lsitongia I am not sure what that means. Did you change sim cards/carriers or settings?
